SENIOR MANAGEMENT ANALYST SUPV - SES - 79001443

Requisition No: 837351 

Agency: Business and Professional Regulations

Working Title: SENIOR MANAGEMENT ANALYST SUPV - SES - 79001443

 Pay Plan: SES

Position Number: 79001443 

Salary:  $57,751.00 Annually 

Posting Closing Date: 10/18/2024 

Total Compensation Estimator Tool

Division of Florida Condominiums, Timeshares and Mobile Homes

Senior Management Analyst Supervisor – SES

Position Number: 79001443

Hiring Salary: $57,751.00 Annually

** Open Competitive **

Our Organization and Mission:

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

The Work You Will Do:

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is a part of the education team and is responsible for supervising the research and training specialist within the bureau who educate the public regarding the program areas regulated by the division.

Your Specific Responsibilities:

• Interviewing and recommending hires, suspensions, layoffs, promotions, disciplinary actions or rewards.
• Ensuring training needs are met; approving attendance and leave requests, and performing all other administrative functions associated with the supervision of employees.
• Planning, organizing and delegating work assignments to Research and Training Specialists with deadlines; evaluating workflows, work objectives and time utilization with Investigation Specialists.
• Developing and delivery of training and education related to condominium and cooperative laws as it applies to compliance with Chapter 718 and 719, Florida Statutes.
• Organizing, preparing, and conducting condominium and cooperative educational seminars throughout the State of Florida as part of the Division’s legislative mandate to provide education to unit owners, board members, and CAM’s.
• Designing, developing, delivering and evaluating training programs for in-house staff and the customer call center.
• Developing and updating the Division’s educational materials; maintaining a wide range of general knowledge of the Division and other state agencies.
• Communicating with management regarding the status and results of the training program, long-range planning and budgeting, needed resources, administrative enhancements, policy needs, and procedural enhancements.
• Assisting in the maintenance and revision of the Bureau’s Policy and Procedures Manual.
• Participating in public seminars and conferences; responding to inquiries from the public, media, industry and other governmental agencies; preparing reports and presentations; maintaining up-to-date knowledge of the Division’s application of Florida Statutes and Administrative Rules.
• Reviewing condominium and cooperative educational programs to be offered to the public by private sector education providers.
• Performing other related work as assigned.

Knowledge, Skills & Abilities:

• Ability to effectively share information in a training setting.  Knowledge of methods of data collection and analysis. 
• Ability to collect, conduct research, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of training & delivery of services. 
• Ability to organize data into logical format for presentation in reports, documents, and other written materials. 
• Ability to demonstrate problem-solving techniques.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively orally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Knowledge of and ability to apply Division regulatory programs.
• Knowledge of Microsoft Office software. 
• Knowledge of investigative techniques.
• Ability to read, interpret and apply statutes and administrative rules to specific fact scenarios. 
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Skilled with attention to detail and critical thinking.
• Skilled with strong oral and written communication. 
• Skilled with customer service etiquette.

Minimum Requirement:

• A Master’s degree from an accredited college or university and at least one (1) year of professional or technical experience in training, teaching and/or conducting investigations; OR
• A Bachelor's degree from an accredited college or university, at least one (1) year of professional or technical experience in training, teaching and/or conducting investigations, and two (2) years management experience; OR
• Associates Degree from an accredited college or university and three (3) years of professional or technical experience in training, teaching and/or conducting investigations, and two (2) years management experience; OR
• Five (5) years of professional or technical experience in training, teaching and/or conducting investigations and two (2) years management experience.

Preferred:

•  Experience in presenting materials to a varied audience.
• Developing curriculum and/or training materials.
• Who are bilingual in both English and Spanish.

The Benefits of Working for the State of Florida:

 “Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com

 
***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
 
NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
 
Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

 
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. 
 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.
 

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.