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318902 - OPS DEPUTY CLERK - 40097966

Date: Feb 23, 2021

Location: FORT LAUDERDALE, FL, US, 33311

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 318902 

Agency: Economic Opportunity

Working Title: 318902 - OPS DEPUTY CLERK - 40097966

Position Number: 40097966 

Salary:  $12.85 HOURLY 

Posting Closing Date: 06/30/2021 

JOB TYPE:   FULL TIME/OPS

POSITION LOCATION:   FT. LAUDERDALE, FL

 

www.floridajobs.org/ 


The Florida Department of Economic Opportunity (DEO) works across the state to support Florida’s economy, robust and talented workforce and our local communities. DEO is dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters. DEO is focusing our efforts to help Floridians rebuild their homes and lives after the devastating impacts of Hurricanes Irma and Michael.

 

 

  • We care about the success of our employees.
  • We care about the success of our clients.
  • We are always improving our technology, our tools, our customer’s experiences and ourselves.
  • A rewarding experience for reliable, compassionate and professional employees.

 

 

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records. 

 

This is not a telework position.

 

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

 

The OPS DEPUTY CLERK is a member of the RA SOUTH FLORIDA APPEALS team of the Division of Workforce Services.

 

THIS POSITION HAS THE FOLLOWING MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES

  • Excellent interpersonal and writing skills
  • Excellent Customer Service skills
  • Document management skills
  • Organized and strong research skills
  • Strong computer software and web applications skills
  • Ability to work under pressure and meet deadlines
  • Ability to work independently and as part of a team
  • Knowledge of general office procedures, including answering phones, sorting and handling mail, use of fax and postage machines, copiers, printers, and computers


THE HIRED CANDIDATE WILL BE RESPONSIBLE FOR THE FOLLOWING

  • Assists with pre-hearing appeal requests by reading, researching, reviewing, and verifying case information and requests, and routing and filing correspondence, documents, and evidence using case system and Microsoft Office Products.
  • Proofreads decisions and orders for completeness and grammatical accuracy and distributes decisions and orders of hearing officers certifying and ensuring the accuracy of the mailing date, and copies are provided to all interested parties of record and to the appropriate agency offices.
  • Corresponds with and advises parties or representative regarding inquiries about the hearing, decision, and appeal process. This requires a thorough knowledge of the rules of procedure governing the reemployment assistance appeal hearing and decision process.
  • Manages inbound calls for Office of Appeals hotline and conducts outbound phone calls to coordinate with parties and witnesses in a timely manner.
  • Assists hearing officer with planning, processing transactions and case preparation by monitoring queues and schedule.
  • Drafts and prepares appeal Notices, Subpoenas, and other appeal correspondence as needed. Handles printing and mailing to ensure timely distribution of appeal correspondence.
  •  Performs other related duties as required


OTHER REQUIREMENTS THAT MAY BE REQUIRED FOR THE POSITION

  • At least 1 year of legal, secretarial, or clerical work experience
  • College education from an accredited institution can substitute for non-legal work experience.


PREFERENCE WILL BE GIVEN TO THOSE APPLICANTS THAT HAVE THE FOLLOWING QUALIFICATIONS

  • Work as a legal secretary, legal assistant, or paralegal, or working with administrative hearings or as a judicial clerk.

 
ADDITIONAL INFORMATION 

 

This position’s advertisement may also be viewed by registering on the Employ Florida website at http://www.employflorida.com/.

The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

If you think you have been subjected to unlawful discrimination, you may file a complaint within 180 days from the date of the alleged violation with either the recipient’s Equal Opportunity Officer, or the Director, Civil Rights Center:

 

  • Equal Opportunity Officer, Department of Economic Opportunity, Caldwell Building – MSC 150, 107 East Madison Street, Tallahassee, FL 32399-4129; or
  • Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue NW, Room N-4123, Washington, DC 20210.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami