68025182 - REGULATORY SPECIALIST II

Requisition No: 883616 

Agency: Agency for Health Care Administration

Working Title: 68025182 - REGULATORY SPECIALIST II

 Pay Plan: Career Service

Position Number: 68025182 

Salary:  $1,403.77 - $1,537.46 Biweekly 

Posting Closing Date: 09/28/2026 

Total Compensation Estimator Tool

Agency Overview:

The Agency for Health Care Administration is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of Agency Secretary Shevaun L. Harris, the Agency is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation.

Agency Objectives:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high-quality care at the lowest cost to taxpayers.

Position Overview:

This is secretarial work performing a variety of complex or technical secretarial duties in the Fort Myers Health Quality Assurance Field Office. Duties and responsibilities include, but are not limited to the following:

Personnel liaison - responsible for implementation of personnel policies and procedures as they relate to field office operations.

Assist field office staff with administrative/human resources related questions and be the liaison between field office staff and divisional human resources department.

Maintain confidentiality of employee concerns while communicating with divisional human resources and/or finance and accounting.

Prepare and submit positions advertisements, pre-screen candidates, ensure required documentation is collected, schedule interviews, greet candidate and obtain required documents for all possible new hires, conduct/grade candidate's writing sample, process required documentation to submit recommended selected candidate.

Prepare and process required hire documentation (NAF/PAR forms, order assigned building key access card, specific software access request forms, I-9 form, fingerprinting process, etc.) and submit to Divisional HR within 5 business days from hire, conduct first day orientation, schedule new hire orientation.

Prepare and submit employee separation (collection of equipment, revoking boiling access key cards, returning parking passes. etc.), submit required separation documentations (resignation letter, acceptance of resignation, PAR, and NAF).

Prepare and submit all position description changes, additional software access forms, replacement equipment requests.

Ensures all field office staff contact information is updated in personnel files and COOP records.

Survey Work - utilization of ASPEN/iQIES to prepare survey documents, which includes creation and tracking of electronic survey shells to and received from surveyors. Creating a draft of original survey data submitted, proofing initial comments, drafting various survey letters, before submitting them to the reviewer. 

After reviewing, send survey findings to facilities via fax, organizing physical and electronic documentation for entry into LaserFische and completing the Quality Assurance of surveys and documents in a timely basis.

Utilize a computer and related applications to research survey documentation in ASPEN/iQIES, run various reports to retrieve data from VERSA, and input data into VERSA, AEM, ACTS, and ACO as required assuring accuracy of the database for management purposes.

CorrFlow designee - receive assigned public records assignments (CorrFlow), ensuring facility is within our field office region and there is a signed authorized request.

Works within LaserFische software program to create corresponding CorrFlow file, retrieves requested documentation from original electronic survey file, placing copy in CorrFlow file to be reviewed prior to redaction.

Support Staff Duties - ensures all critical clerical functions are covered including by not limited to the following: reception duties for the office, receiving/screening/routing telephone coverage from 8:00 am to 5:00 pm, and processing/distributing incoming/outgoing mail.

Purchasing liaison - prepare and process My Florida Market Place purchase requisitions, reconcile purchase orders, electronically receive merchandise.

Complies with and monitors compliance (when applicable) with mandatory vendor invoice requirements under section 215.422, F.S., and Chapter 3A-24, F.A.C.

Oversees general office operations related to maintenance of telephone and office equipment.

Monitors all office equipment to ensure that supplies are readily available. Obtains bids and initiates lease or purchase agreements; coordinates all issues related to vendor and landlord issues; coordinates issues related to computer equipment or technology with locate IT Representative. 

Personnel and purchasing document storage/retention coordinator - develop and maintain efficient filing system for both election and hard copy documentation related to personnel and vendor files.

Periodically review files for purging, archiving, electronically scanning/storing, and maintain other controls as needed.

Field Office Manager (FOM) and Office Supervisors assistant - coordinate staff meetings and other engagements, distribute agenda and/or handout(s), obtain staff attendance and/or presentation(s), take meeting minutes. 

Prepares correspondence regarding meetings for FOM approval then electronically mail to staff.

Research correspondence and HIPPA violations as needed for FOM and provide findings.

Communicates as needed with staff within and outside of the field office. 

Maintains log for field office staff overtime, assist in approval of field office staff time sheets.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

•              Health insurance (i.e., individual and family coverage) to eligible employees

•              Life insurance; $25,000 policy is free plus option to purchase additional life insurance

•              Dental, vision and supplemental insurance

•              State of Florida retirement options, including employer contributions

•              Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida

•              Ability to earn up to 104 hours of sick leave annually

•              Nine paid holidays and 1 personal holiday each year

•              Opportunities for career advancement

•              Tuition waivers (accepted by major Florida Colleges/universities)

•              Student loan forgiveness opportunities (eligibility required)

•              Training opportunities

•              Flexible Spending Accounts

•              Shared Savings Program for select medical services

•              Lower copays for prescription drugs

•              Health and Wellness discounts

For a more complete list of benefits, please visit https://www.mybenefits.myflorida.com/

KNOWLEDGE, SKILLS, AND ABILITIES

A. Knowledge of office procedures.

B. Ability to work independently.

C. Typing skills including proper format of letters, memoranda, and reports with correct grammatical usage.

D. An individual employed in this position must have the ability to utilize microcomputer equipment and software to enter, retrieve, and manipulate data required to perform licensure and certification functions.

MINIMUM QUALIFICATIONS REQUIREMENTS

2 years of professional experience with computer data entry.

Preference given for experience with ASPEN/iQIES and VERSA systems.

Preference given for a college degree. 

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: RACHEL SUMMERALL 239-335-1315

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.