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Date:  May 5, 2022


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 591261 

Agency: Department of Education

Working Title: WORD PROCESSING SYSTEMS OPERATOR - 48007111 (Blind Services)

Position Number: 48007111 

Salary:  $27,040.00 Annually 

Posting Closing Date: 09/28/2022 






Job Description:

This position is located at the Division of Blind Services Career, Technology, and Training Center (CTTC) for the Blind and Visually Impaired.  This position will serve as the receptionist for the CTTC switchboard.  In addition, the incumbent in this position will provide information to visitors, students, and staff, order supplies for students and staff and provide general office support to the Operations & Management Consultant. 


Examples of Work:

  • Maintain and practice a current understanding of FDOE and DBS policies, procedures, and guidelines regarding information security.  
  • Use the Microsoft Suite of products, (which includes Microsoft Word, Outlook, Power Point and Excel), to draft and revise correspondence, memos, forms, reports, spreadsheets, and other documents, providing rough drafts and finalized copies to students and staff. 
  • Draft weekly dormitory and vending menus.
  • Initiate lunch reports for the Food Service Director. 
  • Create various computer graphics for items such as menus, food reports, flyers, posters, cards, banners, and certificates.
  • Process, copy, and distribute student maintenance checks, student work experience checks, and student apartment training checks at the end of each month and record these items in the master ledger.
  • Sort and distribute all incoming mail at the CTTC for students and staff. 
  • Prepare and receive Fed-Ex, UPS, and USPS packages. 
  • Record and submit Workers' Compensation paperwork as needed. 
  • Perform other duties as requested. 


Minimum Qualifications: 

  • One year of work experience in the operation of word processing equipment; or
  • Two years of secretarial or clerical work experience; or
  • Completion of 720 classroom hours of vocational/technical training in word processing at an accredited instititution; or
  • Possession of a Certified Administrative Professional Certificate. 
  • College education from an accredited institution can substitue at the rate of 30 semester or 45 quarter hours for each year of the required two years of secretarial or clerical work experience. 
  • Vocational/technical training in an area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required two years of secretarial or clerical work experience.
  • A high school diploma or its equivalent can substitute for one year of the required two years of secretarial or clerical work experience. 


Knowledge, Skills, and Abilities:

  • Must have the ability to be productive under tight timeframes, balance multiple, and competing priorities, and maintain goal-directed behavior and performance expectations sometimes under stressful conditions and situations.
  • Must have the ability to interact courteously with others, which includes fellow co-workers, students, staff, and superiors. 
  • Must have the ability to demonstrate consideration of the workload concerns of others and must have the ability to self-reflect on ones behavior and performance as not to negatively affect productivity or morale of the unit.  
  • Must have the ability to understand that attendance is an essential function of this position; the incumbent should take leave appropriately, and have the ability to take into consideration the workload of others when scheduling time away from work. 
  • Must possess knowledge of the techniques of effective verbal and written communication.
  • Must have the ability to create forms, letters, memorandums, charts, spreadsheets, and various other documents and forms using the Microsoft Suite of Products. 
  • Must have the ability to remember numbers and details. 
  • Must have the ability to handle multiple telephone calls in a fast, courteous and efficient manner. 
  • Must have the ability to speak clearly and correctly and be able to answer questions about various topics involving the Division of Blind Services and the CTTC. 
  • Must have an ability to listen effectively. 
  • Must have the ability to follow written and verbal directives and instructions. 
  • Must have the ability to spell and locate information that is listed alphabetically, numerically, and in various media formats. 
  • Must have the ability to plan, organize, and coordinate work assignments.  
  • Must have the ability to establish and maintain effective working relationships with others. 
  • Must have knowledge of correct spelling, punctuation, and grammar usage.
  • Must have knowledge of letter, report, and tabular formats. 
  • Must possess skills in typing. 
  • Must have the ability to operate word processing equipment. 
  • Must have the ability to proofread typed material for typewritten and grammatical errors and to make the necessary corrections. 



To be considered for a position with the Division of Blind Services:

  • All fields in the candidate profile must be completed.
  • Work history, hours worked, and formal education fields must be filled out to determine qualifications for this position. Putting "see resume" does not substitute for completing all sections of the candidate profile.
  • Responses to qualifying questions must be verifiable in the candidate profile. Not all applicants will be interviewed. Preference will be given for qualifying veterans, employees in layoff status and qualified candidates based on a review of their overall scores, KSAs, primary and supplemental applications, as well as completion of any required work samples, willingness questionnaires, and behavioral/personality/skills tests, and interview responses, as applicable. References and file reviews from previous employment will be verified to determine suitability.
  • Resumes and other documentation can be attached to provide additional information.
  • Individuals lacking the ability to competently do the job and those who are unable to positively contribute to a productive team environment, need not apply.
  • The successful candidate must be able to pass a Level II Background screening.
  • All previous periods of employment must be listed and accounted for.


The Florida Division of Blind Services is committed

to increasing recruitment and hiring of Veterans and individuals with disabilities and

improving employment outcomes.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Daytona Beach