DRIVER LICENSES EXAMINER II (DVU) - 76003647

Requisition No: 863255 

Agency: Highway Safety and Motor Vehicle

Working Title: DRIVER LICENSES EXAMINER II (DVU) - 76003647

 Pay Plan: Career Service

Position Number: 76003647 

Salary:  $38,413.08 Annually 

Posting Closing Date: 10/30/2025 

Total Compensation Estimator Tool

Division of Motorist Services

Bureau of Credentialing Services

*Career Service*

*Internal Agency*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: Fabiola Barnes, (850) 617-2015

The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

 
Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan  

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!  

Duties and Responsibilities
This position will be responsible for assisting customers by phone and email with immigration issues and verifying legal presence in the United States and investigating possible fraudulent activities regarding immigration documents used to obtain a driver's license or identification card. This position will also be responsible for updating sanctions to driver records and making final determinations for issuances based on legal presence.

Knowledge, Skills, and Abilities

• Ability to recognize, analyze, and research trends and patterns
• Skill in utilizing Microsoft Office Suite of programs
• Ability to conduct fact-finding research (investigate) and collect data
• Knowledge of and the ability to understand, apply and interpret applicable laws, rules, regulations, program policies and procedures related to driver licenses and registrations
• Able to effectively and efficiently deal with customers from varied backgrounds in stressful public contact situations in a tactful and courteous manner
• Skill in preparing correspondence, memos and reports
• Ability to communicate effectively verbally and in writing
• Ability to work independently with minimal supervision
• Ability to develop and maintain effective working relationships with others
• Ability to organize and handle multiple priorities and assignments
• Ability to work with and maintain confidential information

Preferred Qualifications
Preference will be given to candidates with the following:

• Using Microsoft Word, Excel and Outlook
• Using Florida Real-time Vehicle Information System (FRVIS) and Online Registration and Identity Operating Network (ORION)
• Reviewing and/or evaluating driver license records
• Acting as a team lead
• Reviewing documents for accuracy
• Skill in reviewing and/or processing immigration documents

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.