HUMAN SERVICES PROGRAM MANAGER - SES - 64003527

Requisition No: 870557 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM MANAGER - SES - 64003527

 Pay Plan: SES

Position Number: 64003527 

Salary:  $55,000-$65,000 

Posting Closing Date: 03/02/2026 

Total Compensation Estimator Tool

Job posting category: Open Competitive

Your Specific Responsibilities:

This position is responsible for FDOH Nassau Healthy Start Program Management. The Program Manager's dual roles include planning, monitoring, evaluation, and supervision of direct staff that provide ongoing intensive services to at-risk families in Nassau County. This includes assuring services are designed to best meet the trends and needs of the community as it relates to infant death, fetal death, teen pregnancy, and low birth weight births. This position also is responsible for planning and management of program budget.

Additional duties added include grant writing to obtain new funding to expand services. Supervision is directed at ensuring risk appropriate care for clients, assuring quality services and protecting the integrity and respect of the families we serve.

In addition to regular and consistent supervision with Healthy Start staff, supervision includes review of cases, review of FSP and level 3 clients, review of current stress/workload concerns and training of program staff. Management of staff – facilitation of regular staff meetings, to include training, team building, and case review. Clinical consultation and counseling services provided to families who are high risk.

Attendance at local community meetings which relate to Healthy Start population, community agency networking. Promotion of client access to outside resources and community collaboration. Plan and coordinate training sessions for staff on maternal and child health issues.

Responsible for monthly, quarterly and the annual report to the Healthy Start Coalition. Maintains adherence to the Florida Department of Health Healthy Start Standards and Guidelines.

Evaluation of services monthly - to include random chart reviews and random phone surveys to assure quality and accuracy in service delivery. Trends to be noted and used for staff education and training. Quarterly chart summaries compiled for reporting

Required Knowledge, Skills, and Abilities:

• Knowledge of practices in counseling and social work,
• Knowledge of professional ethics in relation to education and supportive counseling,
• Interviewing techniques,
• Ability to develop plans of care for cases,
• Ability to plan, organize, coordinate work assignments,
• Ability to actively listen,
• Ability to communicate effectively,
• Ability to establish and maintain effective working relationships with others and to use a personal computer.

Qualifications:

Minimum:

• Must have a bachelor's degree from an accredited college or university with the major course of study in social services, nursing, community/public health or related studies.
• Must have two years or more of supervisory, management, or leadership experience.
• Must have at least two years of community-related work experience.
• Requires travel in various clinic locations and other community partners in Nassau County throughout the day.
• This position requires a willingness to work before, during, and/or beyond normal work hours in the event of an emergency. This includes emergency duties including, but not limited to, response to threats involving any disaster, man-made or natural.
• Valid Driver’s License
• Must be able to bend, squat, or stand for prolonged time, and lift items up to 35 pounds.

Preferred:

• Preferred Current/active license, in good standing, in the state of Florida, with related degrees of social service, nursing, community/public health or related studies.
• Preferred experience with engaging with community partners.
• Preferred with public speaking experience.
• Preferred ability to fluently read, write, and speak both English and Spanish.
• Preferred Healthy Start or Maternal Health experience.
• Preferred MPH, MSN, or LCSW

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1620 Nectarine Street, Fernandina Beach, FL, and at various places in Nassau County

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.