OPS HUMAN SERVICES PROGRAM CONSULTANT II - 64853373 (PENDING RECLASS)

Requisition No: 861992 

Agency: Department of Health

Working Title: OPS HUMAN SERVICES PROGRAM CONSULTANT II - 64853373 (PENDING RECLASS)

 Pay Plan: Temp

Position Number: 64853373 

Salary:  $25.00/hourly 

Posting Closing Date: 10/31/2025 

Total Compensation Estimator Tool

OPEN COMPETITIVE JOB POSTING

Your Specific Responsibilities:

This is advanced-level work in the Community Health Improvement Planning Branch, promoting, maintaining, and improving individual and/or community health by assisting individuals and communities to adopt healthy behaviors as they relate to substance use prevention, harm reduction, and community education. Complex tasks are performed under limited supervision where general policies may not have been previously established and standard methods may not be available. The position requires an extensive knowledge of community dynamics and an ability to be an effective agent for change. Incumbent will work to implement deliverables as defined within the Opioid Settlement funding allocation Memorandum of Agreement and serve as the liaison for projects therein. The incumbent will work collaboratively with other Health Educator Consultants on projects, including any overlap with the Overdose Data to Action or Community Health Improvement Plan (CHIP) action plan items that specifically include substance use and/or opioid-related activities. Incumbent will serve as a resource to assist individuals, other professionals, and the community to make policy and systems changes associated with the substance use-related priority areas designated by the Okaloosa County Health Improvement Partnership (OCHIP) workgroups. Incumbent will work collaboratively with OCHIP on substance use and/or opioid-related activities in alignment with opioid remediation uses outlined in Exhibit E of the Opioid Settlement. Examples of OCHIP substance use-related priority areas include, but are not limited to, access to substance use treatment and linkage to care, drug endangered children, opioid overdoses, overdose mortality, substance use prevention, training, and education, and harm reduction.

Incumbent will be part of the response group for the Post Overdose Support Team (POST). Their function will be to connect outreach recipients with local substance use treatment providers and supportive resources as applicable. They will conduct warm hand offs, resource linkage, provide harm reduction education, and conduct follow-up attempts in alignment with the POST Implementation Plan and directives of the POST Leadership Team and supervisor. The position will also complete administrative tasks for POST including, but not limited to, updating the Implementation Plan, Training Plan, Evaluation, and other programmatic documents, completing quarterly reports and other data reports as requested, updating presentations and program marketing materials, and other administrative tasks as assigned.

Incumbent will work with community partners, Community Health Improvement Section, Epidemiology, and the District One Medical Examiner’s Office to assist with planning and data collection pertaining to developing and executing an Overdose Fatality Review (OFR), including conducting next of kin interviews. Conducts administrative tasks related to development, management, and evaluation of the OFR.

Collaborates with health specialists and civic groups to ascertain community health needs related to substance use, determine availability of services, and support substance use programming efforts. Promotes health discussions in populations such as first responders, law enforcement, substance use treatment providers, pregnant and postpartum women, school-aged youth and/or parents of school aged youth, and community agencies to encourage policy or systems changes related to OCHIP substance use and/or opioid-related priority areas. Mobilizes the community to define and address priority health issue prevention and develops partnerships to address goals.

Promotes OCHIP substance use and/or opioid-related initiatives among community partners, businesses, childcares, and individuals, among other relevant partners. Provides direct support to community partners to ensure successful implementation of health promotion strategies and identified best practices. Communicates extensively with persons outside the organization. Tailors communication to the needs of the audience. Represents the organization to the public, government, and other external sources. Provides information to supervisors and fellow workers. Information can be exchanged face-to-face, in writing, or via telephone/electronic transfer. Develops and updates plans, procedures, and deliverables as defined within the Opioid Settlement funding allocation Memorandum of Agreement, including those related to POST, OCHIP group action plan activities related to substance use, and the OFR. Attends POST outreach visits and operates as a social services liaison to connect individuals to applicable and available substance use resources and/or programming. Conducts follow up attempts and performs regular case management duties in alignment with POST procedures.

