DJJ OPERATIONS COORDINATOR - 80082866

Requisition No: 828846 

Agency: Juvenile Justice

Working Title: DJJ OPERATIONS COORDINATOR - 80082866

 Pay Plan: Career Service

Position Number: 80082866 

Salary:  $1,842.92 Bi-Weekly 

Posting Closing Date: 05/25/2024 

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The Department of Juvenile Justice salutes our heroes.

 We are honored to have the opportunity to support our nation’s veterans and their families.

 We value the service given to our country and support the hiring of service members and military spouses.

 THIS IS AN INTERNAL AGENCY OPPORTUNITY

FOR CURRENT DJJ EMPLOYEES ONLY

LOCATION, CONTACT AND SALARY INFORMATION:

 Position Location: 2295 Victoria Ave Suite #195 (Lee County)

 Starting Salary:  $1,842.92 Bi-Weekly.  (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)

 Contact Person: Jeff Clarcq, Data Integrity Officer Supervisor, 239-633-9441, Jeff.Clarcq@DJJ.state.fl.us

 DESCRIPTION:

The Bureau of Research and Data Integrity is seeking a DJJ Operations Coordinator for the Data Integrity Unit.  This staff member will be providing training and customer service to all users that use the Juvenile Justice Information System (JJIS) statewide for Office Health Services system Electronic Medical Record (EMR).  This position completes Data Integrity reports, Data Confirmation, and works closely with Information Technology (IT) development and testing of new applications and development of all new EMR enhancements. 
DUTIES & RESPONSIBILITIES:

Provide and coordinate all Juvenile Justice Information System (JJIS) training for the Department of Juvenile Justice and its Private Provider staff for JJIS EMR system.

Support new development and enhancements to JJIS through activities including producing highly detailed technical specifications to translate user needs to business rules for IT developers.  Further support development efforts through extensive testing prior to and post-deployment. 

Serve as state liaison and coordinator for all JJIS EMR issues, which pertain to the Department’s JJIS system. Maintain a professional working relationship with DJJ Office of Health Services, DJJ Partners, Private Provider staff, and state and county agency staffs.

Provide or perform data analysis by performing monthly review of staff data entry, exception reports, and random sampling of data entry by DJJ and provider staff and assist all users with corrective action where inaccuracies are found.

Provide user assistance with the state/region/circuits for all issues pertaining to JJIS through tracking and documentation of JJIS problems and issues and provide follow-up to ensure prompt resolution of problems.

Conduct ongoing JJIS system analysis to ensure that the system is meeting the needs of the users and make recommendations for system modifications and improvements. Participate in the development of system modifications.

Coordinate state/region/circuit development of JJIS system operating procedures and participate in the development of these procedures then perform a leadership role in training in the use of the operating procedures.

MINIMUM QUALIFICATIONS FOR THIS POSITION INCLUDE THE FOLLOWING REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:        

Ability to organize data into logical format for presentation in reports, documents and other written materials.

Ability to utilize problem-solving techniques.

Ability to conduct fact-finding research.

Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices.

Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.

Ability to communicate effectively, both written and verbally.

Ability to plan, organize and coordinate work assignments.

Ability to establish and maintain effective working relationships with others.

Knowledge of the methods of data collection and analysis.

Knowledge of basic management principles and practices.

Knowledge of Microsoft Word, Excel, Outlook and PowerPoint.

PREFERRED QUALIFICATIONS:

A Bachelor's degree and three years of professional experience in system analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work. 

A Master's degree can substitute for one year of the preferred experience.

Professional or nonprofessional experience as described above can substitute for one year of the preferred college education.

Preference will be given to candidates with a Bachelor's degree or greater.
Three (3) years of experience working with JJIS, including entering data, using reports, and completing forms.  Use and knowledge of JJIS is essential.

Candidates who have not already attended and passed the two-week Instructors' Training Workshop (ITW), which may be offered anywhere in the State, must do so as a condition of employment.

Successful completion of Background is a condition of employment.

A valid driver's license is required. 

Travel is required to various local sites for user support and to more distant locations for quarterly meetings with IT or the DIO team.

SPECIAL NOTES:

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local and national) and pre-employment drug screening for direct care positions. 

DJJ participates in E-Verify (Employment Eligibility). 

When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable.  Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.