EMPLOYMENT SECURITY REPRESENTATIVE I - 40045026

Requisition No: 856792 

Agency: Commerce

Working Title: EMPLOYMENT SECURITY REPRESENTATIVE I - 40045026

 Pay Plan: Career Service

Position Number: 40045026 

Salary:  $40,000.00 

Posting Closing Date: 08/01/2025 

Total Compensation Estimator Tool

JOB TYPE:  Full Time / Career Service

POSITION LOCATION:  Ft. Pierce, FL  (relocation benefits are not available for this position)

EMPLOYMENT SECURITY REPRESENTATIVE I

ANTICIPATED VACANCY

Your Specific Responsibilities:

This is a responsible professional position involved in working with career seekers within a One Stop Career Center.

Provide Orientation on Workforce services and information on center programs, partners, available resources, and services.

Provides assistance to career seekers who are in need of additional program services to include assistance with resume preparation, job search assistance, skills testing, etc.

Screen and refer career seekers to job openings, provide information on training opportunities, labor market information, career information and other related services.  Provide information and engage clients in order to determine appropriate needs, partner programs and other agencies for supportive services available in the local workforce area.  Make referrals to these services as necessary.

Manage the Career Center’s Pending Referrals List and ensure results are recorded within 48 hours.

Refer clients to appropriate programs and/or services, administration of basic skills and other skills tests in order to qualify clients for referral to job orders, etc.

Perform other related duties as required in a “seamless” service delivery area including branch office, itinerant location or out stationed sites.

Source candidate and conducts follow-up on job orders.       

Required Knowledge, Skills, and Abilities:

• Knowledge of the principles and techniques of effective customer service.
• Knowledge of the basic principles of case management.
• Working knowledge/proficient in using Microsoft applications.
• Ability to promote and market Career Center services.
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• Ability to work effectively as part of a team.
• Ability to utilize problem-solving techniques.
• Ability to provide excellent customer service.
• Ability to conduct effective interviews.
• Ability to listen effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to work independently by planning, organizing and coordinating work assignment.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Other job-related requirements for this position: 

• Must become certified as a Workforce Development Professional (Tier 1) within one (1) year of appointment 
• Required to travel within the LWDA and must furnish own transportation.

Generally, travel requirements of less than 25%. Travel to multiple worksites and occasional out-of-town travel to attend standard trainings that may be local, in state or out of state. Must have reliable transportation, a valid driver’s license, auto insurance and be insurable under the CSRC policy.

Working hours: (A) Daily from 8:00am to 5:00pm   (B) Total hours in work week: 40     (C) Explain any variation in work (split, shift, rotation, etc.) Hours and schedules may vary with supervisor’s approval.

Pay:  Minimum Starting salary:  $40,000.00 

Our Organization and Mission: 

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:        

You will provide direct workforce services to career seekers through placement services, and referral to supportive services based upon needs determined.

The Difference You Will Make:

FloridaCommerce is a fast-paced working environment in which critical thinking and prioritizing are a must.

CareerSource Research Coast is chartered by the State of Florida to create and manage a workforce development service delivery system responsive to the needs of businesses and career seekers.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

*  State Group Insurance coverage options+
 (health, life, dental, vision, and other supplemental option)

*  Retirement plan options, including employer contributions (www.myfrs.com)

*  Nine paid holidays and a Personal Holiday each year

*  Annual and Sick Leave Benefits

*  Student Loan Forgiveness Program (Eligibility required)

*  Flexible Spending Accounts

*  Tuition Fee Waivers (Accepted by major Florida colleges/universities)

*  Ongoing comprehensive training provided

*  Career Growth      

*  Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

• We care about the success of our employees.
• We are always improving our technology, our tools, our customer’s experiences, and ourselves.
• A rewarding experience for reliable, compassionate, and professional employees.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.