ELIGIBILTY SPECIALIST - 67012669

Requisition No: 836877 

Agency: Agency for Persons with Disabilities

Working Title: ELIGIBILTY SPECIALIST - 67012669

 Pay Plan: Career Service

Position Number: 67012669 

Salary:  AGENCY UPDATE 

Posting Closing Date: 09/19/2024 

Total Compensation Estimator Tool

AGENCY FOR PERSONS WITH DISABILITIES

 POSITION: Human Service Program Specialist - Career Service

WORKING TITLE:  Eligibility Specialist

POSITION NUMBER:  67012669

OPEN COMPETITIVE OPPORTUNITY

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.
• Paid Maternity and Parental Leave.

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics. 

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

SALARY RANGE

$37,26407 - $42,000.00 Annually            $1,433.23 - $1,615.38 Bi-weekly

Position Summary

This is a professional position of Human Services Program Specialist that works in the Community Affairs and Pre-enrollment Work Stream in the Southeast Region, APD. This position works directly with the Pre-enrollment intake unit assisting individuals applying for services through the Agency for Persons with Disabilities.

The Work You Will Do 

• Arranges for the purchase of the appropriate psychological evaluation and adaptive testing for applicants if collateral information does not clearly determine eligibility. Serves as a back-up witness for the Agency in due process hearings regarding case closure appeals or eligibility for services and in other court hearings that pertain to questions regarding application process, policy required time frames and/or eligibility. Collaborates with team members and attending hearings as assigned. Requires knowledge of standard and specialized testing to determine eligibility. Responsible for organizing the intake and eligibility documentation received.

• Reviews evaluations submitted for eligibility within required timeline, ensuring that they have been completed by the required professionals per the 65G-Florida Administrative Code. Ensures documentation referred for review within the unit is the required information for eligibility review/determination.

• Working directly with applicants applying for services by assisting with the application of service, explaining the rule/regulations followed in regard to what type of supporting documentation is required and applicable for a particular diagnosis, to support eligibility. Scans and labels evaluations and assessments to iConnect.
• Ensures applicants understand the age limitations for the support of a developmental disability. Works closely with applicants to be sure there is an understanding of what type of testing, evaluations or medical information is necessary to determine eligibility. Sends letters acknowledging receipt of application, request of additional information and application closure letters if supporting documentation is not received.
• 
  Works closely with community advocates, school system, primary care physicians, health agencies and others to obtain supporting documentation to support eligibility as well as educating this community in regard to the services and requirements to obtain services through the Agency for Persons with Disabilities.

• Prepares and sends written notice of any agency action in accordance with the policy on Due Process Notification. Written notice must be sent via postal services and can also be followed up with a notification emailed.

• Offers community resources and information and other duties as needed.

Minimum Qualifications

• High School Diploma or its equivalent.
• One year case management experience.
• One year experience in customer service.
• One year experience in reviewing psychological evaluations, individual evaluation plans, therapy reports, medical records, and school evaluations.
• Two-year experience using Microsoft Outlook, Word, and Excel.

Knowledge, Skills, And Abilities

Knowledge of:

• Knowledge of or ability to learn the Agency for Persons with Disabilities eligibility criteria.
• Standard and specialized testing and which tests are accepted for eligibility purposes.
• Psychological evaluations, Individual Evaluation Plans (IEP), Therapy reports, medical records and school evaluations.
• Knowledge of case management.

Ability to:

• Follow a procedure that requires posting and tracking to specific locations.

Demonstrate Skills in:

• Proficient use of the computer is required, including Outlook, Excel, Access, SharePoint, and other software programs.
• Skill in providing customer service.

Additional Information

Profile Completion

To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year. 

Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

Retiree Notice

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.

Direct Deposit Program

As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program.  Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

Background Screening Requirement

It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-verify), which electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

All applicants should complete the online application process. If you need assistance applying for this position, please call the People First service center at 1-877-562-7287. 

Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.