Requisition No: 810722 

Agency: Commerce

Working Title: DVOP/LVER GOVERNMENT OPERATIONS CNSLT II - 40046144

Position Number: 40046144 

Salary:  $48,000/annually 

Posting Closing Date: 04/30/2024 

Job Title: CONSOLIDATED DVOP - LVER - GOVERNMENT OPERATIONS CONSULTANT II

Requisition Title: Consolidated DVOP - LVER Government Operations Consultant II

JOB TYPE: FULL-TIME

POSITION LOCATION: Fort Lauderdale, FL

Our Organization and Mission:

Florida Commerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In  collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at Florida Commerce for positions that fit their skill sets.

Florida Commerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org

The Work You Will Do:

This position serves as a Consolidated Disabled Veterans’ Outreach Program (DVOP) Specialist/ Local Veterans’ Employment Representative (LVER) and is responsible for assisting with the development of the service delivery strategies for veterans and educating partner staff with current employment initiatives and programs for veterans. This position will also provide outreach and facilitate placements to meet the employment needs of eligible veterans and eligible spouses entitled to benefits, in accordance with priorities as determined by the Federal Department of Labor. This position confers with Management to assist in identifying improvement processes and develops and implements solutions for the Job for Veterans State Grant (JVSG) program.

THIS IS A VETERAN-FUNDED POSITION.  Appointment to this position must be made in the order of preference provided by Public Law 100-323. Applicants claiming veteran preference must provide a copy of their DD-214 and when claiming disabled veteran preference must also provide a copy of their statement of disability from the Veteran's Administration.  Applicants applying must ensure that required military documents are submitted either in the PeopleFirst application prior to the closure of the job announcement or with the application.   

All Veteran team staff perform duties outlined in Title 38 of the United States Code (U.S.C.), 4104(b)(1)(2), as amended by the Public Law 100-323.

The Difference You Will Make:

The incumbent will assure the local office is compliant with Federal Regulations, standards of performance, and contractual provisions of the grant agreement mandating special services for Veterans. You will assist in helping Broward County Veterans and eligible spouses obtain wages to be sufficient and sustainable through training and employment. The LVER Government Operations Consultant II is a member of the Florida Commerce team with CareerSource Broward.

Florida Commerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

Florida Commerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with our Office of Human Resources Training and with our Division of Workforce Training Unit. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of Florida Commerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.  

Where You Will Work:   

Broward County encompasses the Greater Fort Lauderdale area and is in the heart of South Florida’s tri-county region, it continues to grow by attracting development and new businesses. Broward County is a popular tourist destination and yachting capital of the world due to its semi-tropical climate, highlighted by more than 3,000 hours of sunshine, its beaches and year-round ocean breezes, waterways, and cultural offerings alongside its upscale restaurants, nightclubs, boutiques, and luxury hotels. Port Everglades is considered the 3rd largest cruise port in the world.

Once known strictly as a tourism-based economy, it now supports a diverse range of industries, including marine, manufacturing, finance, insurance, real estate, technology, avionics/aerospace, film, and television production. Broward County is establishing itself as a world-class international business center and one of the most desirable locations for new, expanding, or relocating businesses. Being in Broward County will guarantee you a unique experience for professional growth, entertainment, and culture.

Broward County is also known for:

• A rated school district
• Home to Broward College and Nova Southeastern University, a Florida hub for Florida Atlantic University (FAU), Florida International University (FIU), and a host of other private colleges and vocational schools.
• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Pay:  $48,000/Annually

Your Specific Responsibilities:

• Creates, develops, and implements local policies and procedures to ensure compliance with JVSG regulations and guidance and confers with personnel to ensure compliance with policy and processes set by the State Veterans Program Coordinator.
• Provides training to LWDB staff, at both the state and local level and co-located partners on compliance with JVSG regulations and guidance as needed.
• Reviews programs, services, forms, and reports utilized by the JVSG program at the local and State level and confers with management to identify improvement processes.
• Conducts outreach to employers and engages in advocacy efforts with hiring executives to increase employment opportunities for veterans.
• Conducts job search workshops, establishes job search groups, and participates in job and career fairs.
• Works with federal contractors on recruiting of Veterans. 
• Advocates for the hiring of disabled veterans and assists all veterans with gaining and retaining employment.
• Creates and conducts capacity building programs for employers and veterans.
• Facilitates and oversees veteran priority of service requirements regarding employment, training, and placement services furnished to veterans by all staff of the CareerSource system.
• Promotes credentialing and licensing opportunities for Veterans.
• Provides operational oversight for all Career Center staff to include regular training on the implementation of the JVSG program at local levels.
• Develops and implements program management procedures to ensure the provision of services to eligible veterans.
• Maintains regular contact with community leaders, employers, labor unions, training programs, and veterans’ organizations to keep them advised of eligible veterans and spouses available for employment and training.  Advises eligible veterans and spouses of opportunities for employment and training.
• In accordance with JVSG regulations, provides guidance and facilitates training of labor exchange services including intake and assessment, counseling, testing, job-search assistance, and referral and placement.
• Assists, through automated data processing, in securing and maintaining current information regarding available employment and training opportunities for veterans and their spouses.
• Participates in Office of Federal Contractor Compliance Programs (OFCCP) Audit information requests from Federal Government partners by providing answers, examples, descriptions of services, and other necessary information in both Florida Commerce and federal audits.
• Consults with State and local officials on matters applicable to the JVSG program.
• Assist in training new staff, center staff, and assists in providing remedial training if requested.
• Assists with the design, evaluates, and recommends changes based on need and analysis, and implements program policies to facilitate successful delivery of employment and training programs.
• Develops monitoring reports (services, outreach, attendance, complaints, etc.), and confers with management to identify problems and improvements.

