STAFF ASSISTANT - 64030111

Requisition No: 858773 

Agency: Department of Health

Working Title: STAFF ASSISTANT - 64030111

 Pay Plan: Career Service

Position Number: 64030111 

Salary:  1,498.49 Bi-Weekly 

Posting Closing Date: 08/22/2025 

Total Compensation Estimator Tool

Job posting category (Open Competitive)

Your Specific Responsibilities:

This is a responsible position performing a variety of technical, clerical, and administrative duties for an Environmental Health Division. The position includes working with and assisting the public, staff, management, and other public and private agencies involved with multiple environmental health programs.   Working on the computer knowledge of database, spreadsheet and word processing programs is vital with expertise in creating, editing, and writing reports. Highly intelligent with the skill to make independent decisions and clearly communicate complex, technical or specialized subject matter. Exhibit a friendly demeanor with the aptitude of assisting customers with courtesy, tact, and poise. The position works under the direction of the Environmental Manager and works closely with the Environmental Specialist III and Administrative Assistant.

Performs specialized office and clerical work associated with environmental health activities on a daily basis:

• Providing detailed information to customers by phone, fax, email and face-to-face for environmental health activities
• Researching and responding to customer inquires
• Determining whether an inquiry should be referred to a specific environmental health professional, another division, or agency
• Taking messages for environmental health professionals
• Scheduling inspection requests and providing inspection statuses
• Receiving (by mail and face to face) permit applications, reviewing for completeness and processing permit applications for all programs
• Ensuring accuracy of legal descriptions and property ownership for construction permitting process and complaints
• Entering information and fees into appropriate databases or spreadsheets including but not limited to EHD, e-Bridge Solutions and Sunshine State One
• Documenting telephone calls, citizen complaints, animal bites, and foodborne/waterborne illnesses
• Monitoring and noticing of past due accounts
• Preparing outgoing mail such as invoices and correspondence
• Calculating, collecting, and processing fees or fines
• Operating a Cash Drawer in a designated secure area with authorized access by key or prox reader
• Reconciling Cash Drawer by 5:00 pm each day unless it is a designated general staff meeting day 
• Dispensing water collection bottles and information/receiving water samples from customers/entering chain of custody
• Opening and closing of office each day

Organizes and maintains a comprehensive and logical filing system for all program files, construction permits, correspondence, confidential documents, reports, and other materials.

• Conducting record and information maintenance on hard copies and electrically stored data including creating new files
• Support paperless initiative.
• Following rules, regulations, policies, and procedures for data maintenance
• Filing of construction permits and updating of electronic records daily
• Filing of other program paperwork and updating of electronic records, twice a week minimum 
• Entering Daily Activity Reports into HMS

Other responsibilities may include the following support functions:

• Providing clerical support to other sections of the health department when needed. 
• Attending meetings

Required Knowledge, Skills, and Abilities:

• Ability to read, understand and apply applicable rules, policies and procedures, and relay information to clients. Provide detailed information to customers by phone, fax, email and face-to-face. Research and respond to customer inquiries. Take messages for staff. Receive and process permit applications.
• Experience operating and reconciling a cash drawer, processing credit/debit payments, Opening and closing of front office each day.
• Ability to dialogue with public, clients and government agencies to assure program implementation and communication.
• Knowledge of office procedures. Ability to coordinate and perform assigned work responsibilities. Follow rules policies and procedures. Provide timely accurate responses to clients and staff. Present a professional, accommodating demeanor. Ability to use correct spelling, punctuation, and grammar.
• Skills in typing. Ability to organize and maintain filing systems, enter information and fees into multiple databases, scan documents, address customer concerns in person, on the phone and by email. Prepare outgoing mail, correspondence, educational material. Present information to staff, clients, and community partners, provide feedback to staff and supervisor.
• Ability to communicate with clients, supervisors, or peers, provide information to clients, supervisors, and co-workers by telephone, in written form, e-mail, or in person. Communicate information to the public, organizations, or internal audiences.
• Knowledge of personal computers and software. Skills using machines, tools, or equipment effectively to analyze and communicate information in the appropriate format. (Task – Uses personal computer, copier, scanner, fax, printer, cash register, and credit card machine)

Qualifications:

Minimum:

• Florida Department of Health is required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. 
• Possess an associate’s degree from an accredited college or university and one year of administrative or clerical experience, or 3 years of administrative or clerical experience
• Experience using Microsoft Word, Excel, PowerPoint and Outlook
• Have customer service experience

Preferred:

• Knowledge of St. Lucie County geographic area

Florida Department of Health Mission, Vision, and Values: 

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Fort Pierce

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.