OPS ADMINISTRATIVE ASSISTANT I - 64858327 1 1 1 1 1 1 1

Requisition No: 840681 

Agency: Department of Health

Working Title: OPS ADMINISTRATIVE ASSISTANT I - 64858327 1 1 1 1 1 1 1

Position Number: 64858327 

Salary:  $16.80 Hourly 

Posting Closing Date: 11/17/2024 

Please Note this is an OPS Full-Time Position

Your Specific Responsibilities:

This Administrative Assistant I position is responsible for providing clerical support for the Area 15 HIV/AIDS program, contracted providers, and clients.  The employee will work directly with the Ryan White Program and will be a liaison with other HIV/AIDS and public health programs.  The position is under the direct supervisor of the Public Health Services Manager (Area 15 HIV/AIDS Program Coordinator).  The incumbent will maintain professional working relationships with departments, agencies, and community members. 

Examples of work:

• Work in reception area, greet customers and direct them to the proper program.
• Answer telephone and direct calls.
• Perform general clerical support services and process a variety of routine correspondence.
• Receive, save, and appropriately route incoming electronic faxed documents.
• Assist in scheduling and organizing meetings, workshops, and classes as needed.
• Attend Area 15 and designated health department staff meetings, take notes/minutes, type notes/minutes for distribution.
• Data entry into various electronic health record systems for client services provided by HIV/STD departments and subcontracted agencies.
• Perform client eligibility and insurance verification utilizing FMMIS and AVAILITY.
• Provide basic counseling and education on various HIV/STD/viral hepatitis topics.
• Inventory and organization of office supplies.
• Process invoices, generate purchase orders, complete My Florida Marketplace training and process orders for HIV/AIDS programs.
• Pick up or receive laboratory specimens from contracted providers or community-based organizations for processing.
• Perform special assignments, research, and report preparation.
• Organize condom pickup/distribution.
• Complete timesheet and associated reporting.
• Complete job related and agency mandatory trainings.
• Other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of office procedures and practices.
• Knowledge of the principles and techniques of effective communication.
• Skills in the use of Microsoft Office to include Word, Excel, PowerPoint, Outlook.
• Ability to effectively communicate verbally and in writing.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to deal with the public in a tactful and courteous manner.
• Ability to perform basic arithmetical calculations.
• Ability to work independently.
• Ability to utilize problem-solving techniques.
• Ability to plan, organize and coordinate work assignments.
• Ability to establish and maintain effective working relationships with others.

Qualifications:

Minimum:

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• Two Years clerical experience
• Two years customer service experience
•  Travel may be required within area 15

Preferred:

• Associate or higher degree in health science or related field
• Bilingual or multilingual in Spanish and/or Haitian Creole

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Fort Pierce

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

 Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.