REGULATORY SUPERVISOR/CONSULTANT - SES - 79001148

Requisition No: 797473 

Agency: Business and Professional Regulations

Working Title: REGULATORY SUPERVISOR/CONSULTANT - SES - 79001148

Position Number: 79001148 

Salary:  $41,811.12 Annually; $1,608.12 bi-weekly 

Posting Closing Date: 06/15/2023 

DIVISION OF ALCOHOLIC BEVERAGES & TOBACCO
Regulatory Supervisor/Consultant – SES
Position Number: 79001148
Hiring Salary: $41,811.12 Annually

**Open Competitive Announcement**

**Candidates who live in Broward, Hillsborough, Leon, Miami-Dade, Orange are encouraged to apply in the county which they reside.**

***Successful completion of background screening is required for this position.***

Our Organization and Mission:

The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida, including: receipt and processing of license applications; collection and auditing of taxes and fees paid by licensees; and enforcement of the laws and regulation of the alcoholic beverage and tobacco industries, pursuant to Chapters 210, 561-565, 567-569, Florida Statutes.  The Division's three bureaus - Licensing, Auditing and Enforcement - comprise a team of approximately 330 personnel fulfilling the regulatory obligations of the Division throughout the state.

The Work You Will Do:

This is a Selected Exempt Service (SES) position assigned to the Bureau of Licensing.  The Regulatory Supervisor / Consultant – SES position oversees the functions and regulatory activities of the District Office processing team for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco.  This supervisory position works independently performing professional work involving eligibility determinations for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations.  The position works in conjunction with the Regional Licensing Manager, the Assistant Chief of Licensing and the Chief of Licensing within the Bureau.  The duties of this position include (but are not limited to):

• Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
• Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
• Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
• Independently evaluating qualifications and requirements to determine eligibility for licensure.
• Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
• Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
• Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
• Preparing reports and other documentation to provide information to the division, department, licensees, and the public.
• Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
• Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, policies, and procedures.
• Performing all required tasks related to the supervision of employees, including approval of attendance and leave, evaluating employee performance (preparing performance plans, performance evaluations, and position descriptions, etc.), recruitment and selection, employee development, and other supervisory related duties.  Plans work flow and objectives, and will establish deadlines for work performance of staff.  Provides appropriate motivation to employees and meets with staff regularly.
• Supervising a work group of licensing staff to ensure that application processing is conducted according to the bureau and division established policies and procedures, and within the allotted timeframes for each step in the process, for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations.
• Performing review audits of applications for licensure processed by staff, to ensure accuracy and completion of information, consistency with the established agency licensing procedures, receipt of fee payments, recording of information into the licensing databases, and process completion by each employee.
• Augmenting licensing staff functions by processing applications received in the office, both by performing specific actions within the processing procedures and by processing the applications through to final status of approval or disapproval.
• Coordinating with regional managers and other licensing district office supervisors to ensure consistency, efficiency, and effectiveness of statewide licensing operations.  Coordinates with the Bureaus of Auditing and Enforcement district office managers to ensure cohesiveness among the division's bureau functions.
• Providing accurate information and direction to internal and external customers regarding licensure functions.

***This supervisory position is a non-sworn select exempt service (SES) position located within the Division’s Bureau of Licensing***

The Difference You Will Make:

At DBPR, you will always have an opportunity to make a difference in the daily lives of Floridians and the communities where they live and work. As an employee, you help to “make DBPR and Florida great places to do business.” To that end we will invest in you, treat our licensees as valued customers and partners, and uphold laws that protect the public and Florida’s competitive marketplace.

How You Will Grow:

DBPR employees are expected to uphold these seven core values: Accountability, Innovation, Integrity, Ownership, Responsiveness, Respect and Teamwork. In turn, we will involve you on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

The great State of Florida, which is comprised of many diverse communities.

The Benefits of Working for the State of Florida:

“Working for the State of Florida is more than a paycheck.” The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Knowledge, Skills & Abilities:
 

• Ability to communicate effectively, both orally and in writing, by understanding written sentences and paragraphs in work-related documents, by talking to others to effectively convey information, by actively listening to others, and by communicating effectively with others in writing as indicated by the needs of the audience;
• Knowledge of and ability to understand and apply applicable statutes, rules, policies, and procedures;
• Ability to determine work priorities and ensure proper completion of work assignments;
• Ability to train others;
• Ability to provide consultative assistance to others;
• Ability to compile, organize, and analyze data, and to prepare comprehensive reports relating to licensing activities;
• Ability to establish and maintain effective working relationships with others;
• Knowledge of policies and practices involved in personnel/human resource functions;
• Knowledge of computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions;
• Knowledge of the techniques for handling complaints and dealing with the public.

Minimum Requirements:
 

• Must have two (2) years of experience working in a supervisory position or capacity.
• Must have two (2) years of customer service experience or two (2) years of post-high school education.
• Must be proficient in Microsoft Office Suite (Microsoft Word, Excel and PowerPoint).
• Must be available to travel with little to no notice, when required.

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills, and abilities must also be clearly disclosed on the State of Florida Employment Application.  Any omission, falsification, or misrepresentation in qualifying question responses will be cause for elimination from the selection process.***

Position Notes:
 

• This Advertisement may be used to fill current and future vacancies for up to six months from date of closing.
• The applicant will be required to take a Skills Verification Test (SVT) and a typing test.  The applicant will be required to pass the typing test with 25 correct words per minute to move forward to the second part of the SVT.

***The hours of work for this position are 8:00 a.m. to 5:00 p.m., Monday through Friday, with a one-hour lunch break.  Due to the requirement for interaction with the public during state business hours, this position is not authorized for telecommuting.*** 

Note:
 

• If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to be placed in an inactive status.
• This position requires a security background check and participation in direct deposit.  You will be required to provide your Social Security Number (SSN) and date of birth to conduct this background check.
• Applicants are required to apply online through the People First system by the closing date.  All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074.  DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us.

We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Markets: Tallahassee, Tampa, Orlando, Miami, Ft. Lauderdale

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.