REGIONAL QUALIFIED ORGANIZATION CONSULT - 67032406

Requisition No: 853711 

Agency: Agency for Persons with Disabilities

Working Title: REGIONAL QUALIFIED ORGANIZATION CONSULT - 67032406

 Pay Plan: Career Service

Position Number: 67032406 

Salary:  $39,320.84 - $43,304.82 Annually 

Posting Closing Date: 06/06/2025 

Total Compensation Estimator Tool

AGENCY FOR PERSONS WITH DISABILITIES

 POSITION: Regional Qualified Organization Consult - Career Service

WORKING TITLE: Government Operations Consultant I

POSITION NUMBER: 67032406

OPEN COMPETITIVE OPPORTUNITY 

This position is not a Telework position and is required to report to the APD office in the area it serves.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.
• Paid Maternity and Parental Leave.

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics. 

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

SALARY RANGE

$39,320.84 - $43,304.82 Annually                       $1,512.34 - $1,665.48 Bi-weekly

Position Summary

This is a professional position responsible for serving as region’s coordinator for issues relates to the WSC Qualified Organizations including ensuring that the QO and WSC applications are processed within required timeframes, serving as the liaison with Qualified Organizations on the submission and review of ethical and professional violations and associated corrective action plans as well as serving as the point of contact for questions related to compliance with 65G-14, F.A.C.

The Work You Will Do 

 Work closely with regional provider enrollment staff to ensure that the applications for Qualified Organizations and for waiver support coordinators working for the QOs are processed within the required timeframes.

Review the submission of ethical and professional violations by Qualified Organizations to ensure that the reporting of ethical and professional violations is complete and includes a response to all of the ethical and professional violations identified. Collaborate with the Region’s Quality Improvement staff for any ethical and professional violations identified by APD and follow up with the QO to make sure that these violations are reported through APD iConnect and are addressed.

Review the submission of Mentoring Completion forms, as submitted by the Qualified Organization. Ensure that all required activities have been recorded on the form and verify completion of the activities by review of progress notes and documentation in APD iConnect.

Participate in the monthly status meetings with the State Office Qualified Organization Coordinator to coordinate with regional staff on issues identified during the meetings for resolution.

Participate in the monthly WSC meetings and serve as the subject matter expert on questions related to 65G-14, F.A.C.

Monitor the status of Qualified Organizations within the region to ensure the QO is compliant with the requirement to have a minimum of four waiver support coordinators. Maintain tracking of each Qualified Organization and its associated waiver support coordinators.

Conduct follow up activities with clients who rate the waiver support coordinator with less than 3 on elements of the satisfaction survey or request a contact from APD. Document findings in the scorecard datasheet in SharePoint.

Attend meetings, conference calls, training, workshops/workgroups and other miscellaneous activities as needed including participating in the monthly WSC meetings and monthly QO status calls with State Office. Works on special projects and other assignments through to completion and meeting deadlines performs other duties as assigned.

Minimum Qualifications

·         High School Diploma or equivalent.

·         Valid Driver’s License or other efficient means of transportation to travel for work purposes.

·         Experience in compiling, organizing and analyzing data.

·         Experience in monitoring quality assurance.

·         Experience in Microsoft applications.

Knowledge, Skills, And Abilities

Knowledge of:

·         65G-14, F.A.C., the iBudget Handbook.

·         Microsoft Office Suite (TEAMS, Excel, Word, SharePoint) and other Agency implemented software.

Ability to:

·         Understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.

·         Conduct fact-finding research.

·         Utilize problem-solving techniques.

·         Ability to plan, organize and coordinate work assignments.

·         Ability to multi-task.

·         Ability to communicate effectively orally and in writing.

·         Ability to work independently.

·         Ability to establish and maintain effective working relationships with others.

·         Ability to travel for work purposes.

Demonstrate Skills in:

·         APD iConnect, Microsoft office suite (Teams, Excel, Word, SharePoint) and other agency implemented software.

Additional Information

Profile Completion

To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year. 

Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

Retiree Notice

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.

Direct Deposit Program

As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program.  Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

Background Screening Requirement

It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-Verify), which electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

All applicants should complete the online application process. If you need assistance applying for this position, please call the People First service center at 1-877-562-7287. 

Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.