PASSENGER OPERATIONS SPECIALIST III - 55008200

Requisition No: 853163 

Agency: Department of Transportation

Working Title: PASSENGER OPERATIONS SPECIALIST III - 55008200

 Pay Plan: Career Service

Position Number: 55008200 

Salary:  $54,709.83 - $70,800.96 

Posting Closing Date: 06/03/2025 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

429 / MODAL DEVELOPMENT

OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON:  Natasha Williams

CONTACT PHONE NUMBER: (954) 777-4649

CONTACT EMAIL ADDRESS: Natasha.Williams@dot.state.fl.us

HIRING SALARY RANGE: $2,104.22 - $2,723.11 /biweekly range / $54,709.83 - $70,800.96 /annual range

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Passenger Operations Specialist III - District Four / Transportation Development / Modal Development / Plans and Programs

This position will oversee the  execution of the Enhanced Mobility of Seniors and Individuals with Disabilities Programs to private non-profit and public agencies for specialized transportation services via coordination with other agencies. 

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

District Four – Transportation Development

3400 West Commercial Blvd

Fort Lauderdale, FL 33309

Annual Salary Range:

$54,709.83  - $70,800.96 

A Competitive Area Differential (CAD) additive in the amount of $1,976.00 will be added to the annual salary.

 Your Specific Responsibilities:

Oversees the execution of the Section 5310 Enhanced Mobility of Seniors and Individuals with Disabilities Programs to private non-profit and public agencies for specialized transportation services. Coordinates with Metropolitan Planning Organizations (MPOs) and specialized transportation providers in the successful development of transit services. Responsibilities include disseminating program information to specialized transportation agencies, convening and facilitating the regional grant review committee, selecting projects and preparing program of projects for Central Office. Implements projects by conducting vehicle purchasing workshops in coordination with Central Office and the Center for Urban Transportation Research, monitoring of projects, updating program of projects, providing for the annual vehicle inspections to ensure compliance with state preventive maintenance and safety policies, assisting local agencies on the release of vehicle titles that have reached the end of their useful life (coordinating this effort with Central Office) and performing other program administrative and compliance efforts associated with this Federal program. Prepares Program of Projects for Central Office, reviewing Program of Projects with Modal Development's management for approval, coordinating with Work Program Office to include projects in the Department's five-year work program and MPO liaisons to include funded projects in the appropriate MPO Transportation Improvement Programs (TIPs). Managing compliance oversight on all specialized transportation agencies consistent with federal regulations, guidance circulars, state procedures, state guidebooks, and state management plans.

Represents the Department on County Local Coordinating Boards (LCBs) by being well informed of program requirements, issues and opportunities and implementing the Florida Department Transportation (FDOT) procedure as a representative on the LCBs, coordinating FDOT resources with the needs of the LCBs and communicating with management and other Department staff on issues and developments from LCB meetings. Assists the Office of Modal Development (OMD) staff with reviews and provision of technical assistance relating to the Transportation Development (TD) Program involving local government comprehensive plans and MPOs products and processes. Provides technical assistance to community transportation coordinators and specialized transportation agencies directly or through consultants.

Utilizes Transit Comprehensive Improvement Program (TransClP), a Web-based grant system, for collecting grant applications, reviewing, selecting, and administering grant projects. Generates reports for OMD management and Central Office. Assists with representing OMD on statewide user group and making improvements to TransClP.

 The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

 Knowledge of:

·         Grant programs and transportation plans.

·         Numbers, their operations, and interrelationships including the following: arithmetic, algebra, geometry, calculus, statistics and their applications.

Ability to:

·         Work in teams and partnerships to achieve objectives.

·         Prepare and administer grant contracts and consultant work orders.

·         Use logic and analysis to identify strengths and weaknesses of different approaches and evaluating efforts.

·         Communicate complex technical information.

·         Plan, organize, and coordinate work assignments.

·         Interpret and apply transportation regulations.

 Minimum Qualifications:

·          Four (4) years of experience in the filed of transportation, planning, public administration, engineering, or logistics. A bachelor’s degree from an accredited college or university may substitute for four (4) years of the required experience. 

 SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.  If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.