OPS TOLL COLLECTOR - 37970862

Requisition No: 871860 

Agency: Environmental Protection

Working Title: OPS TOLL COLLECTOR - 37970862

 Pay Plan: Temp

Position Number: 37970862 

Salary:  $15/hour 

Posting Closing Date: 03/27/2026 

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OPS Toll Collector (37970862)

State of Florida

Department of Environmental Protection

This position is located in Fernandina Beach, FL

Position Overview and Responsibilities:

This is an opportunity for a self-motivated, hardworking, team player to fill an OPS Toll Collector position. This is a part-time position working up to 24 hours per week and does not include health benefits. This includes working a rotating schedule including weekends, holidays, evenings, and early morning. The primary function of this position is to provide excellent customer service as the first point of contact on entering Fort Clinch State Park.

Responsible for greeting visitors and collecting fees at the park entrances and providing information pertaining to the park and park activities.

VISITOR SERVICES/VISITOR EDUCATION – Explains facilities and services provided for public use, enjoyment and education; meets visitors, answers questions, provides information and directions. Informing visitors of the park rules and providing directions. Collects fees. Operate a point-of-sale cash register and accurately collect, record and reconcile revenue collected. Attempts to resolve visitor complaints while maintaining good public relations.

MAINTENANCE – Maintains cleanliness of grounds, parking areas, facilities and restrooms. Maintain an organized workspace, answer phones and operate radio equipment. Complete and reconcile receipts and reports. Cleaning of the inside of the ranger station, including the restroom.

Performs other related duties as required.

Required Knowledge, Skills, and Abilities:

KNOWLEDGE OF:

Basic computer skills

MS Office applications

SKILL IN:

Performing cleaning and groundskeeping duties

Maintenance trades

Communicating effectively with internal emails and timesheets

Providing top-notch visitor services through the cleanliness and maintenance of facilities

High-quality visitor contact experiences

ABILITY TO:

Communicate verbally and in writing

Operate a point-of-sale cash register

Accurately collect, record and reconcile revenue collected

Perform physical labor and janitorial duties

Deal with visitor inquiries in a tactful, efficient and courteous manner

Deal with people and maintain good public relations

Notify the public rules and regulations

Prepare and keep accurate reports

Follow verbal and written instructions

Establish and maintain effective working relationships with others

Understand and apply directives, policies, laws and regulations

Minimum Qualifications:

Valid Driver’s License

Work rotating shifts including nights, holidays and weekends

Position of Special Trust Requirement:

This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.

Pay:

$15.00/hour

Up to 24 hours a week

Our Organization and Mission:

The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida’s position as a world leader in protecting natural resources while growing the state’s economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

Fort Clinch State Park

2601 Atlantic Ave

Fernandina Beach, FL 32034

History meets nature at Fort Clinch State Park. Whether you’re a history buff, nature lover or a bit of both, enjoy exploring the natural and historic resources of this pristine park. A row of cannons pointing across the St. Mary’s River into Georgia are silent testimony to the strategic importance of Fort Clinch during the Civil War. Visitors can explore the fort’s many rooms, galleries and grounds, and learn about life of a Union soldier through unparalleled living history programs.

Make plans to visit on the first weekend of every month when a solider garrison fires cannons and demonstrates other battlefield skills.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s benefits package for eligible OPS employees includes:

• Participation in state group insurance (must meet eligibility requirements*).  
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan, for more information, please visit Corebridge Financial).
• Flexible Spending Accounts;
• And more!

For a complete list of benefits, visit www.mybenefits.myflorida.com.

*Seasonal and part-time OPS employees (less than 30 hours average per week) refer to the links above for detailed eligibility requirements.

Special Notes:

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

HR_VeteransPreference@dep.state.fl.us

HR_Recruitment@FloridaDEP.gov

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at (850) 245-2511. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.