HEALTH SUPPORT SPECIALIST - 64004680

Requisition No: 846034 

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST - 64004680

 Pay Plan: Career Service

Position Number: 64004680 

Salary:  $1,298.46 Biweekly 

Posting Closing Date: 02/07/2025 

Total Compensation Estimator Tool

Open Competitive Job Posting

Your Specific Responsibilities:

This position provides support in an integrated clinic setting within the Medical Services Section of the Okaloosa County Health Department (OCHD). Position provides nursing assistant level support for clinical operations and primary back-up for the Immunizations Clerk in the Fort Walton and Crestview offices. The position requires display of exceptional customer service, ability to communicate effectively and demonstration of willingness to assist others in problem-solving.

Provides nursing assistant-level support for clinical operations. Prepares clients for exams and assists health care providers with other tasks as directed. Obtains vital signs, height and weight on clients. Documents findings legibly and accurately in the electronic health record. Acts as a chaperone and provides assistance during procedures. Works in collaboration with other

members of the health care team to provide quality care in an effective manner which meets client’s health care needs. Performs routine housekeeping duties in the clinic assuring a safe and hygienic work environment by keeping examination rooms clean, clinic work areas orderly and stocked. Works with the nurse to ensure that surgical supplies are autoclaved; cleaned, disinfected,

sterilized and readily available on a daily basis. Performs in house lab test under the direction of the nurse, nurse practitioner, and/or physician and records findings in the electronic health record. Performs venipuncture and prepares specimens for testing and shipping according to Florida Department of Health (FDOH) policy. Uses HMS EHR lab module to input all collected lab specimens, completes test related questions and submits for outside laboratories. Follows up with actions as directed by team leader and supervisor.

Provides back-up support for the Immunizations Clinic. Responsible for greeting/processing all immunization clients. Interviews/determines eligibility for the Vaccines for Children Program, as well as other immunizations. Schedules/checks in all immunization clients into the HMS and FL SHOTS database. Accurately inputs demographic, financial and third-party insurance information into the database. Enters immunizations into databases. Performs other related duties as required in support of the Agency’s vision and mission. Coverage will be assigned based on organizational need.

Provides back-up support for the Medical Records office. Prepares medical records as needed for clinical appointments, filing and scanning paper documents and attaching these into the Electronic Health Record (EHR). Maintains, scans/attaches all medical documents and correspondence ensuring charts, forms and documents are organized in the EHR and/or paper record according

to established guidelines and filed appropriately. Additionally, ensures that all medical records are signed out appropriately and records are tracked and reconciled daily. Ensures confidentiality of medical records at all times. Maintains strict security of the medical records room. Responds to direct messages received from clients from the Patient Health Portal following established

guidelines. Sends for and receives copies of medical records from outside agencies via digital-fax. Attaches received medical records to appropriate EHR and ensures other received faxes are routed appropriately. Ensures all legal requirements for confidentiality are met and proper release is obtained before sending or releasing records.

Provides back-up support for the appointment scheduling phone line. Schedules appointments following designated appointment template and scheduling guidelines. Participates in training, workshops, in services, conferences, staff meetings and other activities related to public health. Participates in cross training and staff development activities for the purpose of career

development.

Performs all other duties as assigned in support of the Agency’s vision and mission.

Required Knowledge, Skills, and Abilities:

• Requires effective oral and written communication skills
• Knowledge of computer equipment and all Microsoft Office applications
• Knowledge of phlebotomy skills preferred

Qualifications:

• Minimum of six (6) months experience working in a healthcare setting
• Valid U.S. Drivers License preferred

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Okaloosa County Health Department in Fort Walton Beach, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.