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Date:  Apr 30, 2022


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 538923 

Agency: Department of Health


Position Number: 64003410 

Salary:  $40,000.00 - $45,760.00 Annually 

Posting Closing Date: 08/11/2022 

Multiple positions will be filled.


Open Competitive

Your Specific Responsibilities:

This is a clinical services position at the Florida Department of Health in Walton County providing case management and generalized registered nursing support and assistance to providers, with an emphasis on diabetes.  This position primarily supports the Primary Care program but may assist in other clinical programs as needed and in accordance with agency policies, procedures, protocols, and guidelines.  Will be primarily working out of the DeFuniak Springs site, but may be required to work at other sites as needed. This position is a key custodian for the pharmacy, laboratory and other assigned areas. The person in this position will be performing tasks involving sensitive information or requiring a high level of trust for other reasons. Adheres to Information Security policies and procedures.  Works with co-workers and supervisor to maintain alignment of operations between all CHD sites.  

This position will follow Florida Department of Health, Florida Department of Health Walton and Walton Community Health Center policy and procedures.

This position will provide patient-centered interactions:

  • Respect patient and family values and expressed needs.
  • Encourage patients to expand their role in decision-making, health-related behaviors, and self-management.
  • Communicate with their patients in a culturally appropriate manner, in a language and at a level that the patient understands.
  • Provide self-management support at every visit through goal setting and action planning.
  • Obtain feedback from patients/family about their healthcare experience and use this information for quality improvement.

This position will assist in the provision of care coordination:

  • Link patients with community resources to facilitate referrals and respond to social service needs. 
  • Track and support patients when they obtain services outside the practice.
  • Obtaining test and referral results and communicating with community organizations, health plans, facilities, and specialists.
  • Follow-up with patients within a few days of an emergency room visit or hospital discharge.
  • Communicate test results and care plans to patients/families

Registered Nursing Tasks


General Care Coordination/ Chronic Disease Case Management

  • Will function as a chronic disease case manager and will ensure case management services are meeting the goals of all grant requirements and client needs.
  • Works with providers and clients to provide current high-quality care management services
  • Will track current caseloads and activities in HMS and will document all care and case management activities in the progress notes of HMS.
  • Will work closely with providers and clients to aid clients in completing appropriate medical appointments, referrals, diagnostic tests, and compliance with self-care instructions.
  • Will provide individualized education and support to clients to help those clients manage their health conditions.  There will be an overarching goal of improved general health for clients. Education will be client need and learning level specific and appropriate.
  • Will Communicate test results and care plans to clients and or their family.
  • Link clients to community resources to facilitate referrals and respond to social service needs.
  • Will coordinate chronic disease case management data collection with appropriate project manager(s) to assure reporting requirements are met in an accurate and timely manner.
  • Will Track and support clients who obtain services outside their medically centered home Will Follow-up with clients having emergency department visits or hospital discharges. 
  • Will have RN telephone triage duties. Will use approved protocols to manage client triage.
  •  May provide group education/ classes on specific health topics.
  • Orders and Stocks educational material for clinic client education.

Other Direct Client Care:

  • Provides health / education counseling directly to clients and their family.
  • Assists Provider with procedures as needed.
  • Administers oral, intramuscular, topical, subcutaneous, and inhalation medications.
  • Administers vaccines according to current ACIP recommendations.
  • Provides nurse visits for things such as blood pressure checks, education, STD treatments, immunizations, Insulin Distribution Program and other services following provider orders and all agency protocols.
  • Performing hearing screens and vision screens. Performing EKGs, and other in-house diagnostics. Perform nursing triage and complete workups for provider visits.  Provides phlebotomy and specimen collection services including specimen collection, order entry, labeling of specimens and proper storage of specimens prior to shipping.
  • Responsible for efficient clinic flow by working at a speed that maximizes provider productivity and minimizes client wait times.
  • Other assigned duties within scope of practice.
  • Participates in the after-hours on call rotation.  Maintains reports and logs information in a timely fashion following established expectations.

