867194 - EMPLOYMENT SECURITY REPRESENTATIVE I - 40045060

Requisition No: 867194 

Agency: Commerce

Working Title: 867194 - EMPLOYMENT SECURITY REPRESENTATIVE I - 40045060

 Pay Plan: Career Service

Position Number: 40045060 

Salary:  $16.83 Hourly; $2,916.67 monthly, $35,000 annually/firm 

Posting Closing Date: 01/09/2026 

Total Compensation Estimator Tool

JOB TYPE:    FULL TIME /      Career Service

POSITION LOCATION:     Fort Myers, FL (relocation benefits are not available for this position) 

Employment Security Representative I.

OPEN COMPETITIVE

www.floridajobs.org/

Your Specific Responsibilities:

This is a professional position which markets employment and training programs; serves individuals who are unemployed and/or seeking new jobs; provides counseling services to individuals with vocational needs by determining interests, aptitudes, and training; refers individuals to appropriate private and/or public agencies for aid assistance or training; and secures employer cooperation in the placement of referred candidates.

Promotes, develops, and facilitates training opportunities and labor exchange services within a One Stop environment. Plans, coordinates, and implements a marketing plan which includes a system to contact employers, community-based organizations, and civic organizations on a regularly scheduled basis to ensure that they are aware of services available through the One Stop facility.

Provides assisted core services to individuals as required but is not limited to:  Assisting applicants in obtaining appropriate employment by evaluating skills, work experience, abilities, and education; referring applicants to appropriate available job openings; contacting employers to develop jobs aligned with applicants; vocational or career objectives; and providing in depth counseling to individuals having difficulty choosing an occupational field.

Selects, notifies, and meets with recently unemployed persons for the Priority Reemployment Planning  Program.   Meets with selected candidates; provides orientation on services available; reviews resumes; and advises on practices to assist individuals gain employment. Provides information on services available; explains the importance of completing the resume, background  information, and virtual recruiter portion of  the state's job website.  Also assists individuals with unemployment benefits issues to aid in handling the extensive number of calls and inquiries.

Directs and participates in applicant  screening, selection, and evaluation; provides information and prepares correspondence to applicants and employers; coordinates with and refers clients to other community based organizations for supportive services.

Acts as complaint specialist for the Fort Myers Center.  Process complaints, maintains logs, and assists clients with filing complaints for Migrant Seasonal Farmworkers Apparent violations, and the One-Stop Wagner-Peyser Complaint System Log.

NOTES:The above duties and responsibilities require input and retrieval of data using a computer system to create and update records, conduct searches, review reports, etc.

Required Knowledge, Skills, and Abilities:

• Knowledge, skills, and abilities with Microsoft Office applications including but not limited to Word, PowerPoint, and Excel.
• Knowledge of employment development and/or placement principles.
• Knowledge of basic public relations principles.
• Knowledge of the principles and techniques of interviewing and counseling.
• Knowledge of the principles and techniques of effective communication.
• Ability to establish and maintain working relationships with others.
• Ability to input and retrieve data using a computer system to create and update records, conduct searches, review reports, etc.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to deal with the public in a tactful, courteous, and effective manner.
• Ability to work independently by planning, organizing, and coordinating work assignments.
• Ability to counsel individuals in need of vocational guidance.
• Ability to speak, clearly and correctly.
• Ability to utilize problem-solving techniques.
• Ability to learn and use other applicable State of Florida and/or CareerSource computer systems.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Minimum:

• Successful completion of the Florida Certified Workforce Professional Tier 1 training within one (1) year of employment in this position.

• Required to travel and must provide own transportation.

Preferred:

• A Bachelor’s degree from an accredited college or university in Business, Human Services, Education, or a related filed and 2 years of experience in sales and/or marketing.
• Professional or nonprofessional experience in area related to employment security, interviewing, counseling, job placement, aptitude testing and assessments, job development, or job analysis may substitute on a year-to-year basis for the preferred college education.
• Registered in EmployFlorida.

Pay:

$35,000 annually - Firm

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:        

The Employment Security Representative I is a professional position with Florida Commerce which promotes employment and training programs alongside of the Workforce Development Board frontline staff.  You will focus on placement services for career seekers using Employ Florida (EF), job boards, local newspapers, and community resources.  Ensures quality referrals are based on employer defined skill sets and requirements.  Employers are provided with job order services, job creation, updates, placement verifications, follow-up and hiring events.  You will make sure career seekers and employers understand all services provided by CareerSource Southwest Florida.

The Difference You Will Make:

You will provide services that are adequately documented in Employ Florida (EF) and make sure job seekers are obtaining and retaining employment and assist local employers to attract and retain highly qualified candidates.  You are responsible for focusing on work demands and customer service in a diverse environment.  Florida Commerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:      

Fort Myers is a city in Lee County that is in Southwest Florida that is situated on the Gulf Coast south of Tamp.  It is popular for its white sandy beaches, shell hunting on the islands, fishing, subtropical landscape including the Everglades, and winter resort economy.   Visiting here you can learn about two of the nation’s most famed inventors and business leaders, Henry Ford, and Thomas Edison, and visit their winter estates, now museums.  Cape Coral-Fort Myers and the Naples-Marco Island Metropolitan areas provide many opportunities for business growth and shopping.  Major baseball teams, Boston Red Sox and Minnesota Twins, winter here in Fort Myers.  Experience the history and the wildlife in the many parks and sanctuaries in this area of Florida!  You will work within a state having no state income tax for residents of Florida.

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

*  State Group Insurance coverage options+
 (health, life, dental, vision, and other supplemental option)

*  Retirement plan options, including employer contributions (www.myfrs.com)

*  Nine paid holidays and a Personal Holiday each year

*  Annual and Sick Leave Benefits

*  Student Loan Forgiveness Program (Eligibility required)

*  Flexible Spending Accounts

*  Tuition Fee Waivers (Accepted by major Florida colleges/universities)

*  Ongoing comprehensive training provided

*  Career Growth      

*  Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

* We care about the success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.