HUMAN SERVICES COUNSELOR I - 64002853

Requisition No: 864576 

Agency: Department of Health

Working Title: HUMAN SERVICES COUNSELOR I - 64002853

 Pay Plan: Career Service

Position Number: 64002853 

Salary:  $34,760-$36,540 

Posting Closing Date: 11/08/2025 

Total Compensation Estimator Tool

INTERNAL AGENCY

Your Specific Responsibilities:

This position, an employee of the Nassau County Health Department (NCHD), works to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts. The employee is expected to promote innovation by searching for creative solutions and managing resources wisely. They are expected to collaborate through teamwork to achieve common goals and solve problems. The employee is expected to be accountable and perform with integrity and respect. They are expected to be responsive by serving our customers and engaging our partners. Finally, the employee is expected to perform with excellence by promoting quality outcomes through learning and continuous performance.

Provision of education and skilled supportive counseling to Healthy Start/Connect women and their families to support the program goals of reducing the incidence of low-birth babies, infant death, fetal death, teen repeat pregnancy, pregnancy loss and unhealthy life choices.  Services will include outreach, engagement, assessments, crisis management, supportive counseling, education, and developmental testing for Healthy Start Clients.

This position’s primary duties will include completing initial intakes and assessments, describing and offering home visitation services in the county for families, providing information on resources, and completing and retrieving prenatal risk screens as needed or required within OBGYN offices. Referrals to community agencies or DOH programs will be provided in effort to alleviate barriers that interfere with the client's or family's ability to maintain a safe and healthy environment and to have a positive birth outcome. These duties will include assisting families in meeting their personal, social, medical and economic needs and attending/planning outreach events as requested in evenings and weekends. The worker will also participate in community outreach and engagement during weekends, afternoon or evenings as needed for community education and awareness of home visitation services and maintain relationships with providers in the county. The position will also be responsible for working within Department of Health clinical services to complete same day assessments and maintain the relationships within community partners and educating on home visitation services and completion of electronic and paper screening process. Complete all trainings and as outlined by Healthy Start Coalition and Florida Department of Health. All services will be completed in accordance with the Healthy Start Standards and Guidelines. Services will be completed by mail, by phone, and in person at public locations including WIC offices, local healthcare provider offices, FDOH offices, and in the home as deemed appropriate for quality service provision. All data and services provided will be documented accurately and completely using the required forms and formats within 72 hours after the service is provided. Duties require working in evenings for educational sessions to meet the needs of the community.  

Performs all other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of Nassau County and surrounding areas community resources.
• Knowledge of topics surrounding parenting, childbirth, breastfeeding, smoking cessation, and postpartum depression.
• Ability to effectively utilize Microsoft Office suite and electronic health systems.
• Ability to collaborate with team members.
• Ability to recognize warning signs of child abuse and neglect.
• Ability to be empathetic to various socioemotional needs.
• Ability to recognize one’s own knowledge and abilities.
• Ability to utilize skills to adequately communicate via technological databases.
• Ability to complete assessments in person.
• Entering and recording information in written form using electronic system.
• Knowledge of principles and processes for providing customer and personal services.
• Talking to others to effectively convey information via phone and in person.

Qualifications:

Minimum-

• High School Education 
• Experience in social service-related field
• Experience working with Coordinated Intake and Referral
• Proficient in technical databases such as Microsoft word, excel, etc.
• Employed with State of Florida Department of Health

Preferred-

• Some college or Degree in Social Work
• Experience working with Maternal Child Health population.

Florida Department of Health Mission, Vision, and Values: 

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Fernandina Beach, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.