FAMILY SERVICES COUNSELOR - 60070718

Requisition No: 802797 

Agency: Children and Families

Working Title: FAMILY SERVICES COUNSELOR - 60070718

Position Number: 60070718 

Salary:  36,046.40-100,793.90 

Posting Closing Date: 05/03/2024 

This is a professional position specializing in counseling, casework, and administrative activities in Child Care Licensing, responsible for inspecting and licensing Family Day Care Homes, Large Family Child Care Homes and Child Care Facilities within established time frames.

Processes initial applications, including background screening clearances and training as required by statute, determines eligibility and makes recommendations for licensure to supervisor/regional program manager.

Inputs and updates provider database, CARES, on a regular basis.  Archives inspections timely and monitors accuracy of data.

Investigates complaints on licensed providers and illegal child care operations.  Prepares reports and initiates administrative action as required by statute and/or administrative code.

Mentors new hire, Responds positively and timely to special asignments and performs other related duties as assigned by the supervisor.

Provides technical assistance and support to child care providers to promote sustained compliance with licensing standards and ensures corrective action requirements are met.

Develops professionally by acquiring a proficient working knowledge of the applicable statutes, rules, regulations, policies, procedures and community resources which provide the framework for the child care regulation program.

Manages the progressive discipline and administrative action processes, which includes providing timely administrative complaint notifications to providers, keeping the information system current throughout the administrative action process and closing out each action timely and accurately.

Responds to telephone and email inquiries and walk-in requests from the public, parents, other agencies and providers and provides accurate information on child care programs.  Consults with stakeholders and other clients regarding child care regulation.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.