REGION OPERATIONS MANAGER - CP - 60071931

Requisition No: 827038 

Agency: Children and Families

Working Title: REGION OPERATIONS MANAGER - CP - 60071931

 Pay Plan: SES

Position Number: 60071931 

Salary:  82,500.08 

Posting Closing Date: 05/09/2024 

Total Compensation Estimator Tool

Family Safety Region Operations Manager

Department of Children and Families

Fort Myers, FL

Open Competitive

Current employees will be compensated in accordance with the DCF salary policy.

What you will do:

This is advanced work supervising and directing employees that work in Family and Community Services.  The successful candidate will plan and deliver services to clients in Manatee County.

How you will make an impact:

• Formulate administrative policies and procedures to ensure organizational achievement and compliance with departmental and region mandates.

• Establish and achieve programmatic and managerial goals and objectives for the SubCircuit.

• Plan for the development and delivery of services to clients within the SubCircuit in accordance with departmental goals relating to services to clients and promotion of client independence.

• Develop and implementing corrective action plans for all management and programmatic areas that are out of compliance.

• Develop and maintain effective working relationships with a broad array of positions, organizations, and groups with an interest, relationship, and/or involvement in departmental activities and affairs.  This includes working with contracted providers, local judges, school systems staff, law enforcement, Department of Children and Families’ staff, legislators, and local elected officials.

• Measure program performance against the appropriate standards in concert with the Circuit Program offices.  Maintain an ongoing management review process for the SubCircuit and assess the performance of all Department of Children and Families’ staff and contract agencies to assure optimal field performance.

• Resolve client complaints directly or in cooperation with SubCircuit staff and the Circuit Client Relations office.

Qualifications:

• Bachelor’s degree from a college or university
• 5 years progressive child welfare experience with at least one in a management role with experience specific to Child Protective Investigations.
• At least 2 years of management experience
• CPM Leadership qualification or Sterling qualification preferred.

Knowledge, Skills, and Abilities:

Judgment and Decision Making; Critical Thinking; Management of Personnel Resources; Written and Verbal communication; Information Gathering; System Evaluation; Administration and Management; Knowledge and Laws; Communications and Media; Economics and Accounting

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

About the Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values:  A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.  To learn more please visit https://www.myflfamilies.com/.

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
• We hire only U.S. citizens and lawfully authorized alien workers.
• Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE:  Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.

No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.