GOVERNMENT OPERATIONS CONSULTANT I - 60000523

Requisition No: 877907 

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 60000523

 Pay Plan: Career Service

Position Number: 60000523 

Salary:  $40,320.81 - $85,005.09 Annually 

Posting Closing Date: 06/25/2026 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

North Florida Evaluation and Treatment Center (NFETC) is a 216 bed, all male, forensic, mental health rehabilitation facility. The Center is located in northeast Gainesville, Florida on 639 picturesque acres with regular sightings of deer, turkey, and other wildlife. NFETC employs a variety of entry level to leadership positions including food service, maintenance, direct care, nurses, counselors, rehab therapists, medical doctors, security, psychiatrists, and psychologists.

NORTH FLORIDA EVALUATION AND TREATMENT FACILITY IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

ANTICIPATED VACANCY

This is a highly responsible and professional position serving as the Government Operation Consultant I within the Risk Management Unit. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

This position serves primarily as the Hospital Health Care Risk Management Investigator and Quality Improvement Department of North Florida Evaluation and Treatment Center under the auspices and direct supervision of the NFETC Director of Risk Management / Quality Improvement Department. This is a highly responsible, professional and administrative position focusing on reducing, controlling, or eliminating the possibility of risk and financial loss to the institution. This is accomplished by assessing, planning, and coordinating activities to prevent or minimize accidental injury, illness, property damage, or other preventable loss or negligent acts. This employee will assist in the development and deployment of a comprehensive risk management program and will maintain and manage a Risk Investigations Tracking Log system which gathers data on incidents involving people served as well as staff.

• Provide oversight of Unusual Events reporting and facilitation of weekly Unusual Events Oversight Team meetings. A monthly report shall be provided for the Hospital Administrator's review/signature outlining a summary analysis of the trends and patterns of all Unusual Events for the month. Incumbent will maintain active awareness of healthcare risk management best practices and act as a liaison regarding risk issues with the Mental Health Facilities Program Office as well as our sister facilities throughout the state.
• Responsible for identification and proper reporting of critical events as outlined in CFOP 155-25, as well as facilitation of south and north campus investigations as indicated.
• Participate in a variety of Center-wide committees, to include: Co-Chairing the Center Risk Management Team; the Unusual Events Oversight Team; the Resident Services Management Team; The Emergency Response Management Team and attending daily morning report.
• Develop and deliver in-service training regarding risk issues to staff at NFETC. All trainings will be competency-based and employee is responsible for tracking attendance and providing this data to the Staff Development and Training Coordinator for inclusion in the Center's training database.
• Manage all mandated and elective monitoring audits that relate to resident care issues involving the use of seclusion and restraints, produce reports and present the data as directed by the Quality Management RNC, in collaboration with the Medical Executive Director, Executive Nursing Director (END), and other applicable department heads.
• Review all Center-Wide incidents of "Use-of Force", "Seclusion", and "Restraints".
• Cross-train with the QM RNC and serve as back-up/support as indicated for the Post Event Review (PERT) process. In the absence of the RNC, this employee will be expected to coordinate the scheduling of PERTs, in concert with the psychology Department. During these instances, PERTs will be conducted by the next working day following a qualifying event and the report will be completed and disseminated to the affected parties the same day.
• Work, in conjunction with the QM RNC to assist in the gathering and maintaining of Center-wide CARF accreditation data, files and material.
• Participates in other Quality documentation and projects related to Vacancy reports and Priority of Efforts (PoE) documentation as needed. Cross trains such that has knowledge of these reports, etc. and the software necessary to complete these tasks.
• Manages the entire process related to hospital policies and procedures; ensures that timelines are followed for review and editing; distributes copies of revised procedures to work units; serves as chairperson of the Publication Management Committee (PMC); ensures that records are kept on decisions made in PMC meetings; maintains annual review calendar.
• Conducts audits of policy /procedure throughout the center; provides corrective feedback on necessary corrections; assists managers in solving problems associated with maintenance of policies/procedures or on their implementation, development and conducts training on maintenance and related policy/procedure issues.
• Performs other duties as assigned.

Knowledge, Skills and Abilities required for the position:

• Basic knowledge of methods of data collection and analysis.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices to organize data into logical format for presentation in reports, documents, other written materials and visual displays, to conduct fact finding research, utilize problem solving techniques, work independently, to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities, to plan, organize and coordinate work assignments, establish and maintain effective working relationships with others and to work with a team of staff working on a specific task, plus proficiency in computer based software to communicate data and analyses.

The following requirements are terms and conditions of employment in this position:

• Must be able to travel up 17 stairs and 50 feet if necessary.

• Must have normal vision and hearing, including use of corrective devices.

• Must be able to do repetitive movements with both arms and hands, neck and head; up to 60 movements in 1 hour.

• Must be able to demonstrate competency in all areas of training, some of which requires physical activity such as safe operation of job essential tools and equipment, CPR, MANDT and Heimlich training.

• Must be able to bend, twist, turn, kneel, push and stoop 10 times in one hour, if necessary.

• Must be able to physically operate all equipment necessary to do job tasks, including using a keyboard or pushing a cart or distributing mail.

• Must be able to Drive an EZ Go golf cart, if job essential.

• Must be able to drive for up to 3 hours at a time, if job essential.

• Must be able to lift 20 pounds.

• Must be able to sit for 1 hour without a break.

• Must be able to work 8+ hour shifts on occasion.

• Must be able to remain alert for a period of 1 to 9 hours including normal breaks.

• If positions have responsibilities concerning direct care, the staff must be physically able to access all areas of the Center.

Minimum Qualifications:

• A bachelor's degree from a college or university and three years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work.
• A master's degree from a college or university can substitute for one year of the required experience.
• Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.

Candidate Profile (application) Requirements:

Candidate Profile (application) must be complete in its entirety.

• Work History - entered with the most recent/current listed first:
• Any and all State of Florida jobs
• Any and all Florida University jobs
• All periods of employment
• Periods of unemployment
• Gaps 3 months or more*
• Education
• Volunteer Experience
• Include supervisor names and phone numbers including current place of employment.
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.