STATE ATTORNEY'S OFFICE, 20TH CIRCUIT- CLERICAL SPECIALIST I FRONT DESK RECEPTIONIST- 21002475

Requisition No: 877347 

Agency: Justice Administrative Commission

Working Title: STATE ATTORNEY'S OFFICE, 20TH CIRCUIT- CLERICAL SPECIALIST I FRONT DESK RECEPTIONIST- 21002475

 Pay Plan: State Attorneys JAC

Position Number: 21002475 

Salary:  $36,400.00 

Posting Closing Date: 09/05/2026 

Total Compensation Estimator Tool

POSITION TITLE:               Clerical Specialist 1 - Front Desk Receptionist
STARTING SALARY:         $36,400 per year – paid monthly.

DIVISION:                           Office of the State Attorney – 20th Judicial Circuit
LOCATION:                        Lee County

CITY:                                   Fort Myers

CONTACT PERSON:         Office of the State Attorney

Human Resources
supportstaffapplicant@sao20.org

TO APPLY:  

Applicants must submit a resume and an Employment Application available at www.SAO20.org to Human Resources, P.O. Box 399, Fort Myers, FL 33902, or email electronically to supportstaffapplicant@SAO20.org. Incomplete applications or applications without the required resume will not be considered.

OVERVIEW: 

This position will cover various responsibilities, including Front Desk/Reception, scanning, processing mail, and other miscellaneous duties.  You must multitask, work effectively in a fast-paced environment, and have outstanding communication and people skills.  Bi-lingual Spanish/English is not a requirement but is preferred.

POSITION SUMMARY:

Front Desk/Reception – This position is the first point of contact for our office, greeting all visitors, helping them sign in to our iLobby kiosk, and tracking visitors through the iLobby dashboard. Excellent oral communication and patience are imperative.  Our agency utilizes a Centralized Phone System which will entail answering calls on a multiple-line phone system for 4 of our offices in different counties, screening callers, and transferring calls accordingly. Clear communication and the ability to handle emotional and demanding callers with professionalism and courtesy are imperative.  Our in-house case management system, IJIS, is used to assist with screening calls.

Mail – Assist with screening, sorting, recording, and disseminating mail that comes into the office, which may require research with the IJIS case management system to determine the correct recipient. 

EDUCATION AND TRAINING:

Any combination of training and experience equivalent to graduation from a standard high school or

an equivalency diploma.

SKILLS AND ABILITIES:

Applicants must be able to lift 30 pounds and perform physical tasks that include bending, pushing, walking, and standing for extended periods. The ideal candidate can work independently, manage time effectively, and adhere to a structured schedule. Proficiency in MS Word and MS Excel is required. Candidates must also be able to follow written and verbal instructions and communicate clearly and calmly.

SUPPLEMENTAL INFORMATION:

The Office of the State Attorney, 20th Judicial Circuit is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin, marital status or disability. If you require an accommodation, as defined by the Americans with Disabilities Act to participate in the application/selection process, please contact the Human Resources Department in advance via e-mail at supportstaffapplicant@SAO20.org.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at 1-844-377-1888 on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.