CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60072081

Requisition No: 883783 

Agency: Children and Families

Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60072081

 Pay Plan: SES

Position Number: 60072081 

Salary:  AGENCY TO UPDATE 

Posting Closing Date: 09/27/2026 

Total Compensation Estimator Tool

Duties and Responsibilities - Describe in detail the specific duties and responsibilities assigned to this position and the percentage of time for each. Indicate the role of this position in accomplishing the unit and agency mission. If applicable, include examples of independent, final policy decisions made and show their effect on the agency, the public, or other state agencies.

% of

Time Duties and Responsibilities

This is advanced professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports. Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.).

Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.

Develops performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement. Communicates investigators’ compliance with these expectations on a regular basis and provides coaching by acknowledging outstanding performance and providing suggestions on areas for improvement.

Evaluates employees against established standards and takes any necessary steps for corrective action.

Promotes career development of investigators by ensuring each individual receives the proper training and leads cross-training efforts on differential investigative skills.

Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.

Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog.

Ensures that CPI operations are within legislative authority and in compliance with required federal, state rules and regulations.

Identifies improvements and implements adjustments needed to ensure program effectiveness and efficiency.

Facilitates and participates in the hiring, promoting, demoting, discipline and/or dismissal of employees.

Collects, analyzes, and reports data regarding child protective investigations.

Establishes and maintains cooperative working relationships with organizations and other agenices involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools and other community/agency resources.

Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.

7. Knowledge, skills and abilities, including utilization of equipment, required for the position: Knowledge of theories and practice of

child protection, counseling, social work, investigations and assessments. Knowledge of professional ethics relating to child protection

and counseling. Knowledge physical and behavioral indicators of abuse and neglect. Knowledge of effective management skills.

Knowledge of interviewing techniques. Knowledge of court procedures and legal requirements. Knowledge of methods of collecting,

organizing and analyzing data. Knowledge of management and supervision techniques. Knowledge of family-centered interviewing and

counseling techniques. Knowledge of investigative techniques. Knowledge of interviewing and observation techniques. Skill in direct

observation of investigator's abilities in interacting appropriately with families, community resources, service providers and other

department professionals. Skill in considering child development in guiding placement of children. Ability to recognize indicators of

abuse and neglect. Ability to conduct risk and safety investigations. Ability to actively listen to others. Ability to maintain well-executed

case files. Ability to write accurate investigative reports. Ability to develop and implement individual case plans. Ability to assess

investigators' performance and develop performance improvement plans. Ability to analyze the effectiveness of service programs, and

identify resources or make adjustments to meet needs. Ability to plan, organize and coordinate work assignments. Ability to

communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to effectively supervise staff

members. Ability to understand and apply relevant laws, rules, regulations, policies, and procedures. Ability to use computer systems.

Ability to demonstrate knowledge of group dynamics. Ability to staff cases. Ability to conduct thorough case staffings and other

meetings.

8. Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): Valid

driver license; Current Florida Child Protective Investigator certification

9. Other job-related requirements for this position: Bachelor’s Degree, Valid Florida Driver’s License. Proficient in the application of

the child welfare safety practice model.

10. Working hours: (A) Daily from 8:00AM to 5:00PM (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation,

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.