Regulatory Specialist I - DBPR/Hotels and Restaurants - Lee County **OPEN COMPETITIVE**

Date:  Nov 14, 2023

FT MYERS, FL, US, 33901

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 816989 

Agency: Business and Professional Regulations

Working Title: Regulatory Specialist I - DBPR/Hotels and Restaurants - Lee County **OPEN COMPETITIVE**

 Pay Plan: Career Service

Position Number: 79001346 

Salary:  $32,760 Annually 

Posting Closing Date: 12/06/2023 

Total Compensation Estimator Tool


Working Title: District Receptionist
Position Number: 79001346

Hiring Salary: $32,760 Annually




PLEASE NOTE: Completion of candidate work history on the State of Florida Employment Application is required in order to be considered. Submission of a resume cannot be accepted in lieu of the completed work history but can be included with your application.


Minimum Requirements


  • Two years of general office experience to include customer service experience and experience with   Microsoft Office Suite (i.e. Word, Excel, Access, Outlook).


***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application.***


Duties and Responsibilities

This position works independently to process, track, and maintain district records and files, research reports, licenses and other related inquiries, performs technology duties including extensive knowledge and use of agency software using Versa: Regulation and OnBase, responds to complaints and inquiries from the public, and performs duties of the AAII as needed.


  • Provides administrative support including, but not limited to; preparing and processing legal documents, tracking of compliance mail receipts, maintenance of compliance log and maintaining files.
  • Inputs report data and files and processes documents for imaging, using On-Base
  • Maintains computer logs, complaint logs, service requests, and back-up files.
  • Answer and respond to daily phone calls and emails related to district inquiries and issues.
  • Process incoming and outgoing district mail.
  • Responsible for tracking food borne illness complaints. Notifies the appropriate Department of Health personnel, if applicable, of the complaint. Logs complaints and notifies inspector. 
  • Process various correspondence and reports.
  • Serves as a back-up AAII, including the handling of revenue.
  • Performs other work as required.


Knowledge, Skills, and Abilities

  • Ability to answer busy multi-line telephone
  • Ability to communicate effectively, verbally and in writing
  • Possesses good computer skills
  • Ability to organize and coordinate work assignments
  • Skilled in using various Microsoft programs including, Word, Access and Excel
  • Ability to interpret statutes and rules
  • Ability to evaluate and make decisions on licensure issues

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

  • Annual and Sick Leave benefits;
  • Nine paid holidays and one Personal Holiday each year;
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental

          insurance options;

  • Retirement plan options, including employer contributions (For more information, please


  • Flexible Spending Accounts;
  • Tuition waivers;
  • And more!

For a more complete list of benefits, visit

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.


NOTE: This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.


The Florida Department of Business & Professional Regulation is committed

to increasing recruitment and hiring of individuals with disabilities and

improving employment outcomes.


Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.



Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: .


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.


The Florida Department of Business & Professional Regulation values the sacrifices

veterans and their family members have given to our country and support

the hiring of returning service members and military spouses.


A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is


We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Fort Myers
Nearest Secondary Market: Cape Coral