REGULATORY SPECIALIST II - 79011254

Requisition No: 848880 

Agency: Business and Professional Regulations

Working Title: REGULATORY SPECIALIST II - 79011254

 Pay Plan: Career Service

Position Number: 79011254 

Salary:  $1,428.31 - $1,543.70 Biweekly 

Posting Closing Date: 03/27/2025 

Total Compensation Estimator Tool

Division of Florida Condominiums, Timeshares and Mobile Homes

Regulatory Specialist II
Position Number: 79011254
Hiring Salary: $1,428.31 – $1,543.70 Biweekly

**Open Competitive**

Anticipated Vacancy

  Our Organization and Mission:

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

The Work You Will Do:

This position is in the Office of the Condominium Ombudsman within the Florida Division of Condominiums, Timeshares, and Mobile Homes. It is responsible for tasks related to customer service, filing, tracking data, and more.

Your Specific Responsibilities:

• Receive, review, log, route, and track incoming telephone calls and mail (including electronic mail), greet walk-ins, and maintain current data on all matters and activities. 
• Assist in the preparation and distribution of educational and reference materials and resources.
• Place telephone calls to customers as assigned. 
• File, type, photocopy, fax, report production, and maintain logs on mail meter and copy machine. 
• Maintain filing system. 
• Assist with validation and facilitation of petitions for appointment of election monitors, maintain a log, prepare notices, schedule and notify assigned monitor.  Track petition status, notices, and reports to ensure timelines are met.
• Prepare correspondence as assigned by the Ombudsman, Attorney, Senior Management Analysts, Paralegal Specialist, or Administrative Assistant I.
• Attend meetings in the field that may be outside of traditional working hours.
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities:

• Must be able to compile, copy, sort, and file records of office activities.
• Ability to use a computer to record and proofread data and other information.
• Knowledge of computer software, applications, and general business office equipment operation.
• Ability to use available technology to perform duties, including computer software, hardware, and data systems.

Minimum Requirements:

•    One (1) year of relevant experience in customer service, filing, or tracking data

The Benefits of Working for the State of Florida:

 “Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com 

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
 
NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
 
Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

 
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. 
 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.
A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.