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Date:  Feb 2, 2023


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 780982 

Agency: Business and Professional Regulations

Working Title: PARALEGAL SPECIALIST - 79011329

Position Number: 79011329 

Salary:  $32,468.80 - $33,442.86 Annually CAD Included 

Posting Closing Date: 02/04/2023 

  Division of Florida Condominiums, Timeshares and Mobile Homes Bureau of Compliance Ombudsman

Paralegal Specialist

Position Number: 79011329

Working Title: Customer Service Representative

Hiring Salary: $32,468.80 - $33,442.86 Annually CAD Included


Benefits of Working for the State of Florida:


Working for the State of Florida is more than a paycheck. The state’s total compensation package for our SES and Career Service employees features a highly competitive set of benefits including:


  • Annual and sick leave
  • Holiday leave – Nine days per year
  • Personal holiday – One day per year
  • State group insurance – Health, dental, vision, life, and supplemental coverage options
  • Retirement plan options–including employer contributions (for specifics, visit
  • Flexible spending accounts
  • Tuition waivers
  • Mentorship/Volunteer opportunities – one hour a week per month
  • And more!
  • For specific details, visit


Our Division:

The mission of the Division of Florida Condominiums, Timeshares and Mobile Homes is to provide consumer protection for Florida residents living in the communities we regulate through education, complaint resolution, mediation and arbitration, and developer disclosure. The Division has the power and duty to enforce and ensure compliance with the provisions of statutes we regulate. The Division is comprised of two (2) bureaus, Compliance and Standards and Registration. 


Position Summary

This position is located in our Fort Lauderdale office of the Condominium Ombudsman. The Paralegal Specialist clarifies Florida Statutes and works directly with constituents to facilitate resolutions. The Paralegal Specialist is responsible for validating petitions for an election monitor and serves as a liaison between the unit owners, condominium association, and election monitor.


Minimum Requirements:

  • High School Diploma or the equivalent; and
  • 1 year Administrative Office experience; or Associates Degree from an accredited college or university.


  • Fluent in both English and Spanish

Simplified Overview: 

  • Monitor and review procedures and disputes concerning condominium elections and meetings.
  • Receive, investigate, respond to, resolve and maintain data on all inquiries, complaints and disputes between the division, unit owners, boards of directors, board members, community association managers and other affected parties.
  • Identify and make recommendations to the Ombudsman for changes in division rules and procedures for the filing, investigation, and resolution of complaints filed by unit owners, associations and managers.
  • Maintain case files and data on all inquiries, complaints and disputes received and processed.
  • Assist in the preparation and distribution of educational and reference materials and resources. 
  • Draft correspondence as directed by the Ombudsman or Attorney.  Other related duties as assigned.

 Knowledge, Skills & Abilities: 

  • Knowledge and understanding of the condominium concept form of ownership.
  • Ability to act as a neutral third party in disputes.
  • Ability to communicate effectively, both orally and in writing. 
  • Ability to gather, document, record and analyze data.
  • Ability to make decisions and solve problems based upon evaluation and reasoning with the data and information accumulated.

 ***Applicants must complete all fields in the Candidate Profile. Work history with month and year, hours worked and formal education are required to qualify for this position.

Responses to Qualifying Questions must be verifiable in the Candidate Profile.  Resumes and other documentation can be attached to provide additional information***

 Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

NOTE: This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287. 

The Florida Department of Business & Professional Regulation is committed

to increasing recruitment and hiring of individuals with disabilities and

improving employment outcomes.


Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website:

 If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices
veterans and their family members have given to our country and supports
the hiring of returning service members and military spouses. 

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is

We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami