BUSINESS SERVICE SUPPORT MANAGER - 55009761

Requisition No: 871293 

Agency: Department of Transportation

Working Title: BUSINESS SERVICE SUPPORT MANAGER - 55009761

 Pay Plan: Career Service

Position Number: 55009761 

Salary:  $74,119.86 - $95,919.82 

Posting Closing Date: 05/14/2026 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

820 / STATE MATERIALS OFFICE

OPEN COMPETITIVE

CAREER SERVICE

FULL-TIME

CONTACT PERSON: Melanie Sowers

CONTACT PHONE NUMBER: 352-955-6637

CONTACT EMAIL ADDRESS: melanie.sowers@dot.state.fl.us

HIRING SALARY RANGE: $2,850.76 - $3,689.22 /biweekly range

         $74,119.86 - $95,919.82 /annual range

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens or lawfully authorized alien workers.  Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Business Service Support Manager, Engineering & Operations/State Highway Engineer/Program Management Office

This position is responsible for overseeing Procurement and Contracts for the State Materials Office, as well as supporting budget coordination and financial reporting activities.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

State Materials Office, 5007 NE 39th Ave., Gainesville, FL 32609

Annual Salary:

$87,199.84 

Your Specific Responsibilities:

Supervise, oversee, coordinate and monitor the procurement activities needed to achieve procurement of the commodities and contractual services contracts and contract modifications. Coordinate and supervise the review of all MyFloridaMarketPlace requisitions in accordance with procedure. Coordinate and supervise emergency procurement processes to acquire commodities and contractual services in response to a declared emergency in the District area of responsibility in accordance with applicable federal and department procedures and policies.

Oversee and implement procurement processes necessary to acquire commodities and contractual services through Invitation to Bid (ITB), Request for Proposal (RFP), Invitation to Negotiate (ITN), Single Source, and Exempt methods of procurement. Coordinate and supervise the contracting and administration processes needed to meet the contracting requirements. Implement contracting principles, procedures and processes related to the preparation and review of solicitation documents, posting of contract advertisement, negotiations, contract documents, vendor’s quotes/bid proposals/replies, contract award, contract renewals, contract modifications, extensions and closeouts. Verify funds availability at time of advertisement and execution. Coordinate and oversee the preparation of solicitation documents and addendums.

Oversee the preparation of timely completion of contracts, modifications, renewals and closeouts, as applicable. Communicate vendor’s issues as required by procedure. Guide contract managers on proper contracting processes. Ensure that contract managers take the appropriate training/certification as required by the Department of Financial Services.

Oversee the coordination and schedule of Technical Review Team meetings, Selection Committee meetings, pre-bid/pre-proposal/reply meetings, oral presentations, negotiations, reading of technical scores, and price proposal openings in accordance with procedure. Participate in statewide meetings, conferences and training, as required, to perform job responsibilities.

Assist with procedure reviews and implementation. Coordinate the implementation of Quality Assurance Review recommendations to existing processes, as applicable. Coordinate and supervise the quality assurance review of purchases procured by Purchasing Card.

Oversee and ensure that contract activity, documentation and information are timely and accurately recorded into the various business data management systems, as required, i.e. Vendor Bid System (VBS), My Florida Marketplace and the Florida Accountability Tracking System (FACTS), etc.

Direct overall purchasing at the State Materials office. This includes but is not limited to locating and arranging for purchase of goods and services necessary for efficient operation of the organization. Adheres to FDOT (Florida Department of Transportation) policies and procedures for competitive solicitations and procurement of goods and services. Responsible for acquiring goods and services for the State Materials Office. Analyzes price proposals, financial reports, and other data and information to determine reasonable values. The incumbent has a purchasing card which allows a single purchase exceeding $20,000; has financial disclosure responsibility in accordance with Chapter 112.3145, Florida Statutes.

Sorts claims and resolves complaints generated during performance of contract or purchase order. Evaluates all purchasing of commodities for contractual compliance. Obtains quotes, verifies availability, ensures accuracy of information, and compliance with purchasing rules and regulations. Determines method of procurement (State Purchasing Card or MyFloridaMarketplace). Orders commodities, assigns object codes, logs purchases on the Purchasing Tracking Sheet. Prepares consultant contracts related to all functions for the State Materials Office. Reviews invoices for vendor payments and verifies invoice approval. Maintains budget allocation and monthly expenditures for each contract. Recommends changes in scope of services to assist management with services needed. Completes encumbrances, Letter of Authorization, and other documentation required to maintain budget for consultant funding.

Manage the preparation of management reports for Work Program Funding and Operating Funding categories. Prepares and maintains subsidiary records for purchase orders, outstanding requisition credit card, vouchers for reimbursement for travel expenditures, and other budgetary commitments not reflected in Florida Accounting and Information Resource (FLAIR).

Perform other related duties as assigned.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• Laws, rules, procedures and practices related to the procurement of contractual services and commodities.

Skills in:

• Use of computer based spreadsheets, databases and word processing applications.
• Reviewing documents for accuracy and completeness.
• Problem-solving techniques.
• Contract negotiation techniques.
• Effectively managing and allocating staff resources to meet strict deadlines.

Ability to:

• Plan, develop and coordinate the procurement of complex projects for contractual services and/or commodities.
• Communicate effectively and appropriately both verbally and in writing.
• Work independently, plan, organize and prioritize assignments.
• Establish and maintain effective working relationships.
• Research, analyze data and produce reports.
• Supervise and train staff.

Minimum Qualifications:

Four years of professional or nonprofessional procurement or purchasing experience. Post-secondary education can substitute for the required years of experience on a year-for-year basis.

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.  If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.  

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.