HUMAN SERVICES PROGRAM ANALYST - 64084217

Requisition No: 848924 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM ANALYST - 64084217

 Pay Plan: Career Service

Position Number: 64084217 

Salary:  37,312.08 Annually 

Posting Closing Date: 03/30/2025 

Total Compensation Estimator Tool

Job posting category (Open Competitive)

Your Specific Responsibilities:

This position is a paraprofessional position working in the field of public health.  The main goals are to locate high risk pregnant women and link them with needed prenatal, prevention and social services. This position is responsible for providing active & passive outreach, screenings for HIV, pregnancy and STD’s, educational sessions, and linkage & referrals for services for high-risk pregnant women & women of childbearing age.  This position is an independent field position where client contact is made at community venues, homes, and other locations away from direct supervision.  Employee is expected to drive to these locations to conduct the duties outlined here. Use of personal vehicle may be required. Fluency in a second language (Spanish) is required. Supervision is provided by the Community Health Nursing Supervisor.

Performs the following duties as per the Interagency Agreement for TOPWA:

1.  Identify specific venues where clients may be found.  These include, but are not limited to: bars/clubs, laundromats, business establishments, low-income housing complexes, social organizations, street locations, homeless/domestic violence shelters, food banks, jails, substance abuse treatment centers, and mental health facilities.

2.  Collaborate with existing outreach programs in identified areas and establish reciprocal referral relationships with other outreach workers.  These include, but are not limited to: Community Based Organizations, Disease Control Programs (Sexually Transmitted Disease (STD) Program, HIV Program, Tuberculosis (TB) Program, Epidemiology Program), Healthy Start, DOH-St Lucie Clinic, DOH-St Lucie Teen Zone.

3.Collaborate with, at a minimum:

a. The local high-risk obstetrical provider to identify pregnant women who do not maintain adequate prenatal care.  A referral to the TOPWA program may be provided when a pregnant woman misses scheduled medical appointments, is non-compliant with treatment plan, has transportation or appointment scheduling issues, or needs assistance additional assistance with other health or social services.                                                                                                                                    . b. The local Women, Infants, and Children’s (WIC) clinic to identify pregnant women in need of prenatal care.            c.At least one substance abuse provider that will accept pregnant women on a priority basis when they are actively using drugs or alcohol.

d. The local county jail staff or other agencies working in the jail to provide linkage services to incarcerated pregnant women and when they are released.

e. At least one substance abuse provider, if available in the service area, that will accept pregnant women on a priority basis when they are actively using drugs or alcohol.                                                                                                                          

f. The Perinatal Network of service providers, if available in the service area covered under this contract.                

g. A pediatric infectious disease specialist to provide medical care and treatment children diagnosed with HIV.     

h. HIV service provider that will accept pregnant women diagnosed with HIV on a priority basis to be linked to care or to provide PrEP to pregnant women who are HIV negative.

i.The local Mama Bear Coalition

4.Establish relationships with community gatekeepers, including community leaders, religious leaders and others who are connected to potential clients. Establish an MOA to finalize each of these relationships.

5. Conduct outreach sessions to identify eligible women.  Eligible women should be offered the opportunity to enroll in the program. Conduct 15 outreach sessions per month at minimum and enroll a minimum of 11 clients per month. Document all outreaches on the Monthly Outreach Log.  Women who are eligible to receive TOPWA services include:

a. Substance abusing pregnant women who are not receiving proper prenatal care

b.HIV-infected pregnant women who are not receiving proper prenatal care.

c.Pregnant women at risk for HIV

6.Screen all clients and identify referral needs for essential support services each month. Ensure direct linkages to medical care is provided on an as needed. Provide referrals for non-eligible women and provide direct linkages with services for enrolled clients as indicated by the enrollment form.  A follow-up form should only be completed on enrolled clients.

7.Offer HIV and pregnancy testing to all women encountered whose HIV and pregnancy status are unknown either directly or through a direct referral to an HIV testing location. Rapid testing should be conducted whenever possible, and arrangements must be in place to ensure confirmatory testing is performed. Conduct a minimum of 6 HIV tests and minimum of 6 pregnancy tests per month.

