HEALTH SUPPORT SPECIALIST - 64029667

Requisition No: 861039 

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST - 64029667

 Pay Plan: Career Service

Position Number: 64029667 

Salary:  $34,760.00 

Posting Closing Date: 09/23/2025 

Total Compensation Estimator Tool

Job posting category (Open Competitive)

Your Specific Responsibilities:

A WIC Breastfeeding Peer Counselor is a paraprofessional support person who gives basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers.

-Counsels WIC pregnant and breastfeeding mothers in office and/or by telephone

-Is available outside the WIC clinic and the usual 8 to 5 working schedules to new mothers who are having breastfeeding problems

-Gives basic breastfeeding information and support to new mothers, including telling
them about the benefits of breastfeeding, overcoming common barriers and getting a
good start with breastfeeding. She also helps mothers prevent and handle common
breastfeeding concerns

-Attends and assists with prenatal classes and breastfeeding support groups

-Attends monthly staff meeting and breastfeeding conferences/workshops as
appropriate

-Inputs time sheet and EAR entry within the required time frame

-Subject to emergency shelter duty in the event of a disaster

-Completion of all mandatory or assigned trainings within the required time frame

-May assist WIC staff in promoting breastfeeding peer counseling through special
projects and duties as assigned

-Respects each mother by keeping her information strictly confidential

-Keep accurate records of all contacts made with WIC mothers

-Refers mothers, according to clinic-established protocols, to:

-WIC nutritionist or breastfeeding coordinator

-Lactation Consultant

-Mother's physician or nurse

-Public health programs in the community

-Social service agencies

Training:

Attends a series of breastfeeding classes

Observes other peer counselors or breastfeeding experts helping mothers breastfeed

Reads assigned books or materials about breastfeeding

Required Knowledge, Skills, and Abilities:

Knowledge of basic computer skills and experience with Microsoft Office applications.

Knowledge of basic medical terminology. Knowledge of data entry and/or documentation practices.

Ability to maintain records, organize, and coordinate work assignments, communicate, maintain effective working relationships and good rapport with co-workers and clients. 

Ability to review data for accuracy and completeness. Ability to follow instructions.

Qualifications:

Minimum -

Must have knowledge of basic computer skills and experience with Microsoft Office applications.

Must have knowledge of basic medical terminology. Knowledge of data entry and/or documentation practices.

Must have ability to maintain records, organize, and coordinate work assignments, communicate, maintain effective working relationships and good rapport with co-workers and clients. 

Must have ability to review data for accuracy and completeness. Ability to follow instructions.

Must be willing to accept this salary if offered the position

Must have breastfed at least one baby for a minimum of six months

Must be currently breastfeeding, or have you breastfed a baby within the past three years

Must have a minimum of a High School Diploma or GED

Preferred -

Has reliable transportation 

Has the ability to organize thoughts and present accurate information

Has the ability to document and keep accurate records 

Able to present a positive image for the WIC program

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

421 S. Keech Street, Daytona Beach, Florida 32114

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.