OPS GOVERNMENT OPERATIONS CONSULTANT I - 64854657

Requisition No: 837932 

Agency: Department of Health

Working Title: OPS GOVERNMENT OPERATIONS CONSULTANT I - 64854657

 Pay Plan: Temp

Position Number: 64854657 

Salary:  $20.58 HOURLY 

Posting Closing Date: 10/03/2024 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF HEALTH BROWARD COUNTY 

GOVERNMENT OPERATIONS CONSULTANT I- 64854657

SCHOOL BASED SEALANT PROGRAM

OPEN COMPETITIVE OPPORTUNITY 

This position requires you to work on site at one of our facilities located throughout Broward County. 

This is an OPS (Other Personal Services) positions and as such no paid time off is offered. Health benefits will be offered for full-time employment.  OPS employees are eligible to participate in a deferred compensation plan. 

 We request that all applications be completed with People First - no faxed or mailed applications to the agency. Experience, education, and/or training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application.  

When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered. 

 POSITION DUTIES & RESPONSIBILITIES:

This position is responsible for the review of consent form from clients for the School Based Sealant Program. The position requires maintenance of unique records, files, reports, patient records, and related correspondence to schools or parents. This position requires the employee to be detail oriented and notate any missing information. Serves as the screener for consent forms for clients.

1. Keep all consent forms, packets, necessary forms organized in alphabetical order by school and grade.

2. Review the necessary documents for a child to participate in the program.

3. If any documentation is missing, the employee must feel comfortable to call and speak with the school contact or the parent of the child to retrieve missing information in a professional manner.

4. Assist parents or school contacts with any general questions they may have regarding the program.

Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Must have interpersonal skills in dealing with the public, as well as the ability to develop and maintain professional working relationships with coworkers.

• Ability to maintain confidentiality and comply with HIPAA and all other compliance standards per DOH policy.

• Excellent customer service skills.

• Ability to speak clearly and politely.

• Excellent organizational skills and attention to detail.

• Ability to operate general office equipment i.e. computer, scanner, copier, e-mail etc.

• Ability to follow office instructions, procedures, & practices.

• Ability to organize & maintain filing systems.

• Ability to prioritize individual workload.

• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time.

• Ability to locate information that is listed alphabetically & numerically.

• Ability to review data for accuracy & completeness.

• Ability to function well in a high-paced and at times stressful environment.

• Requires knowledge of the structure of the English language including the meaning and spelling of words, rules of composition and grammar.

• Must understand written sentences and paragraphs in work related documents.

• Must be able to verbally communicate with others in a professional manner.

• Must be able to speak and talk to others to convey information effectively.

• Must communicate effectively in writing.

• Must have the ability to read and understand information and ideas presented in writing.

• Must have the ability to concentrate on a task over a period of time without being distracted.

MINIMUM QUALIFICATIONS:

1. Willing to work before, during and/or beyond normal work hours, or days in the event of an emergency.

2. Valid driver's license, free of major infractions and access to an automobile to be utilized for work purposes.

3. One (1) or more years of experience with customer service in a dental or medical office setting.

4. One (1) or more years of experience with strong communication skills making calls to clients.

5. One (1) or more years of experience utilizing Microsoft software, e-mails, scanner, and other office equipment.

6. One (1) or more years of experience handling confidential patient information.

7. One (1) or more years of filing experience.

PREFERRED QUALIFICATIONS

1. Bilingual, fluent in English/Spanish or English/Creole.

2. One (1) or more years of experience evaluating medical forms.

3. Associate degree or higher.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

BROWARD COUNTY

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.