Florida Department of Education

Division of Blind Services

Client Services & Program Support

Location: District 5 – Daytona Beach (Volusia County)

Position Title: Rehabilitation Services District Administrator - Blind (SES)

Salary Range: $61,200.00 to $67,320.00

SALARY IS BASED ON CANDIDATE'S EXPERIENCE AND QUALIFICATIONS

OFFICE CONTACT:

Ana Saint-Fort: 850-245-0376

JOB DESCRIPTION:

This is a manager level position performing work under the limited supervision of the Program Administrator – SES, Bureau of Client Services & Program Support.  This position provides supervision to the staff to support the goals of the Bureau, Division, and agency leadership by communicating with internal and external stakeholders.  The primary duties of this position will center on managing staff and services focused on preparing and advancing blind and visually impaired applicants and clients through the DBS Employment Program.  The mission of the Division of Blind Services (DBS) Employment Program is to provide unique, specialized services to blind adults and children throughout the vision rehabilitation process, enabling them to improve and develop skills necessary for obtaining or maintaining employment.

DUTIES & RESPONSIBILITIES:

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.) The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

Overall Duties and Responsibilities:

This position spends the majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors in accordance with Section 110.205(2)(w), Florida Statutes.

As a supervisor, this position is responsible for leading, directing, and motivating staff while ensuring effective operations and service delivery. Provides and coordinates staff training; assigns, monitors, and evaluates work; and ensures employees have the resources and guidance needed to perform their duties successfully.  Responsible for establishing performance expectations, conducting performance evaluations, and meeting regularly with employees to discuss performance, professional development, and any performance-related concerns. The supervisor develops work plans, ensures appropriate office coverage, and reviews and approves employee timesheets, leave requests, and related personnel actions. Participates in recruitment and selection activities, including interviewing candidates and making hiring recommendations. The position is responsible for ensuring staff receive appropriate onboarding and ongoing training and has the authority to make recommendations regarding disciplinary actions and other personnel matters.

• Provide administrative leadership and oversight of district vocational rehabilitation services for individuals who are blind or visually impaired.
• Provide overall administration, management, and direction in the district office. Ensures that the district adheres to all state and federal laws, policies and procedures.
• Maintain and practice a current understanding of Department of Education (DOE) and DBS policies and guidelines regarding information security.
• Monitor and track district budget, including ensuring goods/services are prior authorized, vendors are paid appropriately, comparable benefits are used when applicable, resource needs are identified, and strategies to meet needs are developed.
• Implement a tailored employment model for the district.
• Host open houses for providers, employers, non-profit organizations, etc., to explain and market program/services.
• Maintain effective working relationships with CRPs and Chamber of Commerce.
• Facilitate and/or participate in communication between Community Rehabilitation Providers (CRPs) and Division of Blind Services (DBS) Contracts Team in regards to invoices and supportive documentation about client service provision.
• Provide supportive documentation including, but not limited to Invoice Review Checklist, and Facility On-Site Observation, as outlined in the DBS/CRP contracts.
• Maintain and track vehicle information (maintenance, logs, etc.).
• Contribute to statewide planning responsibilities.
• Provide coordination and support between the district and state office regarding DBS programs.

Client-Focused Duties and Responsibilities:

• Oversee district employment efforts by coordinating employment activities and outreach to employers.
• Ensure that services are expedited to applicants and clients with actual job offers and those who are at risk of losing employment.
• Plan, coordinate, and oversee outreach activities to increase on-the-job training (OJT), apprenticeships, and employment opportunities.
• Manage caseload(s) as necessary to meet client needs and to cover staff vacancies.
• Keep management advised of outstanding performance by staff deserving employee recognition, as well as personnel issues that may require corrective action. Develop and implement corrective action plans as required.
• Perform case reviews to ensure quality of services.

Evaluation and Quality Assurance/Quality Control:

• Conduct consumer satisfaction surveys as required to measure Assistant District Administrator’s performance.
• Ensure program and staff are meeting the common performance measures established by the Workforce Innovation and Opportunity Act (WIOA) and other agency established program goals, including ensuring staff meet the qualifications and educational requirements prescribed by WIOA.
• Track vocational rehabilitation (VR) goals and outcomes to ensure district goals are met and they contribute to the overall success of the DBS’ VR program (meeting state goals).
• Identify improvements in structure and delivery of services through the workforce development system to address the needs of job seekers, employees, and employers. 
• Promote client satisfaction. Handle and attempt to resolve client issues before moving to the next level (state office).
• Conduct on-site reviews in conjunction with the contract manager from the state office as required.
• Ensure the CRP’s invoices are reviewed and processed timely.
• Provide regular (at least monthly) status reports related to data and trends towards agency goals.
• Work with staff to develop and implement strategies to assist districts challenged with meeting their established goals. 
• Participate in statewide program training for professional development.
• Other duties as requested.

MINIMUM QUALIFICATIONS:

Required Licensure/Registration/Certification/Experience or Education:

• Four to six years of professional experience working in a field reasonably related to vocational rehabilitation or vocational rehabilitation counseling. 
• Ability to lead, motivate, coach, and develop staff.

PREFERRED QUALIFICATIONS:

Preferences will be given to:

• Applicants who have a bachelor’s or master’s degree from an accredited college or university in a field of study reasonably related to vocational rehabilitation or vocational rehabilitation counseling.
• Applicants with a Certified Rehabilitation Counselor (CRC) designation; or applicants who are eligible to become a Certified Rehabilitation Counselor.
• Applicants with a Certified Community Work Incentives Counselor (CWIC) designation.
• Applicants with the ability to establish and maintain education and experience requirements to ensure an understanding of the evolving labor force and the needs of individuals with disabilities.
• Applicants with knowledge of the Workforce Innovation and Opportunity Act (WIOA).
• Applicants with knowledge of pre-employment transition services (Pre-ETS).
• Applicants who complete application information and hiring requirements listed in the advertisement to completion.

 EDUCATIONAL SUBSTITUTIONS:

F.S. 112.219 - Substitution of work experience for postsecondary educational requirements.

• A bachelor’s degree from an accredited college or University in a field of study reasonably related to vocational rehabilitation or vocational rehabilitation counseling can substitute for 4 years of direct experience.
• A master’s degree from an accredited college or University in a field of study reasonably related to vocational rehabilitation or vocational rehabilitation counseling can substitute for 6 years of direct experience.

Related work experience may not substitute for any licensure, certification, or registration required by an agency and indicated in the advertised job description.

DIVISION OF BLIND SERVICES MISSION STATEMENT:

The Division of Blind Services ensures blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services, District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind & Visually Impaired (CTTC), and the Braille and Talking Book Library. The Division of Blind Servies has become a national model in education, employment and other services that foster independence for blind and visually impaired Floridians.

FLDOE: Division of Blind Services

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com