HEALTH SERVICES MANAGER B-SES - 64006385

Requisition No: 847187 

Agency: Department of Health

Working Title: HEALTH SERVICES MANAGER B-SES - 64006385

 Pay Plan: SES

Position Number: 64006385 

Salary:  $65,000 to $75,237 

Posting Closing Date: 02/25/2025 

Total Compensation Estimator Tool

Job posting category (Internal Agency)

 Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

Your Specific Responsibilities:

This position spends more than 50% of the time engaged in supervisory responsibilities including communicating with, motivating, training, and evaluating employees and planning and directing employees’ work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations; meet with staff regularly to discuss performance; complete performance reviews; maintain vacation and work schedules, ensuring proper coverage; and complete timesheets.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Volusia County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its vision To be the Healthiest State in the Nation.  Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

This position serves as Dental Manager responsible for the Dental Health program at the Florida Department of Health in Volusia County.  This position requires vision, systematic thinking and independent judgment. This position will require traveling between dental offices. The incumbent is responsible for related duties such as strategic planning, budget recommendations and disaster planning, response, and recovery. This position also serves as clinical operations manager responsible for assessment, monitoring, data collection, performance management, and quality improvement for clinical operations at all DOH-Volusia locations. Duties include:

Clinical Operations Manager

Responsible for assessment, monitoring, data collection for clinical operations at all CHO locations. Meets with individual Senior Leadership Team members to review findings and develop strategies for quality improvement Serves as member of Performance Management Council (PMC) and Senior Leadership team (SL T) . Compile’s data and provides performance improvement recommendations to Health Officer, Performance Management Council, and Senior Leadership Team. Serves as SL T Sponsor for Quality Improvement Projects concerning clinical operations and service delivery. Serves as Senior Leadership Team Liaison at DOH-Volusia's satellite locations and provides additional supervisory support to staff assigned at these locations.

Dental Program Manager

Management and Supervision

Supervision, planning and management of dental clinics, School-based Dental Sealant program, and other community dental programs.

Coordinate and plan work, training, and activities of the dental staff.

Responsible for changes to personnel assignments and job descriptions as needed.

Ensures compliance with state standards (activity reporting. supply accountability and patient confidentiality).

Planning

Identifies staffing and financial needs within dental health program.

Identifies areas for improvement of dental clinics and direct reports to include dental client scheduling and dental clinic

flow/efficacy

Plans for and oversees dental staff training to ensure compliance with government and agency rules. regulations, policies, and procedures.

Organizes and maintains supply inventory including the purchasing, repair and replacement of equipment as needed. Developments and maintains standards, written policies, and procedures

Financial

Responsible for dental health program budgets

Monitors programmatic revenues and expenditures

Responsible for dental health program grants and deliverables

Keeps informed of current Managed Care guidelines and proposed changes in order to maximize revenue opportunities and/or make necessary adjustments to operations.

Communication.

Represents DOH-Volusia at community meetings, boards, and associations.

Networks with and facilitates partnerships and collaboration with local health providers, schools, community agencies,

businesses, and consumer groups.

Attends essential training sessions and conference calls.

Information Custodian

Ensures that dental data set(s) or area under his/her responsibility are available to those who need to know protects the integrity of assigned dental data set(s) and assists the security coordinator as needed to comply with policies and procedures as well as the responsibilities described in DOHP 50-10 Information Security and Privacy Policy 3, areas of responsibilities for Information Custodian.

Completes timesheet. EARS, and mandatory training in a timely and accurate manner.

Performs other related duties. including Emergency duty

Required Knowledge, Skills, and Abilities:

Ability to effectively direct Dental program operations including management of budget related activities

Ability to supervise and direct employees

Ability to effectively collaborate with DOH Dental Program Office and community partners

Ability to lead, mentor and develop staff

Qualifications:

Minimum -

Must have ability to effectively direct Dental program operations including management of budget related activities

Must have ability to supervise and direct employees

Must have ability to effectively collaborate with DOH Dental Program Office and community partners

Must have ability to lead, mentor and develop staff

Must be willing and able to travel to outlying clinic or community sites in Volusia County utilizing your own vehicle if needed (mileage will be provided in accordance with agency policy)

Must have at least two years of supervisory experience working in a Dental clinic or community setting

Must have at least five years of clinical experience working in a Dental clinic or community setting

Must be a current Florida Department of Health employee, in a Selected Exempt Service (SES), Career Service (CS), or Other Personal Services (OPS) position

Preferred -

Minimum of two years of supervisory experience in Dental program

Minimum of five years of clinical experience in Dental program

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health - 1845 HOLSONBACK DR. DAYTONA BEACH, FL 32117

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.