HUMAN SERVICES PROGRAM CONSULTANT II - 64004907

INTERNAL AGENCY JOB POSTING

Applications not reflecting current employment with th Florida Department of Health will not be considered

Your Specific Responsibilities:

This position provides professional program support in the Ryan White AIDS/HIV program, serving as the primary contact for the AIDS Drug Assistance Program (ADAP). This position is required to perform administrative duties necessary to procure medication from the ADAP program and pharmaceutical compassionate care programs following all federal and state guidelines, statues, and policies. Performs eligibility determinations for Ryan White programs including Ryan White Part C cap determinations. Assist the Ryan White Program Manager with various duties ranging from the simple to detailed, including performing administrative support such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. This position requires independent judgment and decision-making under limited supervision. Performance is evaluated based upon observation of work performed, conference, reports and program outcomes. Frequent communication with supervisor about performance is expected and will result in a detailed performance evaluation. 

Serves as ADAP Coordinator for Okaloosa & Walton Counties:

• Completes and coordinates enrollment of clients into the ADAP programs under the direction of the Ryan White Program Manager, medical providers, and nurses.
• Responsible for the enrollment and re-enrollment of clients in the ADAP program following all established guidelines and documentation requirements under the supervision of the Program Manager, Section Chief and Office Director.
• Requires completing enrollment applications, collecting supporting documentation and submitting required documentation for both ADAP.
• Responsible for ordering medications and assuring client receipt of medication.
• Works with the State of Florida Pharmacy and necessary pharmaceutical companies to assure clients receive prescribed medications.
• Follows all established DOH and ADAP guidelines for ordering and tracking medications including using the ADAP program database Provide Enterprise.  
• As the primary contact for the ADAP program, responsible for staying up to date on any changes in program policies, processes and communicating these changes to the appropriate supervisor Responsible for attendance at team meetings to discuss medication adherence by clients in the Ryan White program enrolled in ADAP. 

Serves as Eligibility/Intake Specialist for Ryan White HIV/AIDS and ADAP Program:

• Follows DOH guidelines by obtaining pertinent demographic information from clients, including but not limited to, registering and updating client information into the HMS System, completing ADAP and Ryan White eligibility determinations as required, capturing appropriate HMC codes and general support codes.
• Tracks Ryan White Part C cap charges as appropriate.
• Schedules medication appointments, follow-up appointments and provides general support for client services. 
• Enters pre-determined eligibility data into the CAREWare System. Develops and creates detailed program reports as requested.
• Communicates with Part B lead agency regarding client eligibility for Part B and ADAP
• Uses HMS, Availity and FLMMIS for financial and insurance updates.
• Maintains client records within HIPPA compliant standards. 
• Remains knowledgeable about Part B and ADAP policies and maintains technical skills necessary to perform the duties of this position.

Serves as OCHD/Ryan White Provider Outreach Coordinator:

• Engages and educates local medical providers on Okaloosa County Health Department/Ryan White initiatives including Test & Treat access to antiretroviral medication.
• Develops sustainable outreach plan to distribute educational messaging to community healthcare facilities and local medical providers to heighten awareness of HIV infection and coinfections with syphilis.
• Works with the Public Information Officer (PIO) to create and develop messaging material. Implements/maintains tracking system for purposes of reporting progress to the Performance Management Council (PMC) for strategic plan objectives.

Assist the Public Health Services Manager (Ryan White Program Manager) with the annual HRSA Ryan White Services Report (RSR). Assists with updating and recording client enrollment status, evaluations and other updates outlined in the Ryan White grant. Assists with non-competing grant continuation, grant progress reports, work plans, grant budget revisions and other grant documentations as required by Ryan White Program Manager. 

Develops and creates detailed program reports as requested. Assists in quality improvement activities and process reviews. Fully participates in Quality Improvement initiatives, including the development and implementation of data collection methods. Researches and gathers data. Prepares data and documents to display collected data in meaningful ways. Reviews, prepares and tracks correspondence assignments. Provides support to program to track specific program coding and assists with coding verification. Remains knowledgeable of unit procedures and technical skills necessary to obtain demographic and/or financial data on clients that receive services. 

Assists in development and prepares various types of documents including but not limited to forms, letters and spreadsheets.  Also drafts and prepares fliers and pamphlets for special projects. Utilizes computer skills for special projects which may involve activities such as researching collecting, and analyzing information and maintaining the information in a database or spreadsheet.  Screens phone calls, takes messages and refers customers to appropriate offices for services. Responsible for entering all services provided in HMS for clerical support, ADAP, PAP and EARs. Processes incoming digital faxes for DOH-Okaloosa Ryan White HIV/AIDS Program, downloading and attaching to correct HMS charts using HIPPA guidelines.

Remains knowledgeable about agency policies and procedures and maintains technical skills necessary to perform the duties of this position. Prioritizes work and uses time wisely. Maintains confidentiality of all information within the health department. May be called upon work in other areas of the clinic. Participates in workshops, in-services, conferences, meetings and other activities related to public health services. Participates in cross training and other staff development activities for the purpose of career development.

Serves as lead for 340B contracted pharmacy program:

• Assists client with 340B contract pharmacy enrollment.
• Ensures clients who participate in 340B contracted pharmacy services are eligible and processed according to contacted pharmacy processes and local/federal 340B policies.

Performs all other duties as assigned in support of the Agency’s mission and vision.

Required Knowledge, Skills, and Abilities:

• Communicates effectively in written, oral, and electronic formats. 
• Knowledge of principles and processes involved in business and organizational planning, coordination, and execution.

Qualifications:

• Communicates effectively in written, oral, and electronic formats. 
• Knowledge of principles and processes involved in business and organizational planning, coordination, and execution.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Okaloosa County

221 Hospital Drive NE, Fort Walton Beach, FL 32548

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.