SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60036154

Requisition No: 878773 

Agency: Children and Families

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60036154

 Pay Plan: Career Service

Position Number: 60036154 

Salary:  AGENCY TO UPDATE 

Posting Closing Date: 07/15/2026 

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This is an Internal Agency, Career Service opportunity.  Only current employees of the Florida Department of Children and Families, a State Government Agency,  can apply and be considered for this Career Service position.

Program/Location:   Adult Protective Services - headquartered in Broward County with on-going travel to Palm Beach, Indian River, Martin Okeechobee and Saint Lucie Counties. 

Applicants interested in working in areas other than those listed will need to apply for their specific areas of interest on the People First as they are advertised.

Description:   This is a highly responsible professional position assisting the Southeast Region Program Director in administration of policies, procedures and program compliance related to the assigned Adult Protective Services Program area(s), i.e., Adult Protective Investigation and Supervision, Adult Protective Intervention (placement and supportive services), Community Care for Disabled Adults and Home Care for Disabled Adults.

This Position requires expertise in training, management, monitoring and administration of Adult Protective Services Programs as well as extensive knowledge of its concepts, governing laws, regulations and related community program partnerships. 

Typical Duties: 

Coordinates and conducts all training activities, assesses and identifies appropriate resources for unmet training needs for the Region.

Pre-service

In-service training for Southeast Region staff-office.

Automation systems-community education and training-workshop.

Confers with Headquarters Program Office to review policy and law interpretation and provides feedback to Operations and Program staff.

Provides technical assistance to Operations and Program staff related to laws, rules, program policy, operational procedures, Quality Assurance, quality improvement and administration of Programs.

Participates in meetings and staffing.

Schedules and conducts Quality Assurance reviews in accordance with current statewide policies and procedures.

Prepares and monitors any related quality improvement plans.

Prepares and maintain all required programmatic data system fiscal records and reports’ findings to the assigned Program area(s).

Ensures program invoices submitted for payment, comply with all current standards, policies and procedures of the department.

Analyzes, interprets data and provides assistance to Operations and Program staff to ensure compliance measures are maintained.

Coordinates and conducts Random Moment Sampling activities.

Conducts second party reviews as required.

Obtains and analyzes monthly and quarterly performance reports for accuracy and timely transmits those reports to the Headquarters Adult Protective Services Program Office.

Serves as liaison with; local law enforcement, judicial, other state departments and local and community organizations as needed.

Performs other related duties as needed.

Minimum Qualifications: 

At least 2 years of experience working in Adult Protective Investigations or Services.

A Bachelor’s degree from an accredited college or university.

Strong and effective oral and written communication skills.

Training experience preferred.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.