FINANCIAL MANAGER I - 73005521

Requisition No: 861302 

Agency: Department of Revenue

Working Title: FINANCIAL MANAGER I - 73005521

 Pay Plan: SES

Position Number: 73005521 

Salary:  $57,816.96 - $67,979.52 / annually 

Posting Closing Date: 09/29/2025 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Case Processing Manager II (Financial Manager I)

Fort Lauderdale

This is an Internal Agency Advertisement.

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This position directly manages a team of 36, 3 supervisory and 33 operational team members and is an excellent fit for critical thinkers. If you enjoy working with teams, data and problem solving, this may be the position for you. Your duties would include:

• Working with the Service Center Manager to develop, implement and monitor operational plans.
• Communicating the strategic planning process to team members so that all levels understand the benefits derived from focused strategic initiatives to achieve the top performance for the customers served.
• Providing the Service Center Manager with recommendations for aligning resources.
• Determining resource needs and shift available resources to ensure the highest level of productivity.
• Analyzing existing and new business requirements to determine gaps and provide solutions.
• Providing leadership and direction to service site team members, leading team-based processes in a large site.
• Functioning as administrator, coach, and advisor to team members.
• Providing on-the-job training to team members.
• Providing input for the Other Personnel Services budget.
• Meeting with other managers and the management team to discuss program goals and strategies.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue.
• 2 years of experience working in a Child Support Program.
• 2 years of supervisory experience over operational positions.
• 2 years of experience in providing Customer Service.
• 2 years of experience communicating through a variety of methods to a diverse internal and external audience (i.e. repot writing, public speaking, correspondence, conflict resolution, email, meetings, memos etc.).
• 2 years of experience providing leadership and direction to a work unit or team including, but not limited to performance review, prioritizing and ensuring work was produced timely and accurately, counseling, conflict resolution, professional development, motivating, mentoring and directing.

SPECIAL NOTES:

• Internal Agency Promotional Opportunity.
• Standard workday of 8am – 5pm, Monday through Friday.
• This position may require you to work outside your regular work schedule, should there be a business need to do so.
• This role is eligible for part-time telework after you complete required training and reach an acceptable level of proficiency.
• This position may require periodic travel. 
• Responses to qualifying questions should be verifiable by skills and/or experiences stated on application and/or resume.  All experience, including examples of implementation, must be documented in detail on the candidate profile/resume. 
• Applicant must ensure all employment including military service, self-employment, job-related volunteer work, internships, part-time employment, etc. is listed in detail and chronological order. 
• Each field (name of employer, address, city, and state, dates of employment, supervisor’s name, phone numbers, etc.) must be completed.
• Gaps of employment of 6 months or more must be addressed on the application.
• Applicants who do not provide all necessary information, may not meet the requirements for this position.

SALARY: $57,816.96 - $67,979.52

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Naomi Johnston, (954) 809-6100, Naomi.johnston@floridarevenue.com

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.