COMPUTER OPERATOR II - 64045279

Requisition No: 856920 

Agency: Department of Health

Working Title: COMPUTER OPERATOR II - 64045279

 Pay Plan: Career Service

Position Number: 64045279 

Salary:  $36,400.00 - $38,358.32 ANNUALLY 

Posting Closing Date: 07/31/2025 

Total Compensation Estimator Tool

OPEN COMPETITIVE JOB POSTING

ADVERTISED SALARY: $36,400.00 - $38,358.32 ANNUALLY • $1,400.00 - $1,475.32 BIWEEKLY

*Salary offered will be based on relevant education and experience

Your Specific Responsibilities:

This position provides technical assistance to end users as well as the professional informtion technology staff of the Okaloosa County Health Department (OCHD). This is entry-level work performing tasks under direct supervision.

Provide help desk support including but not limited to desktops, printers and peripherals to all users of the network computer system for both hardware and software problems. Receive phone calls and electronic requests for assistance; maintain log system of calls and facilitate resolution. Immediately notify professional information technology staff of major problems and handle other troubles in a time-frame consistent with the urgency of the problem. Assist in the control of user access, establish log-in, clear locked accounts and disable accounts as directed. 

Maintain a complete inventory of all hardware and software resources within the agency. Work in cooperation with finance and accounting staff to maintain database of agency equipment. Facilitate the acquisition of property tags and coordinate with assigned staff for approval to disposition surplus of property. 

Act as liaison for agency to perform vendor service requests for information technology equipment. 

Participates in trainings and development opportunities to remain current in knowledge of department and agency IT practices.

Performs other duties as assigned in support of the agency’s vision and mission.

Required Knowledge, Skills, and Abilities:

• Knowledge of general office procedures and practices, correct grammar usage and basic arithmetic.
• Must have the ability to prepare reports and correspondence, follow instructions, review data for accuracy and completeness.
• Ability to communicate effectively and establish and maintain effective working relationships with others.
• Ability to provide exceptional customer service in a courteous and efficient manner
• Knowledge of information technology best practices
• Experience troubleshooting and working with computer hardware and software
• Experience working with Windows Operating Systems and Microsoft Office Applications

Qualifications:

• Must have valid U.S. Driver’s License

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Okaloosa County

221 Hospital Drive NE

Fort Walton Beach, FL 32541

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.