FAMILY SUPPORT WORKER - 60056242

Requisition No: 882745 

Agency: Children and Families

Working Title: FAMILY SUPPORT WORKER - 60056242

 Pay Plan: Career Service

Position Number: 60056242 

Salary:  agency to update 

Posting Closing Date: 10/30/2026 

Total Compensation Estimator Tool

Florida Department of Children & Families – Family Safety and Community Services Program 

FAMILY SUPPORT WORKER 

If the typical 9-to-5 job is not for you, and you have a desire to help children and work with families in crisis, then consider work in Child Protective Investigations with the Florida Department of Children and Families.  We offer excellent benefits with affordable health plan options, a liberal sick leave and annual leave policy, 9 holidays and 1 personal day per year.  We also have a tuition waiver program through state colleges and universities, offer FRS Retirement and Investment options and have numerous pre and post-tax benefits plans.   

Description:  This is work assisting professionals in the field of Child Welfare to provide client services as well as support for families.  Transportation of children is the primary responsibility but incumbents will be required to assist child protection professionals and/or social workers with clerical unit functions and/or other duties necessary to resolve problems relevant to child abuse, and/or neglect. This employee functions on an independent level while performing a variety of duties, which require initiative and sound judgment as outlined below:  

  Location:  Saint Lucie County - Applicants interested in working in counties or cities other than listed will need to apply for the specific city/area of interest on the People First system as they are advertised. 

  Typical Duties and Responsibilities: 

• Coordinates necessary transportation for families.
• Maintains state vehicles clean and in good working order by performing minor preventive maintenance such as proper tire inflation and fluid levels.
• Assists investigators in maintaining caseload of families receiving social services
• Maintains liaison with community agencies and service organizations in order to determine the results of services rendered to individual clients
• Provides phone and client contact support. 
• Submits and review reports and problems with supervisor. 

• Maintains and updates client files
• Keeps records and prepares case reports   
• Participates in trainings

Preferred Qualification:  

• A high school diploma and/or its equivalent
• Valid Florida Drivers License 
• Basic understanding of vehicle/safety maintenance 
• State Travel Management System (STMS)
• My Florida Market Place (MFMP)
• Ability to speak/read/write Spanish/Creole is a plus 
• Basic Microsoft Suite Knowledge (Outlook, Excel, Word)
• Telephonic skills with multiple lines

  Example of knowledge, skills and abilities: 

• Assisting and Caring for others 
• Communicating effectively with coworkers, clients and community partners 
• Documenting/Recording information       
• Establishing and maintaining working relationships 
• Analyzing data or information 
• Coordinating travel routes  
• Managing confidential documents such as copying, faxing, scanning, emailing, uploading, archiving
• Scheduling vehicle maintenance 

  Special note: 

• Some Agency positions may require successful completion of pre-interview assessment or work sample prior to interview.  
• Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered in the selection process as determined by Agency need at time of interview. 

  It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. 

IF YOU EXPERIENCE PROBLEMS APPLYING ONLINE, PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT (877) 562-7287

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.