PUBLIC HEALTH SERVICES MANAGER B-SES - 64061024

Requisition No: 885901 

Agency: Department of Health

Working Title: PUBLIC HEALTH SERVICES MANAGER B-SES - 64061024

 Pay Plan: SES

Position Number: 64061024 

Salary:  $55,000 to $60,000 

Posting Closing Date: 10/28/2026 

Total Compensation Estimator Tool

Job posting category (Open Competitive)

Your Specific Responsibilities:

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Volusia County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation.  Furthermore the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

This position serves as the PUBLIC HEALTH SERVICES MANAGER B-SES and works under the general supervision of the HEALTH SERVICES MANAGER B-SES.  This position is responsible for supervision, management and oversight of the Daytona Beach Dental Office for the Florida Department of Health in Volusia County.  This position requires vision, systematic thinking and independent judgment.   This position is responsible for communicating with, motivating, training and evaluating employees, planning and directing their work and recommending disciplinary actions when necessary. The incumbent will take part in the interviewing and hiring process for clerical staff, dental assistants and dental hygienists and will be responsible for general business operations at the Daytona Beach Dental Clinic. When necessary the incumbent will intervene with disruptive clients.  The incumbent will also serve as a general information resource and ambassador to all. This position may require traveling between dental offices. This will involve frequent interactions with the community, clients, provider staff, etc.  This individual is responsible for the supervision of staff including appraisals, planning and directing their work, approving leave, having the authority for hiring, and taking disciplinary action or effectively reccomending such actions.

Duties Include:

MANAGEMENT AND SUPERVISION

Supervision, planning and management/oversight of clerical staff, dental assistants and dental hygienists at the Daytona Beach Dental clinic.

Coordinate and plan work, training and activities of the dental staff.

Responsible for changes to personnel assignments and job descriptions as needed.

Ensures compliance with state standards (activity reporting, supply accountability and patient confidentiality).

Serves as back up for West Volusia Hospital Authority (WVHA) contract with DOH-Volusia.  Ensures deliverables are met, monitors expenses, completes all required reporting, and represents the agency at WVHA meetings.

Responsible for scheduling and clinic operations management for the Daytona Beach Dental Clinic.

Assists Dental Program Manager with administrative duties as assigned.

OPERATIONAL

Proficient in all Eaglesoft functions

Monitors maintenance duties of staff assuring that maintenance schedules are followed.

Review operations to determine if resources are being properly utilized.

Ensures adherence to federal, state, and local laws, rules and regulations.

Responsible for ordering and scheduling of equipment maintenance for the Daytona Beach Dental Clinic

STAFFING

Acts as liaison between internal and external customers

Leads and provides technical guidance, manages plans. organizes, coordinates, and evaluates staff in completion of all clinical functions to include: client education; dental clinic operations; medical records and clinic flow.

Motivates employees to improve the quality and quantity of work performed.

Communicates on a regular basis with staff individually and in staff meetings.

Sets SMART Expectations and conducts Performance Evaluations as required for direct reports.

Assures staff are trained and perform duties in compliance with government and agency rules, regulations, policies and procedures.

Maintains and monitors leave requests and records of direct reports

Analyzes, reviews and approves EARS and timesheets for direct reports

 FINANCIAL

Establishes, implements and reviews changes to clinical super-bills.

Stays abreast of all Managed Care guidelines in order to maximize revenue opportunities.

Conducts billing activities as needed

Oversees billing staff for Daytona Beach Dental clinic

Serves as back up for creating and processing Dentist Pay Sheets.

COMMUNICATION

 May represent DOH-Volusia at community meetings, boards, and associations.

Networks with and facilitates partnerships and collaboration with local health providers, schools, community agencies, businesses, and consumer groups.

Attends essential training sessions and conference calls.

Information Custodian

Ensures that dental data set(s) or area under his/her responsibility are available to those who need to know; protects the integrity of assigned dental data set(s) and assists the security coordinator as needed to comply with policies and procedures as well as the responsibilities described in DOHP 50-10 Information Security and Privacy Policy 3, areas of responsibilities for Information Custodian.

Miscellaneous functions   

Attends and participates in staff development activities, such as team/staff meetings and in-service training/continuing education

Travels to other DOH-Volusia sites as needed

Completes timesheet, EARS, and mandatory training in a timely and accurate manner.

Performs other related duties, including Emergency duty 

Required Knowledge, Skills, and Abilities:

Ability to effectively direct Dental program operations including management of budget related activities

Ability to supervise and direct employees

Ability to effectively collaborate with DOH Dental Program Office and community partners

Ability to lead, mentor and develop staff

Qualifications:

Minimum -

Must be willing to physically come in the office to perform the duties & responsibilities of the positions

Must have current authorization to work in the United States without employer sponsorship

Must be willing and able to travel to outlying clinic or community sites in Volusia County utilizing your own vehicle if needed (mileage will be provided in accordance with agency policy)

Must have at least five years of clinical experience working in a Dental clinic or community setting

Preferred - 

Minimum of two years of supervisory experience in Dental program

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1845 Holsonback Drive, Daytona Beach, FL 32117

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.