Conducts activities to increase awareness of substance use and/or opioid-related priority areas. Develops and maintains cooperation between public, civic, professional, and voluntary agencies. Prepares and disseminates educational and informational materials that are linguistically and culturally appropriate. This includes the development of various types of media in alignment with the media campaign development. Develops constructive and cooperative working relationships with others. Provides consultation and expert advice on program components for POST and OFRs, including technical, systems-related, or process related topics. Translates or explains information in a way that members of the community can more easily understand issues related to substance use. Completes documentation and provides updates on deliverables as agreed upon with the Okaloosa County Board of County Commissioners.

Collects and analyzes data to identify individual and/or community needs prior to planning, implementing, monitoring, and evaluating programs or services designed to improve community health such as POST and OFR. Regularly researches best practices related to substance use prevention, social marketing, education, and programming. Informs supervisor of best practices and conducts more research as requested. Conducts community surveys to ascertain health needs, develop desirable health goals, and determine availability of resources related to substance use and/or opioid-related priority areas. Uses information and data to recognize differences or similarities and sense changes in circumstances or events. Modifies behavior or approach based on this information. Develops multiple approaches for implementing plans in a linguistically competent and appropriate manner. Assists community members to establish systems for implementing best practices. Works with key stakeholders to implement promising practices, best practices, evidence-based practices, or evidence-informed strategies as applicable. Conducts quality improvement activities to improve existing programs and partnerships.

Attends training and maintains competencies. Remains knowledgeable of procedures and technical skills necessary to obtain demographic and community health data on Okaloosa County residents. Investigates best practices to inform, educate, and empower the community regarding public health substance use-realted initiatives. Prioritizes work and uses time wisely. Maintains confidentiality of all information within the health department. Performs emergency duties which may include work in shelters and control centers. Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Perfoms all other duties as assigned in support of the Agency's mission and vision.

Required Knowledge, Skills, and Abilities:

• Knowledge of correct spelling, punctuation and grammar usage
• Knowledge of the principles and practices of health education
• Skill in effective communication in written, oral, and electronic formats
• Ability to identify and analyze problems and develop plans or procedures to correct these problems
• Ability to use logic and analysis to identify the strengths and weaknesses of different approaches
• Ability to determine the long-term outcomes of a change in operations
• Skill in compiling, organizing and analyzing data for the purpose of monitoring and evaluating
• Knowledge of principles and processes for providing needs assessments, quality service, alternative delivery systems, and customer satisfaction evaluation
• Ability to understand, interpret and apply applicable rules, regulations, policies and procedures
• Ability to frequently bend, kneel, reach, sit and/or stand for long periods of time
• Ability to lift and carry up to 25 pounds as needed
• Ability to review data for accuracy and completeness
• Skill in operating a personal computer
• Ability to operate audiovisual equipment
• Skill in effective communication in written, oral, and electronic formats
• Ability to follow office procedures and practices
• Ability to handle telephone calls and e-mails in a courteous and effective manner
• Ability to work independently or with minimal supervision
• Knowledge of community resources and harm reduction
• Ability to assess needs, develop harm reduction plans, advocate for POST outreach recipients, and connect them with appropriate/relevant resources
• Ability to develop and implement harm reduction plans, coordinate services, and monitor POST outreach recipient progress
• Ability to maintain accurate and confidential records
• Ability to work with other professionals such as doctors, treatment providers, therapists, educators, and others as identified

Qualifications:

• Bachelor’s degree or higher in Health Education, Health Promotion, Community Health, Public Health, or Social Work preferred
• A minimum of 6 months of experience in the past 3 years working and/or volunteering in health promotion/health education/social work required
• Experience working as a social worker/case manager/community health worker within the past three years preferred
• CHES, CPH, MCHES, CHW, or LCSW preferred

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Okaloosa County

221 Hospital Drive NE, Fort Walton Beach, FL 32548

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide yo ur Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.