Conduct rapid syphilis testing on all pregnant females who consent.

8.Provide information on perinatal transmission and the benefits of early treatment to HIV-infected women and to medical providers.

Provide direct linkages to medical care for any TOPWA client in need of services, including the Hug Me Program.

9.Provide information on the benefits of proper prenatal care, and the dangers of substance abuse during pregnancy.

1.Confirm linkage of all referrals made for enrolled clients, including efforts to assist every client in obtaining family planning services if they choose to delay the birth of a subsequent child.

2.Works closely with the Hug Me Nurse to ensure confirmation of each HIV-exposed infant has diagnostic testing required to confirm their HIV status by four - six months of age for surveillance purposes and to provide supportive services prenatally. Work in the Mama Bear program will include Area 15. Co-Facilitates the monthly Mama Bear meetings with the Hug Me Nurse and actively provides updates on Mama Bears during

3. Conduct monthly calls to local substance abuse programs in an effort to recruit clients that attend substance abuse programs.

4. Educate women on tubal ligation and long-acting reversable contraceptives

5. Conduct community events/baby showers annually to recruit, enroll and support clients

6. Fill out all forms and reports in CTLS accurately and completely in accordance with the TOPWA Forms Instruction Guide and submit them to the DOH central office Perinatal Coordinator by the 10th day of the following month.

7. Submit a calendar of proposed outreach activities for the following month to Supervisor and Perinatal Coordinator by the 10th day of each month, to be attached to the monthly CTLS report.

8. Conducts a 31-day client satisfaction survey during August of each year.  The survey instrument will be provided by the Department and will be offered to 100% of clients enrolled in August.

9. Attend all scheduled TOPWA provider meetings and quarterly conference calls organized by the State HIV Prevention Program.

Review the Mama Bear and Baby Bear spreadsheets.

Maintains all documentation when providing linkage (including but not limited to: CTLS and HMS)

Tests partners of Mama Bears and provides Linkage to Care to any partners that are HIV positive.

Collaborates with local ERs on women not enrolled in prenatal care and prenatal supportive services.

Will be assigned to Teen Zone Clinic every 3-4 scheduled clinic data for outreach and enrollment purposes, under the direction of the immediate supervisor and Teen Zone Clinic Coordinator. Complete annual family planning trainings.

Consistently and accurately maintains services and documentation daily in CTLS and HMS.  Scans all documents related to testing and counseling, enrollment, and case notes into HMS within 2 business days. Enters EARS daily and certifies them within 7 days from the date of service. Enters CSR’s daily.

Attend other meetings deemed necessary by supervisor.

Other duties as assigned, including, but not limited to disaster preparedness & response activities. May include translation services for other staff members.

Performs related work as required.

Required Knowledge, Skills, and Abilities:

               Knowledge of local prenatal system                     Knowledge of Mama Bear project

               Knowledge of community resources                     HIV testing/STD testing certifications

               Use of personal vehicle required                          Urine pregnancy testing.

               Bilingual Spanish & English (spoken & written)   Community Outreach

             Knowledge of MS Office Suite

               Knowledge of family planning, STD/HIV infections, testing & treatment

               Skills in interviewing techniques

               Ability to plan, coordinate and organize work assignments

               Ability to actively listen to others

               Ability to communicate effectively

               Ability to establish and maintain effective working relationships

               500/501 Training

               Orasure training

               Aptima training

               Rapid testing training

               Cultural competency

Qualifications:

Minimum:

• Willing to work at a special needs shelter and the event of an emergency
• At least one year experience doing field outreach
• At least one year demonstrating the ability to plan & coordinate one’s own work assignments
• At least 2-3 years’ experience demonstrating proficiency in Microsoft Office & email
• At least one year experience demonstrating knowledge of local community resources
• Fluent in English & Spanish

Preferred:

• At least one year of maternal child health experience
• At least one year of previous experience working for the department of Health 
• At least one year of community partnership building
• Already trained in HIV 500/501, Rapid Syphilis, Aptima and pregnancy testing
• At least one year experience doing HIV testing, rapid syphilis testing, Aptima testing and pregnancy testing
• At least one year of case management experience (or equivalent)
• Associates degree

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Fort Pierce

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.