OPS SENIOR CLERK - 64853175

Requisition No: 883581 

Agency: Department of Health

Working Title: OPS SENIOR CLERK - 64853175

 Pay Plan: Temp

Position Number: 64853175 

Salary:  $16.71 to $17.55 per hour 

Posting Closing Date: 09/22/2026 

Total Compensation Estimator Tool

*This is a part-time Other Personnel Service (OPS) Senior Clerk position working 25 to 29 hours per week with the Department of Health in Lee County.*

The incumbent of this position provides clerical administrative support to DOH-Lee Women, Infants and Children Program. Complies with all WIC and DOH policies, operating procedures and directives, in accordance with DHM 150-24. This position may serve clients that speak only Spanish, Creole, or other languages.  It may require performance of interpreter duties if bi-lingual, or implementation of the Department’s Limited English Proficiency Plan. This is a record specialist position which provides clinic site support for the WIC department.

ADMINISTRATIVE:

Responsible for completing the required steps for the following administrative reports for the agency:

• Missing Blood Work Report
• Anthropometrics Pending Report
• Expiring Short Certification Report
• Clients Pending Report
• Clients Eligible for Benefits, no future appointments.  

CLERICAL:

Answers incoming phone calls in a professional manner to schedule appointments in the FL-Wise System, provide information, or forward calls. Instructs participants on redemption procedures, rights and obligations, program procedures, vendor/participant concerns. Provides information to the public regarding the WIC Program, classes and/or other program events. Provides information on community assistance agencies.

BREASTFEEDING:

Protect, promote and support breastfeeding.  Refer client to appropriate site for breastfeeding information, concerns and/or breast pump loan.

ADMINISTRATION:

Meets deadline for submission of EAR’S, timesheets, mileage vouchers, and other items requested.  Attends staff meetings and in-service training programs.  Participates in on-going training activities with the local agency. 

Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Possess a valid driver’s license and have a reliable vehicle to carry out these duties.
• Ability to answer telephone calls, forward calls, take messages and schedule appointments.
• Skilled in operating a personal computer.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Fort Myers

 The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.