COURT PROGRAM SPECIALIST II - 22009472

Requisition No: 858872 

Agency: State Courts System

Working Title: COURT PROGRAM SPECIALIST II - 22009472

 Pay Plan: State Courts System

Position Number: 22009472 

Salary:  $47,980.80 Annually 

Posting Closing Date: 08/20/2025 

Total Compensation Estimator Tool

Position Title

Court Program Specialist II

Job Location

20th Judicial Circuit Court; Lee County, FL

Salary Range

$47,980.80 Annually

Job Description

This is a professional and highly responsible Civil Case Management position within the Administrative Office of the Courts, Civil Case Management department. Work involves the use of Differentiated Case Management techniques in Circuit Civil case type to promote case progression and disposition. The primary responsibility of an employee in this class is case screening and monitoring, case analysis and coordination of related civil law cases. This position will work closely with the Judiciary, Court and community programs, Civil/Family Director, Attorneys, the Clerk of Courts, and other related agencies as well as the general public. Work is performed under the direct supervision of the Civil Manager.

Primary responsibilities of a Court Program Specialist II (Civil Case Manager) include the following: (1) Court Case Management; (2) Case Monitoring and Coordination; (3) Case Research and Follow-up; (4) Other Duties as Assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

(1) Court Case Management

Schedule case management conferences and appropriate hearings

Conduct case management conferences and facilitate civil cases in court

Process and prepare court orders

Prepare other orders as determined by the Judge

Monitor compliance with court orders

Assist petitioners, respondents, pro se litigants and attorneys with case plans in court in office, by phone or via zoom

Respond in a timely manner to inquiries from all parties directly related to the case

Respond to inquiries from court staff, clerk staff and related agencies regarding case management and movement

(2) Case Monitoring and Coordination

Query various data bases to determine the status of cases

Seek the assistance of and provide assistance to other court staff when necessary

Coordinate cases and services to promote efficiency in the civil division

Coordinate case management throughout the division and prepare required document, notices etc. to facilitate the case flow between related departments.

(3) Case Research and Follow-up

Research cases for effectuation of service, recent motions and responsive pleadings

Advise judiciary of status updates and compliance issues

(4) Coordination of Work Flow and Information

Work with staff from various departments within the Civil Division to coordinate information

Assist case management staff with case movement and coordination/scheduling of court events

Disseminate relevant information as deemed appropriate by case management supervisors

(5) Other Duties as Assigned

Perform other duties as assigned

Education and Training Guidelines

Bachelor’s degree in public or business administration, criminal justice, psychology, sociology, pre-law or a closely social science related field. Progressively responsible experience in program implementation or evaluation may substitute for the recommended college education on a year-for-year basis.

Three years of professional, administrative, analytical related work experience. Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience.

Competencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

Court practices and procedures that relate to circuit civil/family case types

Court programs and community resources

Florida Civil Law Statutes and Civil Rules of Procedure

Court procedures and understanding of basic legal terminology

Differentiated case management techniques and case processing time standards

Docket management practices

Ability to:

Apply organizational skills and independent case analysis

Schedule case management conferences and/or appropriate hearings

Make differentiated case management decisions

Communicate clearly, concisely, and logically, both orally and in writing with the public and other governmental and private agencies

Conduct legal research and compose concise reports and executive summaries

Exercise discretion and maintain confidential information

Provide excellent customer service to a diverse court population and maintain a pleasant and respectful demeanor in all situations

Work under pressure in a fast-paced office environment

Read, analyze and interpret detailed instructions, correspondence, and memos

Read and write case management reports, correspondence, and statistical reports

Effectively present information and respond to questions from court administration, judges, court staff, other governmental agencies, attorneys and pro se litigants

Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Type 30cwpm

Work effectively as an individual and as a team member

Self-proofread and correct work product

Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary

Maintain consistent and regular attendance, which is required

Skill to:

Efficiently operate a computer and utilize Microsoft Office Suite and various other software programs and databases

Special Comments

**This position is eligible for a Competitive Area Differential (CAD) as approved by the Florida State Court System up to $2,583.00 annually.

WHY YOU SHOULD APPLY TO THE AOC?

Great working environment

Growth and Development Opportunities

Medical, Dental, Vision + other supplemental insurances offered

Sick + Vacation Paid Time Off

Paid Holidays

Retirement plan options (Pension or Investment)

457 Deferred Compensation

Tuition Assistance

How to Apply

Submit a current and complete application at https://www.governmentjobs.com/careers/cjis20fl

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.