Facility Maintenance

  • Cleans exam rooms and direct patient care equipment after each visit and ensures clinic exam rooms are client ready before each visit.
  • Empties trash and disposes of supply boxes and or containers.
  • Secures full sharps containers, stores full sharp containers in designated area, and replaces containers as needed in clinic areas.
  • Cleans spills immediately when observed or discovered.
  • Immediately reports non-functioning or broken equipment to direct supervisor.
  • Assigned purchasing card responsibilities; will adhere to purchasing card policies and procedures.


  • Attends and participates in monthly general staff meetings and departmental meetings.
  • Completes all job-related assigned trainings.
  • May participate on teams and/or committees with approval from supervisor.
  • Takes an active role in personal and professional growth.
  • Keeps current on disease processes, and changes in provisions of services.
  •  Acts as a positive role model to other DOH staff.
  • Completes Employee Activity Reports (EARS) and submits timesheets according to agency standards.
  • Performs other duties as assigned.
  • Assigned purchasing card responsibilities related to travel. Will adhere to purchasing card policies and procedures.
  • May provide back-up for Family Planning RN Clinic, Immunization Clinic and/or Epidemiology Services as needed

Required Knowledge, Skills, and Abilities:

Possesses excellent telephone/communication skills.  Ability to teach health care relevant to the client’s needs

     and at the client’s learning level.  Ability to communicate clearly and in a manner that promotes clients confidence, 

     acceptance and understanding of medical information.  Ability to establish and maintain effective working     

     relationships with others. Demonstrates: Good judgment, critical thinking skills and telephone “charisma”.

     Ability to communicate effectively.   Ability to assist in planning and conducting a variety of training activities.


Medical Knowledge/abilities:

           Knowledge of nursing and public health principles, practices and techniques.  Knowledge of human anatomy and 

           physiology.  Ability to administer medications.  Ability to provide preventative health care and treatment to clients.

    Ability to use and maintain clinic equipment such as the centrifuge, autoclave, EKG machine, nebulizer, pulse 

    oximeter, manual and digital scales, stadiometer, audiometer, vision screening machine, glucose machine, eye wash 

    station, electronic blood pressure machine, manual blood pressure cuff, and hemoglobin machine. Working knowledge  

    of immunization schedule, use of VIS statements, FL Shots system.  Ability to work with patients having a variety of

    physical and/or mental problems.  Ability to clearly document care/services provided.


Other knowledge, skills and abilities:

    Working knowledge of all DOH- Walton and Walton Community Health Center’s clinical policies, procedures and/or 

    protocols.  Knowledge of community resources. Tolerates ambiguity well. Ability to plan, organize and coordinate work  

    assignments.  Strong time management skills. Ability to remain flexible and adaptable in the work environment.

    Experience in crisis intervention and/or teaching coaching.  Ability to evaluate situations, develop an action plan and  

    adjust activity and behavior to meet goals and objectives. Ability to learn and utilize a variety of computer programs 

           such as Outlook, Word, Excel, and HMS. Must be able to lift and carry 25 lbs.


Minimum - 

  • Licensure as a Professional Registered Nurse in accordance with F.S. 464
  • Current valid state driver’s license
  • Current CPR/BLS certification

Preferred -Case Management and/or Primary Care Experience

Florida Department of Health Mission, Vision, and Values:


To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.


To be the Healthiest State in the Nation.


nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.


Where You Will Work:

Florida Department of Health in Walton County. We have 3 locations: Defuniak Springs, Santa Rosa Beach, Paxton.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

  • Annual and Sick Leave benefits;
  • Nine paid holidays and one Personal Holiday each year;
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
  • Retirement plan options, including employer contributions

(For more information, please click;

  • Flexible Spending Accounts;
  • Tuition waivers;
  • And more!

For a more complete list of benefits, including monthly costs, visit


Please be advised:


Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  


This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: 


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 


The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   


Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 


Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 


The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 


Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    





The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Panama City