HUMAN SERVICES PROGRAM ANALYST - 64005917

Requisition No: 840708 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM ANALYST - 64005917

 Pay Plan: Career Service

Position Number: 64005917 

Salary:  $41,245.60 to $46,782.12 

Posting Closing Date: 12/10/2024 

Total Compensation Estimator Tool

This is an Open Career Service Human Services Program Analyst position with the Department of Health in Lee County.

This is a regional Human Services Program Analyst position with the HIV/AIDS program in Area 8. This position is responsible for the Linkage Re-Engagement Coordination (LRC) for Lee, Collier, and Hendry/Glades Counties. The incumbent is responsible for developing, implementing, and maintaining activities associated with linking newly diagnosed within 30 days of their diagnosis and re-engaging previously diagnosed HIV-positive individuals into the HIV/AIDS system of care within local Area/County. This position functions under the supervision of the Area 8 HIV/AIDS Program Coordinator and requires that the individual possesses a high degree of technical knowledge of diseases, healthcare services, principles and methods of epidemiology and the ability to collect, compile, and analyze data from a Data-to-Care standpoint. The LRC will also coordinate with HIV/AIDS providers and CBOS, local surveillance, STD, HIV prevention and care programs to assist with Data-to-Care linkage and re-engagement activities for the area/county.  This position is classified as a sensitive position.  Incumbent handles protected health information on a need-to-know basis following Department of Health, HIPAA and Information Security and privacy policy.  Employee abides by State/Federal laws governing health information.  Responsible to maintain confidentiality, security, privacy, and integrity of protected health information.

Patient Care:

• Coordinates with and act as a liaison to linkage and prevention specialist in Tallahassee to ensure Linkage to Care (LTC) assigned field records in the STARS database and the Linkage module are followed up on and closed out in a timely manner.
• Maintains a case load on assigned clients and participate in clinics to assist HIV diagnosed and exposed individuals with scheduling and transportation to and from medical appointments and other program related activities.
• Regularly monitors the status of all Linkage To Care (LTC) field records and lab reports for the region/all the seven counties and provide technical assistance and training to DOH and community partners to ensure the accuracy of linkage outcomes and timeliness of record closure.

Linkage and Re-Engagement Specific:

• Ensures all assigned cases are linked to care within 30 days and proof of linkage such as labs, prescription or list of    medication is attached or documented in the close section of the Linkage module.   
• Acts as the primary contact for the HIV/AIDS Section Linkage Team and participates on regular linkage/re-engagement calls and provide regular updates to the HAPC and the HIV/AIDS Section on any successes, challenges, or changes experienced with linkage/re-engagement efforts.
• Coordinates with local HIV/AIDS surveillance and STD program staff to ensure Data-to-Care line lists are worked in a timely manner.
• Communicates regularly with surveillance, the HAPC, the DIS/STD and other staff to assist with linkage and re-engagement activities for area 8. Ensures information about each linkage/re-engagement is accurately documented and provided to surveillance staff for submission with the line list documentation once complete.

Prevention:

• Provides education to community partners, HIV/STD in service to medical providers as well as participating in community outreach to promote PrEP, nPEP, Test & Treat awareness.
• Develops a Linkage and re-engagement strategy in conjunction with other members of the unit and performs home visits, hospital visits, jail visits, and school visits as needed, monitor medications, keep accurate records and educate the family on all aspects of current HIV care and prevention method.
• Promotes new strategies aimed at reducing the occurrence of new diagnosis and initiatives that support viral suppression.
• Work collaboratively with DOH clinics, local HIV Clinics and hospitals to coordinate access to Test & Treat, nPEP and PrEP services to discordant couples and other miscellaneous related duties as assigned.

Activities and Documentation:

• Attends conferences/educational programs and participates in local and regional patient care and prevention committees.
• Submits, statistical, and program reports. Maintains current knowledge base of HIV infection by attending/participating in designed conference calls, seminars and other educational programs.
• Provides referrals to providers as needed, i.e. HOPWA, counseling, home health, substance abuse programs, social and psychosocial services, physicians and specialty care, etc.
• Keeps accurate records and makes them available for periodic reviews. Prepares records, submits documents and reports as required. Ensures information about each linkage/re-engagement is accurately documented in program related database such as STARS, CAREWARE and the Linkage module.

Teamwork:

• Collaborates and coordinates with HIV testing, ARTAS Coordinators, and Disease Intervention Specialist (DIS) staff at County Health Departments (CHD), public and private medical care providers, HIV case managers, community-based organizations (CBO), State and County correctional staff, community health center, and other HIV testing sites to promote linkage to care and re-engagement.
• Liaises with all DOH in the area, CBOs, Hospitals, and all other external providers with the end goal to support immediate Linkage to care services and ongoing education through all available means.

Miscellaneous Activities:

• Attends and participates in general staff meetings and staff development, such as team/staff meetings and in-service/ continuing education.
• Performs related duties as necessary including public health services during a disaster.
• Maintains timely submission of EARs and timesheets.

Performs other duties as assigned.

Knowledge, skills and abilities, including utilization of equipment, required for the position:

• Knowledge of principles, practices & procedures
• Knowledge of HIV/AIDS confidentiality
• Knowledge of HIV/AIDS and basic epidemiology
• Knowledge of methods of compiling, organizing and analyzing data for the purpose of linking patients and evaluating
• Skill in operating a personal computer and software applications
• Skill in observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts
• Skill in listening to what other people are saying and asking questions as appropriate
• Ability to adjust actions in relation to others’ actions
• Ability to identify things that must be changed to achieve a goal
• Ability to plan, organize & coordinate work assignments and communicate effectively verbally and in writing
• Ability to establish & maintain effective working relationship with others
• Ability to understand, interpret & apply applicable rules, regulations, policies & procedures
• Ability to prioritize individual workload
• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time
• Ability to lift and carry up to 50 pounds as needed
• Ability to frequently use telephone, computer, copier and small

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): NA

Other job-related requirements for this position:

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency.  Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• Incumbent must possess a valid Florida Driver License and have a motor vehicle to carry out these duties.
• Must be willing to undergo FIT testing
• Selected immunizations or titers and/or periodic screening for tuberculosis may be recommended for this position.
• This position is authorized to transport confidential information outside of established DOH-Lee facilities and must comply with parameters defined in DOHP 50-10.
• This position is classified as sensitive. This individual will perform tasks defined as sensitive and handles confidential information. Background screening is a condition of employment.
• This position will abide by all state and federal laws, rules, and DOH policies and procedures.

Working hours: (A) Daily from 8:00 am to 5:00 pm (B) Total hours in workweek 40 + 40 (C) Explain any variation in work (split shift, rotation, etc.) Note: May be required to work additional hours as needed.     

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Fort Myers

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.