OPERATIONS REVIEW SPECIALIST - 60055691

Requisition No: 852673 

Agency: Children and Families

Working Title: OPERATIONS REVIEW SPECIALIST - 60055691

 Pay Plan: Career Service

Position Number: 60055691 

Salary:  To Be Determined Based on Experience. 

Posting Closing Date: 07/09/2025 

Total Compensation Estimator Tool

Internal Agency Opportunity. 

Department of Children and Families (DCF) 

Operations Review Specialist - 60055691

ESS Quality Management Statewide Team

Class title: Operations Review Specialist (ORS)

This is a full-time Career Service position.  

Regular business hours are 8:00 am - 5:00 pm EST, Monday to Friday.  

Location: Open statewide. The position location will be based on selected candidate.  

THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE.   

Salary: To be determined.   

Travel required. 

All applicants must provide a resume and cover letter. If you do not submit a resume AND a cover letter you will not be initially considered. Your resume and cover letter should reflect your writing skills and your ability to effectively communicate. 

Minimum qualifications:  

• Must be a current FL Economic Self Sufficiency (ESS) DCF employee.  
• Seven (7) years of experience in the ESS Program, supporting statewide operations with knowledge of ESS policy and operations related to government assistance programs such as Temporary Assistance for Needy Families, Supplemental Nutritional Assistance Program, and Medicaid, and familiarity with planning and operating the Disaster Supplemental Nutrition Assistance Program during emergencies.
• Ability to travel regularly, including overnight travel.

Preference may be given to candidates that meet the following criteria:  

• A bachelor’s degree from an accredited college or university. 
• Two years’ experience collecting and analyzing data to create documents that record established processes.
• Two years’ experience leading, planning, and monitoring effective implementation strategies for large ESS projects such as regional or statewide Corrective Action Plans.
• Two years’ experience using high level skills to organize and communicate verbally and in writing.

What you will do: 

This is a statewide position tasked with assisting with special projects, implementation activities, and case reviews for the statewide ESS Program operational teams. The incumbent for this position will have extensive ESS knowledge, specifically in determining eligibility in Temporary Assistance for Needy Families, Supplemental Nutrition Assistance Program and Medicaid along with procedural knowledge of how the program is designed to operate.  This position will serve at the direction of the Director of Statewide Operations and support the ESS regional operations teams. This position will require travel throughout the state to meet with regional contacts and to attend meetings with Headquarters ESS Program management in Tallahassee.   

DCF Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. 

Benefits of Working for the State of Florida: 

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit www.mybenefits.myflorida.com. 

Candidate Profile (application) must be completed in its entirety. 

• Include supervisor names and phone numbers for all periods of employment. 
• Account for and explain any gaps in employment so that the hiring process is not delayed. 
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  
• It is unacceptable to use the statement “See Resume” in place of entering work history. 
• This position is designated as an essential position.  Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days. 

DCF Employment Requirements: 

1. We hire only U.S. citizens and lawfully authorized alien workers. 

2. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. 

3. The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. 

4. SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov. 

5. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. 

6. BENEFIT RECOVERY SCREENING: Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former public assistance case information before completing the hiring process.​​​ 

If you experience problems applying online, please call the People First Service Center at (877) 562-7287. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.