ASST INVESTIGATION MANAGER - SES - 64085586

Department of Health 

Division of Medical Quality Assurance 

Bureau of Enforcement 

Investigative Services Unit – Fort Lauderdale Office

Internal Agency Opportunity

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department. 

Full-time SES Position 

Annual Salary: $59,867.86 

*This position offers the possibility of teleworking under certain conditions* 

Your Specific Responsibilities: 

Incumbent will be responsible for directing the activities of an investigative field office to improve capabilities and operational procedures. Work is performed under the general supervision of the district manager through conferences and review of accomplishments concerning the achievement of the unit and division goals and objectives.  

• Responsible for all supervisory duties including, but not limited to, hiring and selection, developing performance plans, conducting performance appraisals, planning, and directing their work, approving leave, and taking disciplinary action as appropriate. 

• Direct, manage, and monitor the activities of staff in assigned regional office including, investigators and regulatory personnel.  

• Delegate when appropriate, assignment, review and quality control of cases, evidence control and other related work.  

• Meet with assigned personnel on a regular basis, at least weekly to assess progress, provide guidance and solve problems.  

• Serve as team leader on special multi-jurisdictional projects.   

• Conduct and ensure training is conducted on a regular basis and in accordance with policy and procedure for the field office.  

• Provide guidance to Investigation Supervisors and collaborates on operational procedures. 

• Ensure Review and Performance Plans are performed on time and are done objectively and fairly to assure achievement of performance standards/expectations. When appropriate, assures performance improvement plans are made on employees falling below standards.  

• Provide support and advice to superiors in a professional manner.  

• Enforce orders and policy.  

• Prepare reports of recommendations and analyzes statements of functions prepared for operating personnel. 

• Ensure office is staffed by the highest quality personnel available through recruiting, interviewing, and hiring personnel in accordance with the Department's policies, procedures, and goals.  

• Interprets laws, rules, and regulations as they apply to state statutes and advises subordinates on all policy and procedural changes.  

• Responsible for overseeing region office budget through strategic planning. 

• Ensure the office is adequately supplied and furnished with the necessary equipment, property, and forms to accomplish its mission and all property is maintained according to policy and procedure. 

• Answer public inquiries, make referrals, make public speaking engagements, make professional contacts, and promote the goals and mission of the Department including participation in Sterling related activities and events. 

• Managers will be required to be trained in Six Sigma and participate in process management; strategic planning and process improvements to ensure efficient, streamlined procedures. 

• Refer press inquiries to the Public Information Office and assists as directed.  

• Coordinate with law enforcement officials on unlicensed activity matters at the state, local or federal level and testifies at hearings and trials. 

• This position has security access to Facebook for research purposes only when conducting investigations. 

• Performs and documents public presentations as assigned. 

• Performs other related duties as required. 

Required Knowledge, Skills, and Abilities: 

Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of computer data bases; knowledge and use of the compliance management system and licensing system used by the Agency; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work related documents; knowledge of laws, legal codes, court procedures and government rules & regulations; communicating effectively with others verbally and in writing; listening to what other people are saying and asking questions as appropriate; ability to establish and maintain effective working relationships with others; knowing how to find information and identifying essential information; conduct fact-finding research; knowledge of the methods of data collection and analysis; organize data into logical format for presentation in reports, documents and other written materials; developing approaches for implementing an idea; basic management principles and practices; conflict resolution to include handling complaints, arbitrating disputes and resolving grievances; motivating, developing, and directing people as they work, identifying the best people for the job; time management skills; ability to prepare and conduct training; ability to maintain strict confidentiality; knowledge of principles and processes involved in business and organizational planning, coordination and execution to include strategic planning, resource allocation, manpower modeling, leadership techniques and production methods; ability to provide technical assistance regarding regulatory enforcement issues. 

Qualifications: 

• Bachelor’s degree from an accredited college or university in a related field of study; AND 

• Four (4) years of professional experience conducting regulatory inspections or law enforcement investigations; AND 

• One (1) year of supervisory experience. 

• Professional experience as described above can substitute on a year-for-year basis for the required college education.  

• Must have a valid Florida State driver's license, satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit are requirements for employment. 

Florida Department of Health Mission, Vision, and Values:  

Mission: 

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. 

Vision: 

To be the Healthiest State in the Nation. 

Values: 

I nnovation: We search for creative solutions and manage resources wisely. 

C ollaboration: We use teamwork to achieve common goals & solve problems. 

A ccountability: We perform with integrity & respect. 

R esponsiveness: We achieve our mission by serving our customers & engaging our partners. 

E xcellence: We promote quality outcomes through learning & continuous performance improvement. 

Where You Will Work: 

Office location – Fort Lauderdale, FL 

Main counties covered by office – Broward, FL 

The Benefits of Working for the State of Florida: 

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: 

• Annual and Sick Leave benefits 

• Nine paid holidays and one Personal Holiday each year 

• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options 

• Retirement plan options, including employer contributions (for more information, please click www.myfrs.com) 

• Flexible Spending Accounts 

• Tuition waivers 

• And more! 

For a complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com. 

Please be advised: 

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.   

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.  

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov