WORD PROCESSING SYSTEMS OPERATOR - 48007111 (BLIND SERVICES)

Requisition No: 823270 

Agency: Department of Education

Working Title: WORD PROCESSING SYSTEMS OPERATOR - 48007111 (BLIND SERVICES)

 Pay Plan: Career Service

Position Number: 48007111 

Salary:  $32,760.00 - $36,036.00 Annually 

Posting Closing Date: 06/30/2024 

Total Compensation Estimator Tool

DIVISION OF BLIND SERVICES
LOCATION:  DAYTONA BEACH (VOLUSIA COUNTY)
SUCCESSFUL COMPLETION OF A LEVEL 2 BACKGROUND SCREENING IS A CONDITION OF EMPLOYMENT.

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY.

ALL EMPLOYMENT GAPS MUST BE EXPLAINED AND INCLUDED WITH WORK HISTORY WHEN APPLYING.

This is a State of Florida Career Service Opportunity.

**Anticipated Vacancy**

Job Description:

This position is located at the Division of Blind Services Career, Technology, & Training Center for the Blind & Visually Impaired.  This position will serve as administrative support to the Case Management Department. 

Examples of Work:

• Maintain and practice a current understanding of FDOE and DBS policies, procedures, and guidelines regarding information security.  
• Use the Microsoft Suite of products, (which includes Microsoft Word, Outlook, Power Point and Excel), to draft and revise correspondence, memos, forms, reports, spreadsheets, and other documents, providing rough drafts and finalized copies to students and staff. 
• Assist the Vocational Rehabilitation Administrator, Case Management, and Instructional Staff with updating and revising lengthy manuals or handbooks and clean-up report formats.
• Enter case notes into the AWARE system as requested by Case Management.
• Run reports for placement into the AWARE system and print information to place into hard files.
• Provide accessible documentation and instructional materials by transposing written communication into electronic text, through conversion of PDF as well as images for use by screen reading software. 
• Translate electronic text into braille by using braille translation software.  Request software upgrades and ensure the proper operation of the braille embosser.
• Utilize multifunction production and distribution system (copier, printer, e-mail, and fax) to generate and dispense documentation and instructional materials. Materials must be organized, indexed, and easily accessed. Frequently used items must be inventoried on a regular basis to maintain supply.
• Act as instructional support as needed to drive for student field trips or as an instructor in the performance of their job duties.
• Serve as a guide or instructional support during student outings or activities.
• Act as office receptionist as needed by answering the telephone, routing calls, and relaying messages when staff members are not available.
• Performs other duties as requested. 

Minimum Qualifications: 

• One year of work experience in the operation of word processing equipment; or
• Two years of secretarial or clerical work experience; or
• Completion of 720 classroom hours of vocational/technical training in word processing at an accredited institution; or
• Possession of a Certified Administrative Professional Certificate. 
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required two years of secretarial or clerical work experience. 
• Vocational/technical training in an area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required two years of secretarial or clerical work experience.
• A high school diploma or its equivalent can substitute for one year of the required two years of secretarial or clerical work experience. 

Knowledge, Skills, and Abilities:

• Must have the ability to be productive under tight timeframes, balance multiple, and competing priorities, and maintain goal-directed behavior and performance expectations sometimes under stressful conditions and situations.
• Must have the ability to interact courteously with others, which includes fellow co-workers, students, staff, and superiors. 
• Must have the ability to demonstrate consideration of the workload concerns of others and must have the ability to self-reflect on ones behavior and performance as not to negatively affect productivity or morale of the unit.  
• Must have the ability to understand that attendance is an essential function of this position; the incumbent should take leave appropriately, and have the ability to take into consideration the workload of others when scheduling time away from work. 
• Must possess knowledge of the techniques of effective verbal and written communication.
• Must have the ability to create forms, letters, memorandums, charts, spreadsheets, and various other documents and forms using the Microsoft Suite of Products. 
• Must have the ability to remember numbers and details. 
• Must have the ability to handle multiple telephone calls in a fast, courteous and efficient manner. 
• Must have the ability to speak clearly and correctly and be able to answer questions about various topics involving the Division of Blind Services and the Rehabilitation Center for the Blind and Visually Impaired. 
• Must have an ability to listen effectively. 
• Must have the ability to follow written and verbal directives and instructions. 
• Must have the ability to spell and locate information that is listed alphabetically, numerically, and in various media formats. 
• Must have the ability to plan, organize, and coordinate work assignments.  
• Must have the ability to establish and maintain effective working relationships with others. 
• Must have knowledge of correct spelling, punctuation, and grammar usage.
• Must have knowledge of letter, report, and tabular formats. 
• Must possess skills in typing. 
• Must have the ability to operate word processing equipment. 
• Must have the ability to proofread typed material for typewritten and grammatical errors and to make the necessary corrections. 

To be considered for a position with the Division of Blind Services:

• All fields in the candidate profile (application) must be completed in its entirety.
• All previous periods of employment must be listed and accounted for. Periods of employment should be entered with the most recent/current listed first. 
• Periods of employment should include the supervisor's name and contact information. 
• Account for and explain any gaps in employment so that the hiring process is not delayed.  Gaps of employment of 3 months or more must be addressed on the application. 
• Work history, hours worked, and formal education fields must be filled out to determine qualifications for this position. Putting "see resume" does not substitute for completing all sections of the candidate profile.
• Responses to qualifying questions must be verifiable in the candidate profile. Not all applicants will be interviewed. Preference will be given for qualifying veterans, employees in layoff status and qualified candidates based on a review of their overall scores, KSAs, primary and supplemental applications, as well as completion of any required work samples, willingness questionnaires, and behavioral/personality/skills tests, and interview responses, as applicable. References and file reviews from previous employment will be verified to determine suitability.
• Resumes and other documentation can be attached to provide additional information.
• Individuals lacking the ability to competently do the job and those who are unable to positively contribute to a productive team environment, need not apply.
• The successful candidate must be able to pass a Level II Background screening.
• If you are claiming Veteran's Preference, you must attach the correct supporting documentation to be considered (DD214). 
• If you are claiming Right to First Interview, you must attach a copy of your official layoff letter when applying to be considered. 

The Florida Division of Blind Services is committed

to increasing recruitment and hiring of Veterans and individuals with disabilities and

improving employment outcomes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.