STAFF ASSISTANT OPS - 60934034

Requisition No: 859718 

Agency: Children and Families

Working Title: STAFF ASSISTANT OPS - 60934034

 Pay Plan: Temp

Position Number: 60934034 

Salary:  $16.71 an hour 

Posting Closing Date: 09/09/2025 

Total Compensation Estimator Tool

OPS STAFF ASSISTANT

Location:   Lee County.  Applicants interested in working in counties/cities other than Lee County will need to apply for positions advertised for those specific areas on the People First System.

JOB DESCRIPTION:

This OPS position will be an in-office position in the Ft. Myers office and will provide support to the Program Operations Administrator in the Economic Self-Sufficiency program. Teleworking is not an option. Facility is a tobacco free environment. Some travel may be required.

Rate of pay for this OPS position is $16.71 per hour.

EXAMPLES OF WORK PERFORMED:

• Organized professional individual with a background in clerical and administrative support duties. 
• Responsible for operating a personal computer and other office equipment utilizing various computer software programs in the preparation of administrative reports, documents, and correspondence.
• Research, gather data and prepare written reports and independently initiate special projects. 
• Need to be able to multi-task.
• Assists the Program Administrator and Operations Management Consultants I and other administrative support staff. 
• Prepares correspondence, reports, memorandums, staff meeting minutes, and other material on general and technical subjects.
• Prepare, type and submit travel vouchers for ACCESS Program staff. 
• Perform general copying, mail distribution duties daily.
• Maintain required contact lists. 
• Copy and distribute correspondence and other materials to units and other personnel. 
• Plans workflow and time utilization to maintain high level of productivity and to complete work on schedule. 
• Maintains all files and records of office correspondence, documents, reports, and other materials. 
• Assists with Random Moment Sampling, tracking correspondences, maintaining logs, creating charts and graphs.  
• Handles Client Relations updates and tracking for completion

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of the principles and techniques of effective communication, verbally and in writing.
• Knowledge office procedures and practices. 
• Knowledge of standard business formats and styles for letters and business forms.
• Knowledge of the methods of data collection. 
• Knowledge of basic arithmetic.
• Knowledge of Microsoft Office Word, Excel, and Power Point.  Must be familiar with Adobe and Visio, document scanning and DVS Capture
• Ability to deal with the public in a tactful, courteous and effective manner
• Ability to organize, maintain, compile, analyze, review data for accuracy and completeness for management and administrative decisions.
• Ability to organize and maintain filling systems.
• Ability to plan, organize and coordinate work assignments.
• Ability to establish and maintain effective working relationships with others.
• Ability to use correct spelling, punctuation and grammar.
• Ability to operate general office equipment.  
• Ability to handle telephone calls in a courteous and effective manner
• Ability to establish and maintain effective working relationships with others.
• Ability to accurately prepare and maintain records and reports.
• Ability to work with a diverse range of people.
• Ability to deal calmly and effectively in high stress situations.
• Ability to compose documents involving technical information.
• Ability to interpret and apply regulation materials.
• Ability to prioritize and meet deadlines.
• Ability to establish and maintain effective communication.
• Ability to communicate effectively both orally and in writing.
• Ability to apply ethical business practices.

MINIMUM REQUIREMENTS:

• Three years of secretarial, clerical, or administrative support work experience.  College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for each year of the required experience.  A high school diploma or its equivalent can substitute for one year of the required work experience.
• Must be able to lift 25 lbs. or more.
• Telephone Etiquette
• Must have a valid Driver’s License.
• Knowledge of Microsoft Office Word, Excel, and Power Point, and familiar with Adobe and document scanning.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.