FAMILY NAVIGATOR DIRECTOR - 60005699

Requisition No: 881052 

Agency: Children and Families

Working Title: FAMILY NAVIGATOR DIRECTOR - 60005699

 Pay Plan: SES

Position Number: 60005699 

Salary:  80,000 - 95,000 annually 

Posting Closing Date: 08/11/2026 

Total Compensation Estimator Tool

Family Navigator Director 
Department of Children and Families 
Multiple Statewide Florida Opportunities 
Open Competitive 
Current employees will be compensated in accordance with the DCF salary policy. 

This is a highly responsible senior management position which administers the delivery of the Family Navigation Model. This position requires a working knowledge of state and federal laws, administrative rules and regulations pertaining to the mission of behavioral health, substance abuse and mental health, domestic violence components and child protection programs as well as personnel rules and regulations.  The incumbent will spend a major portion of time motivating, communicating with, evaluating, planning and directing the work involved in the family navigation model, as well as senior level leadership over family navigation functions.

The Family Navigator model is designed to provide a pathway to enchance family well-being for families involved in the child welfare system. The model provides navigation and appropriate support for families contending with substance abuse, mental illness, behavioral health needs, and domestic violence. The family navigator will partner with the family from assessment of need to service linkage including partnership, coordnation and support to help the family access and follow through with treatment and supports.  The goal is to fully assess the family’s needs through meaningful engagement, robust feedback and intentional coordination and service linkage to promote strong families and prevention of deeper involvement with the child welfare system.

This is professional work supervising and directing employees; including but not limited to communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports.  Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.).

Promote access, engagement, and coordination of services for families in the child welfare system with behavioral health needs and additional needs that present during the family assesment and plan.

Deploys strategies designed to rapidly engage families in services, work closely with families and providers, and reinforcement for the delivery of quality services.

Leads the Family Navigation Team in successful implementation of the family navigation model through foundational knowledge of the behavioral health and child welfare systems and other co-occurring systems (domestic violence, etc.).

Integrate the family navigation model into the system of care and is responsible for being the executive point of contact for Family Navigation.

Collaborate with other Department leadership as well as programs to integrate the services of Office of Child and Familiy Well-Being with other programs of the department, especially the Office of Quality and Innovation, Substance Abuse and Mental Health, and Economic Self-Sufficiency and ensures inter-agency collaboration with principle stakeholders in child and adult protection and domestic violence systems, i.e., DOH, DOE, DJJ, university schools of social work, Ounce of Prevention, child advocates, child advocacy centers, Department of Elder Affairs, etc

Responsible for making policy and operational recommendations that transform the system of care for children and families.

Ensures the development and implementation of the DCF Strategic Plan.

Participates in regional and statewide meetings and conferences, representing the Department regarding Child and Family Well-being and Family Navigation related forums.

Ensures the delivery of high-quality, comprehensive Family Navigation services by collaborating closely with the Office of Quality and Innovation to identify areas for targeted review, recommend quality improvement initiatives, and develop meaningful qualitative performance measures to evaluate the effectiveness and impact of the Family Navigation Program. 

Knowledge, Skills, and Abilities: 
Judgment and Decision Making : Weighing the relative costs and benefits of a potential action. Critical Thinking: Using logic and analysis to identify the strengths and weaknesses of different approaches. Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job. Speaking: Talking to others to effectively convey information. Writing: Communicating effectively with others in writing as indicated by the needs of the audience. Coordination: Adjusting actions in relation to others' actions. Active Listening: Listening to what other people are saying and asking questions as appropriate. Information Gathering: Knowing how to find information and identifying essential information. Problem Identification: Identifying the nature of problems. Systems Evaluation: Looking at many indicators of system performance, taking into account their accuracy. Reading Comprehension: Understanding written sentences and paragraphs in work related documents. Idea Evaluation: Evaluating the likely success of an idea in relation to the demands of the situation. Administration and Management: Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods. Law, Government and Jurisprudence: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Personnel and Human Resources: Knowledge of policies and practices involved in personnel/human resource functions. Communications and Media: Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media. Economics and Accounting: Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data . Psychology: Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders. 

Candidate Profile (application) must be completed in its entirety.

•    Include supervisor names and phone numbers for all periods of employment.
•    Account for and explain any gaps in employment so that the hiring process is not delayed.
•    Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
•    It is unacceptable to use the statement "See Resume" in place of entering work history.
•    If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida: 
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: 

•    No state income tax for residents of Florida;
•    Annual and Sick Leave benefits;
•    Nine paid holidays and one Personal Holiday each year;
•    State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
•    Retirement plan options, including employer contributions

(For more information, please visit www.myfrs.com);

•    Flexible Spending Accounts;
•    Tuition waivers;
•    And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com. 

Growth Opportunities:
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development. 

About Department of Children and Families: 
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. 

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families. 

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. 

To learn more please visit https://www.myflfamilies.com/.

•    If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
•    The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers. 

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment. 

SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov.

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.