CHIEF OF PUBLIC ENGAGEMENT - 79001440

Requisition No: 847358 

Agency: Business and Professional Regulations

Working Title: CHIEF OF PUBLIC ENGAGEMENT - 79001440

 Pay Plan: SES

Position Number: 79001440 

Salary:  $2,884.62 - $3,423.08 Biweekly 

Posting Closing Date: 03/20/2025 

Total Compensation Estimator Tool

Division of Florida Condominiums, Timeshares and Mobile Homes

Chief of Public Engagement

Position Number: 79001440

Hiring Salary: $2,884.62 – $3,423.08 Biweekly

** Open Competitive **

Our Organization and Mission:

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

The Work You Will Do:

This position is located within the Bureau of Public Engagement of the Division of Condominiums, Timeshares and Mobile Homes. The Division is committed to providing constituents with the highest level of customer service. The incumbent will communicate with staff, the Director's office, the Secretary's office, the public, and other interested parties as instructed. The incumbent oversees the Condominium Advocate, Education, and Criminal Referral sections.

Your Specific Responsibilities:

The incumbent in this position is responsible for the administrative functions in the office to include:

• Manages the Condominium Advocate Section and Education Section to foster compliance through education with the provisions of the applicable statutes and rules. 
• Manages the Criminal Referral Section to help ensure the safety of Florida’s condominium communities.
• Reports and recommends to the Deputy Division Director regarding agency actions relating to industry compliance and enforcement functions. Gives testimony as required.
• Reports and makes recommendations to the Deputy Division Director regarding additional program needs necessary to carry out the agency's purpose as mandated by the Legislature. 
• Reports and makes recommendations to the Deputy Division Director regarding the implementation of a performance-based system of measurements linking processes to data-based goals. Ensure that quality outcomes, not just outputs, are used to measure success.
• Works with state and federal agencies, regulated parties, and other stakeholders regarding the regulated industries and agency procedures to plan for the Bureau's efficient and effective operation.
• The incumbent is responsible for utilizing effective and innovative management techniques to monitor workload and maintain program integrity. Plans workflow and objectives and establishes deadlines.

Knowledge, Skills & Abilities:

• Knowledge of basic management principles, personnel rules, time and attendance, personnel evaluations, budget preparation, and legislative bill analysis.
• Skilled in reviewing investigative reports, methodologies, and techniques, including legal issues such as due process, notice, and the right to be heard in a hearing.
• Ability to analyze legal issues within complaints and recommend appropriate compliance or other resolution strategies.
• Knowledge of and the ability to apply applicable Florida Statutes, rules, policies, and procedures.  
• Knowledge of basic public relations principles. Ability to communicate effectively verbally and in writing.
• Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document workflow, and other activities relating to improving management practices.
• Ability to manage the daily functions of the Bureau.
• Ability to organize data logically for presentation in reports, documents, and other written materials.
• Ability to conduct fact-finding research and investigations.
• Ability to utilize problem-solving techniques.   Ability to work independently.
• Ability to plan, organize, and coordinate work assignments.  
• Ability to establish and maintain effective working relationships with others.
• Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
• Ability to prepare reports.
• Ability to formulate policies and procedures.
• Ability to deal with the public in a courteous, tactful, and effective manner.
• Ability to prepare reports.
• Ability to solve problems and make decisions.

Minimum Requirements:

• Completion of a bachelor’s degree from an accredited college or university and three years or more professional experience in two or more of the following areas: management (Level II or higher), public relations, criminal investigation, or administrative processes.
• Professional experience, as described above, can be substituted on a year-for-year
• Three years of supervisory experience

*** To Be Considered For This Position Responses To The Qualifying Questions Are Required And Must Be Verifiable Based On Your Submitted State Of Florida Application. ***

The Benefits of Working for the State of Florida:

 “Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• You will receive 176 hours of paid annual leave annually as a new employee with the State of Florida
• You will receive 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
 
NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
 
Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

 
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. 
 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.