Performs duties set forth in Title 38 of the United States Code (U.S.C.), Veterans Program Letter (VPL) 03-14 and VPL 03-14 Changes 1 & 2 through a case management process including:

• Consults with federal, state, and local officials on matters applicable to serving eligible persons as a DVOP.
• Conducts comprehensive and specialized assessments of eligible persons and develop an individual employment plan to identify the employment goals, appropriate objectives, and services for participants that will lead to sustained careers and lasting self-sufficiency.
• Provides individualized case management to eligible veterans and their spouses with significant barriers to employment (SBEs) including supervising group career counseling to promulgate knowledge of veteran resources and local initiatives created to address barriers limiting employment opportunities and to promote peer support, conducting individual counseling and career planning with a goal of long term employment and self-sufficiency; providing short-term pre-vocational services that may include development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training.
• Evaluates community organizations to assess and leverage assets that can be utilized to mitigate individual barriers of eligible persons within case management.
• Works on special assignment
• Performs other Veteran duties as needed.

Required Knowledge, Skills, and Abilities:

• Ability to promote and market the Career Center.
• Knowledge of veterans’ re-employment rights.
• Knowledge of basic sales principles and skills.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of workforce plans and business/management principles.
• Skilled in group presentations or workshop instruction and/or facilitation.
• Working knowledge/experience using Microsoft Office applications, including Word, Excel, and PowerPoint.
• Knowledge of the laws governing veterans’ preference in employment and workforce services, regulations, and programs/opportunities for veterans and covered persons (i.e. Federal Bonding program, Federal Work Opportunity Tax Credit Eligibility, etc.).
• Knowledge of the laws governing veterans’ preference in employment and workforce services.
• Knowledge of the principles and techniques of effective customer service and the ability to provide excellent customer service.
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• Ability to deal with the public in a tactful, courteous, and effective manner. 
• Ability to work effectively as part of a team,  to establish and maintain effective working relationships with others.
• Ability to utilize problem-solving techniques.
• Ability to conduct effective interviews.
• Ability to work independently by planning, organizing, and coordinating work assignments.
• Ability to prepare reports to include recording, evaluating, and analyzing data.
• Ability to understand and apply applicable rules, regulations, policies, and procedures

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Applicants applying via the Internet must ensure that required military documentation: DD form 214, and/or current US Department of Veterans’’ Affairs (VA)/ Defense letter reflecting the character of discharge is submitted prior to closure of the job announcement.

Minimum:

• Appointment to this position must be made in the order of preference provided by Public Law 100-323, as defined in 38 U.S.C.: First to qualified service-connected disabled veterans; then, if no such disabled veteran is available, to qualified eligible veterans; and if no such eligible veteran is available, to qualified persons. 
• Veterans Benefit Act of 2010, 38 U.S.C § 4102(A) (c)(8)(A) requires all newly hired DVOP specialists are required to satisfactorily complete Jobs for Veterans State Grant (JVSG) training delivered by the National Veterans Training Institute (NVTI) within 18 months after the date of employment.
• Degree in public administration, business administration, or related field, plus three (1-3) years experience in management, recruitment, sales or other related business services field, work may substitute year for year, for education.    
• The incumbent must possess or obtain certification as a Workforce Professional Tier 1 within 60 days of employment in the position. 
• The selected candidate may be required to work weekends or after regular work hours at job fairs, or community meetings once or twice per month.
• Required to travel locally and must furnish own transportation

Preferred:

• A Bachelor’s degree from an accredited college or university in Business, Human Services, Education or a related field

• Professional or nonprofessional experience in areas related to employment security, interviewing, recruiting, job placement, job development, or job analysis, with a background in matching candidates with open positions, may substitute on a year-for-year basis for the preferred college education.
• Possess the ability to utilize state workforce development databases and possess the ability to utilize the Internet to conduct research and obtain data.
• Knowledge of applicable regulations, Veteran Program Letters, state and local guidance, and programs/opportunities for veterans and covered persons (i.e. Federal Bonding program, Federal Work Opportunity Tax Credit Eligibility, etc.).
• Knowledge of the laws governing veterans’ preference in employment and workforce services.
• Ability to analyze data, draw valid conclusions, and problem-solve.
• Registered in EmployFlorida.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.